Dyson DC54 Animal Pro Questions & Answers

Hello the decorative red rubber that goes around the cyclone is falling apart and bits of the rubber have broken off leaving gaps. The Hoover still works fine and I have noticed that other people's machines have the same issue. Is the red rubber just there to make the Hoover look nice or does it serve a purpose? And why does it degrade?

Thank you.

The canister on my Dyson Cinetic Animal Pro will not slide back up after emptying?
I seem to have done it by accident on other occasions, but this time it's just not happening. Any ideas?

Can I get a refund or replacement for an older model Dyson? the Dyson DC54 that I have has dirt passing through the cyclone (no pre motor filter) means they end up in the HEPA filter hidden in the ball itself. As the HEPA filter is not user friendly replaceable I would like to have it swapped for the older DC29 which is still available in Target and Big W. My vacuum is still under warranty. but having it sent back to a service centre to replace the hidden filter is a pain and will cost me money once the warranty runs out.

Bought a Animal Dyson Pro THINKING IT WOULD BE BETTER THAN MY NILFISK sure some aspects are better no bags to replace, but finding it hard to go past this one piont. The turbo head or power head is so loud that i have to go get my ear plugs to do the vacuum cleaning. Frustrated i pulled out my old Nilfisk so quiet and it did the same job. Is anyone else experiencing the same problem with this cleaner, would be nice to know if there is a problem. So So So loud souds like a truck
Tony

I've a DC54. Tried to press the silver release button, but the joint refused to open for me to clean the canister.
Some help please.

We purchased the Dyson DC54 Animal Pro on 4/1/16, it is our first Dyson Product and it has been something of a disappointment. Firstly, the bin capacity is so small it needs emptying after vacuuming a single large room and secondly the dust gets up between the filter and the side of the bin beyond the "red line" even when the amount of dust in the bin is not to capacity. Emptying it then becomes a messy business.

Previously we had a Miele which was somewhat cheaper and did an effective job. While the Miele had disposable bags we were able to obtain an after market device that fitted on to the tube handle and collected the dust and was easy to empty.

Unfortunately it does not fit the Dyson, does Dyson have a similar product or plans for one?

My Sister and Sister in law raved about their Dyson vacuums both having upright for years we have bought cheap vacuums in Sept/Oct 2015 we decided to purchase DC54 model Dyson from Harvey Norman a huge expense for us, today while emptying the barrel the lid separated from the barrel, Is this Normal? Can it be put back together? My other all experience to date with my Dyson has been disappointing, It tips over, one of my brushes has shredded it bristles, Its hard to set back into the base, it fills up quickly requiring emptying which makes a mess not good if you are sensitive to dust. And being vision impaired I find your buttons hard to use. It seems this product is about design not function, I needed the product to function (form follows function) Dyson dropped the Ball!

I bought the Animal Pro yesterday and I'm happy enough with its cleaning ability, but like everyone else emptying it is a pain, I don't seem to have one of these barrel scrapers people are talking about, should my model have come with it?

I would like to get an instruction book for my two day old DC Animal 54. It was on display in the shop and the last one so when it was backed up I didn't think to check for the instructions and or warranty card, been back to the shop which is closing down and told to try online,, which I did only to be told my serial number is not on their data list, what now? spent a lot on money on this, not happy.

Dyson DC54 Animal Pro versus Polti Turbo and Allergy. Which one is better to recommend if money is not the issue here?

I have just bought the Animal Pro DC54. I didn't read the instructions properly and I washed out the filter in cold tap water. Would I have caused some damage to my new vacuum? I am so upset, I have been waiting for a while to purchase one of these.....

Hi, I have a Dyson Animal DC54. It is a great vacuum. My only issue is that the filter seems to putting dust smells back into the air & as I have asthma & suffer year round with hay fever I am finding this an issue. Is there a way of cleaning the filter or something as it is getting unbearable? Thank You. Other wise love the machine, this is my second Dyson as I brought the very first model 15 or so years ago its yellow & grey & we still have it as our car vacuum.lol. Thank you for your time Julie NZ.

I just bought my Dyson yesterday..I owned a wetheir prof for 12 years..theused a demo at the shop and suction could be felt on the carpet..mine wrks but I woulbnt say wow!.. my old vacum which was at the end of it's use by date had more suction .when I take the head off and put my hand over the end I can feel suction although strong doesn't want to suck my hand in like my old vac .is there a fault with my machine or is that the norm?..if so I am very disappointed

Has anyone who had issues with Dyson contacted them with there problems? If so what response did you get? I'm thinking of buying one but confused by reviews, many good but also many bad. What did Dyson do for you ? If the product did not live up to what it advertised.