- Sign in
- Write a review
Dyson V8 Questions & Answers (page 4 of 26)
Absolute, Animal, Absolute Plus, Origin (See All)504 questions from our users
My Dyson charges but will only work for about 5 minutes and then dies.
To confirm, the V8 has two modes of suction; Max and high power. With the motorised head attached the machine will provide 25-30 minutes on high power mode. Without using a motorised tool it can run u...
Read morep to 40 minutes on high power mode. On Max mode, the machine will run for around 7 minutes regardless of the tool in use. If you aren't seeing the above run times, So we can best assist, please email [email protected] with your details and our Dyson Experts will be in touch to help.No it doesn't you get 15 min on low if your lucky 5 min on high. It sucks
Hi, I have a Dyson V8 Absolute. It's 3 years old now, but hasn't had a lot of use. I've started to experience an issue that is very frustrating.
When the Dyson is fully charged, I'm only getting about 30 seconds of use out of it on the Maximum suction setting, even though the battery lights indicate that the Dyson is still charged. When I place it back into the Charging Cradle and immediately remove it again, the Dyson works again, however only for about another 30 seconds. When it's in the Charging Cradle the lights are indicating that it's fully charged. For info, the filters are regularly washed/cleaned.
What could the problem be? Why am I not able to use it for anymore than 30 seconds at a time? What can I do to rectify this problem.
Regards, Paul
Our battery has all of a sudden become an issue too. We only get 3-4 minutes of use, whereas previously it would give is enough to do the whole job. Totally disappointed.
Hi Lawry, thanks for adding to my original question relating to my Dyson V8.
I spoke with Dyson on the phone yesterday afternoon & they were most helpful. I was told that the batteries do in fact de...
Read morevelop a ‘Memory’, and as a result users will start to experience the sorts of issues I outlined above. Apparently, although the batteries can & should last 2-5 years, there’s no knowing when this ‘Memory’ issue will occur. But it will eventually happen. The only way of fixing it, is to purchase a new battery. Fortunately new batteries are available from Dyson at a cost of $109 each, which includes Postage. On purchasing a new battery, a video link is emailed to you from Dyson to show you how to change the batteries over. It’s apparently very easy to achieved.we have the exact same problem Paul - very frustrating. Ours was about 2 years old when it started playing up when on MAX. One would think with the cost of the original item they would be able to deve...
Read morelop a battery that does not develop this annoying battery memory issue. Thanks for posting the answer you received from Dyson.Should I leave it on charge when not useing it?
I don’t think it’s necessary, battery dies quickly if it’s on charge all the time. You should just keep an eye and charge it when battery lowers to 20% of charge.
It is recommended you leave the machine on charge when not in use, even if you haven't fully used the battery. This will ensure it is always ready for your next cleaning session. Your Dyson V8 has sma...
Read morert electronics within the machine, battery and charger to ensure the machine won't overcharge. Should we be able to further assist, our Dyson Experts are available via [email protected] and happy to help. Alternatively, If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.Can I leave it on charge inbetween usage?
You can, why not, though it’s not necessary, you can use it with min 20% of battery and battery lasts quite long.
It is recommended you leave the machine on charge when not in use, even if you haven't fully used the battery. This will ensure it is always ready for your next cleaning session. Your Dyson V8 has sma...
Read morert electronics within the machine, battery and charger to ensure the machine won't overcharge. Should we be able to further assist, our Dyson Experts are available via [email protected] and happy to help. Alternatively, If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.My stain v8 only stops pulsing when I remove the blue filter from the back of it. Any help?
If the machine starts making a pulsing sounds, it's likely there's reduced airflow due to a blockage or restriction in the airways.
Check the machine over as shown in our YouTube video: https://youtu.be/dpxRl17N03E...
Read more If this continues to happen feel free to email a detailed description of the issue and your details to [email protected] for expert support.My v8 has flashing red light (32 times) runs for ten seconds then runs for 8 seconds the stops with red light flashing again. Is this a battery problem?
So we can best assist and confirm this diagnosis, we would kindly ask you to forward your query and serial number to our Dyson Experts via [email protected]. We will only be happy to help get this sorted.
Sporatically when I plug it into charge it doesn't light up or charge. I've tried unplugging, different PowerPoint's etc.
Sometimes it works, sometimes it doesn't. Any ideas?
We would encourage giving our Dyson Experts a call when you have your machine handy so we can diagnose what is happening and help get you a resolution.
Please just give us a call on 1800 239 766. Our...
Read more helpline is open Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm AEST.I have a Dyson v8 absolute. It is just over 2 years old. The battery, although showing 3 bars after charging, only lasts 2-3 mins on normal setting. It used to last for my whole house clean but suddenly it has just stopped working. Is that a battery failure? Or is it a faulty machine. Ask because I have an extended warranty with it and if it is the battery failure I will be up for the service charge as well as the battery as it may not be covered under warranty. What is the expected lifespan of a battery? 2.3 years is terrible for such an expensive machine.
We are sorry to hear you are experiencing difficulties with your Dyson machine.
So we can assist and discuss your concerns, we would kindly ask you to forward your details to [email protected] and...
Read more our Dyson Experts will be happy to help assist and diagnose your machine.So batteries only last 2 years and then you are up for a new battery at $109. Reading around the web they only last 3 years. They don’t tell you this when you buy one.
I have same problem with v8 absolute. Only 2 years old, and my house quite small. I’m confusing to buy a new battery. Disappointed with this machine.
I have had my dyson V8 animal for a year and a half. Been working up till yesterday. Just stopped even though it was fully charged. I had the big brush on it and you get nothing. Also the smaller brush. However if i use the long tool it works. Cleaned all the filters thinking it could be that but still wont work when brushes are on. Also cleaned those out too. Any idea what could be causing this. Oh and have on a couple of occasion got a hint of a burning smell. Could the motor be on it way out?
We would encourage unplugging your machine and giving our Dyson Experts a call on 1800 239 766 with your machine prior to using it again.
Our Dyson Experts are available via our helpline on 1800 239 ...
Read more766 (please just have your machine handy when calling). We are open Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm AEST.I have a Dyson v8 absoloute, when charging 2 blue lights come on solid and the 3rd just flashes no matter how long its plugged in I cannot get 3 steady blue lights, when I use it I can only get 30 seconds then it stops,is it the mains charging lead or the battery?
Rgds
We would encourage getting in touch with our Dyson Experts so we can run through some diagnostics and get this resolved for you.
Our Dyson Experts are available Monday - Friday 8am - 8pm and Saturday...
Read more - Sunday 8:30am - 4pm AEST via [email protected] or 1800 239 766 (please just have your machine handy).When on full charge my Dyson only goes for 29 seconds on the Max Suction setting and then the battery light shows 2 bars. When I immediately put it back in the battery cradle for just a few seconds then immediately use it again it runs for 29 seconds then stops again even though the blue battery light still shows 2 out of 3 bars
Something must definitely be wrong with it. That’s a terrible battery.
This certainly isn't the experience we would expect you to receive from your Dyson V8 and we are only happy to help.
Please forward your details and the serial number of your machine to [email protected] and we will be happy to help.
Our V8 is 2 years old and has worked fine. Unfortunately, it fell over on a tiled floor and took a bang where the bin is located and now it won’t turn on..... no power, nothing. Could something inside the motor have dislodged ?
Our Dyson Experts will be more than happy to help find out what happened and assist in getting your V8 up and running.
Please give us a call with your machine handy on 1800 239 766. Our helpline is o...
Read morepen Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm AEST.I have a dyson v8 animal, purchased 7 weeks ago, I have cleaned the filter and charged, however cleaner is not responding, not sure if charged or not, when plugged in the 3 lights appear blue for a few seconds then go off, but no power when trigger pulled. would love assistance when some one has time please.
thank you, j
Take it back, in my experience with Dyson some of the bstteries are faulty.
So we can get this sorted for you, we would kindly encourage getting in touch with our Dyson Experts on 1800 239 766.
Our helpline is open Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm...
Read more AEDT (please just have your machine handy when you call).Can I leave my Dyson V8 plugged at all times?
It is recommended you leave the machine on charge when not in use, even if you haven't fully used the battery. This will ensure it is always ready for your next cleaning session. Your Dyson V8 has sma...
Read morert electronics within the machine, battery and charger to ensure the machine won't overcharge. Should we be able to further assist, our Dyson Experts are available via [email protected] and happy to help.Vacuum works fine on normal setting but if you swap to max it dies immediately and won't work on either mode. Once charged works fine again on normal. What can i do to resolve.
Hi Feebee,
Thank you for your question and we are sorry to hear about this....
Read more The battery may need to be replaced however please reach out to our helpline on 1800 239 766 so we can further assist. - SamIf I'm not going to use my dyson V8 Animal for several months is it OK to keep in in the charger?
I was told by the representative that it is similar to a car, if not used it goes flat. If I were you I would take out the battery, or best still, contact dyson help themselves and see what they suggest.
If your machine is not going to be used for a period of months, we would recommend removing the charger and unplugging the charger from the wall.
Prior to the next use, we would then recommend pluggi...
Read moreng the machine in, and fully charging it until the lights on the battery turn off.Runs normal time using power head and normal mode. Switch to turbo mode blue ring only runs 7-10 seconds any idea?
Hi Perry,
We are sorry to hear about this. So we can run through some further checks, please contact our helpline on 1800 239 766 or send through an email to [email protected]. ...
Read more We look forward to helping resolve this issue for you. - SamDose the dyson need a socket to charge it?
Hi Hugh,
Thank you for your question....
Read more The machine will charge much like any other electrical device such as mobile phone, laptop etc. You just plug the charger into the wall and the charger cord into the back of the machine. - SamI need to replace the battery on my Dyson Animal V8. Looking on Amazon I see there are several different batteries for the V8. How can I tell which one is the correct replacement battery?
Hi Nancy,
Thank you for your question....
Read more We only sell the genuine battery directly through our website on https://shop.dyson.com.au/spare-parts/battery-967834-02. If purchased through a third-party we can't guarantee that it will not damage the machine or work as intended. Best wishes, Sam Dyson Customer Carewhy does it take 5 hours to recharge my dyson v8? I can only use it for approximately 15 minutes, then it quits, and EVERY TIME it takes 5 hours to recharge. It is less than a year old but have ALWAYS had this problem. Seems like a waste of ALOT of money to take days to vacuum my house, which has wood floors. I am thinking about returning it and getting my money back. Thought it would be a time saver.
Hi Judy,
Thank you for your question....
Read more The charge time is 5 hours for the Dyson V8 and it has a runtime of up to 7 mins on high mode, up to 25 mins on normal with a Motorhead and up to 40 mins on normal without a motorhead. Should you find you are not reaching these times we'd recommend to contact our helpline on 1800 239 766 with your machine handy. Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm. Best wishes, Sam Dyson Customer CareGet an answer from our members and Dyson representatives
Other Stick & Cordless Vacuum Cleaners
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.