Been having trouble all of a sudden getting it to set noticed a review said could be quality of the milk used ? Mine says to use tepid water which I've done successfully up until last 3 times ver dissapointed as I love the product much nicer than other yogurts

In a nutshell it doesn't work! I really wish I kept my receipt so I could get my money back! As for the company help well that worse! not friendly and as helpful as an ashtray on a motorbike!
I met a man in the store last week and I said to him "what am I doing wrong?? He said are you following the instructions & I said yes to a tee! He said BIG MISTAKE, then he said take it back I am as its total rubbish!!!

I recently purchased a new Red Easiyo yoghurt maker from BigW to go in our motor home. I've been successfully using the older white and red type for years and it works every time. unfortunately after reading comments of having to use thermal bags, wrapping it in a towel etc I've not been able to get a few batches of yoghurt to set. Very disappointed.

We have been using our EasiYo for years now, and always had successful end product. Too those who may be having runny problems, check the milk you are using, we find the cheap milk Home Brands etc do not jel properly and don't use light milk. EasiYo may have a problem and don't even know about it, because that problem is the quality of the milk being used to make the yoghurt. We live in Cairns where it is hot and humid and still turn out lovely rich yoghurts, if your in a colder area you may need to set it a little longer.

I was given a red Easiflo as a present four monthsvago. I just love it but had a few disasters as I didn't follow the instructions to a "T". I contacted the company and reported my problems. Their customer service was great and supportive and I was able to make just delicious yogurt.

I have only had one successful batch of yogurt. I have tried 3 more times in case I was missing a step, but each time the yogurt is not setting. This was supposed to be a more convenient and economical way of consuming yogurt. But alas it has cost more a lot more.

When I first purchased it the yoghurt was perfect every time. Then it started to not set. I only have the small one. I changed from using half the 1 kilo mix to buying the 500 GM packs. Still runny milk. I have contacted easiyo. They responded back in great detail. Said they have had no issues. I find that hard to believe. Said they would send replacement yoghurt. Still waiting after 10 days. Very disappointing..

Credit to easiyo. Three boxes of replacements arrived. Made the first batch and perfect. I am a happy yoghurt maker n eater again.

I have tried over and over and all I get is runny milk. Tried to use different water temperatures in the mix (tepid v room temperature water). I've left it for 24 hours, used less water etc.etc. etc. Nothing seems to work in this machine. Is it a batch problem or the maker?

Bought the yoghurt maker a year ago. When i first started using it, it was great. Now it never sets. I am wasting money on a product I cant use. Will be buying pre made yoghurt in future. I am doing all the sames steps as I did when i originally purchased it and every morning i wake up to flavoured milk.

Hi I've decided to try this product and the flavors are yummy as I mix it up and place it in the easiyo jug with hot water as directed it goes in at 8:00pm and I take it out at 8:30am when I get home after work and it's runny I place it in the fridge, but no change my daughter and I say it's a milkshake instead. Please help is their something else I can try I'd rather make this instead of buying yoghurt.

I purchased this last weekend and bought a pack of the easiyo powder. I wanted my three year old daughter to own the process of yogurt making and we made it 6PM on a Thursday and when I woke up about and checked about 12 hours (as want the consistency to be thick) it was about the perfect setting i wanted.
I looked up the settings how to achieve the your type of results:
8 hours - a bit runny
12 hours - thick and creamy

Thanks for making it easier for my little girl to create homemade yoghurt.

This couldn't be simpler to use! Convenient, easy & economical. (Living in a colder climate I do use warm-ish water & place the maker on the mantle piece or in the sun. This constancy warmth ensure it sets in the normal time & doesn't stay runny). Very pleased & glad the sachets are becoming more available.

Have used this product for 20 years whith no problems.The last batch I brough not working as it should end up with milk, What a Wast of money, Not happy lift your game.Never had a fail until this May, two or three in a row. I think it must have been a batch problem.Not impressed must be a product problem Best tasting yoghurt.
Thank you Robert Merigot

I have had one for years and years. Never had a fail until this May, two or three in a row. I think it must have been a batch problem. Other than that it never fails. Best tasting yoghurt. Good to hear a few others have had problems around the same time, and all we have to do it put it back for a few hours. I will persevere because i love it.

I have done two lots now and left them like it said done it all by the book and it's like water. waste of time and money very dissatisfied if you got any suggestions please let me hear them else it's going in the bin I am not impressed thankyou

used for 8 months no problems .last 3 batches did not set at all.as runny as water tried every thing
have got the old white insulated container.i had to re boil water and do it again for 8 hours so it would set
not impressed must be a product problem.

I have had the older model 1L youghurt maker for a few years now and have found it very good. Easy to use and clean. I have had one or two times when the yoghurt has not set. I believe that the solution is to just close it up again for a few more hours but I did not know that at the time. I have since bought the smaller model as well. After initial problems with setting with that model I contacted Easiyo who kindly provided the advice above.
I would like to be able to buy more flavours and full strength Greek yoghurt but apart from that, it definitely works for me.

Best advice is to contact Easiyo - they are very helpful in giving advice. I've had both the old and new models of their Maker and most of the time the yoghurt turns out perfectly, just in the cooler weather I sometimes experience a problem with the yoghurt not setting (I only buy the natural yoghurts). Don't give up as in my opinion, their yoghurt is the best and closest to the real thing ( I never buy the flavoured ones so can't speak for them - I think when you start mucking around with flavourings you lose that authentic yoghurt taste).