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Dux Always Hot Continuous Flow 21ECB5N
TrevorGreater Melbourne (Outer), VIC
- 3 reviews
Not fit for purpose. Cannot get a refund
The unit takes 10litres of waste water before it reaches 45 degrees - not 50 as promised. In a time of drought this is unacceptable. Dux/Bunnings have been two months now and have not acknowledged that I have consumer rights to a refund for a unit that does not provide what it is reasonable to expect, that is cost-effective, efficient, hot water..
Purchased in September 2021 at Bunnings Warehouse for $2,051.00.
2 comments
I have responded to [email protected]. Bunnings have been passing this problem around their internal sections since the 19th September and it would be helpful to have some useful response so I can repl... Read more
ace the unit with an electrical storage heater as I originally had. I doubt that I will order the replacement from Bunnings.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Dux C.Dux
Hi Trevor,
We are sorry to hear about your experience and really hope we can resolve your issues.... Read more
So we can locate your details easier can you email through your full name (state this username as well), best contact number, address where the unit is installed, model number and serial number of the unit to [email protected]? Best Regards, The Dux Team