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Reviews

3.9

610 reviews
5
(335)
4
(102)
3
(35)
2
(32)
1
(106)
  • Value for Money
    3.6 (42)
  • Timely DeliveryYes (78%) · No (22%)
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  • Verified customer

Fantastic service, every time!

published

Fast and friendly service. Quick and easy to navigate through menu and place order. Meal is delivered hot and fresh!

Review collected in partnership with EatNow.com.au

  • Verified customer

Perfect

published

Just what I needed. Was easy to use and a first purchase discount is appealing. More rewards would be great.



Review collected in partnership with EatNow.com.au

  • Verified customer

Unacceptable that restaurants are allowed to cancel after an hour

published

It is completely unacceptable that EatNow allows restaurant to cancel an accepted order an hour after it has been accepted. I understand that a restaurant does not want to deliver too far away, but this should be considered when accepting an order, not an hour after the order was placed. I’m not ordering food just because I might want to eat it some day, I’m ordering it because I’m hungry and want to eat. Do not rely on eatnow to get you any food, even if the restaurant has accepted your order.

Review collected in partnership with EatNow.com.au

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Unauthorised transaction

published

Never heard of this company before but for some reason my credit card got hit with $134.80 on sunday nite 16/12/18 @ 7:49pm. Eatnow sydney. Called n emailed the company twice today with no reply as yet and would like to know how a transaction occurred, who, where? So that i can report it to the police.

  • Verified customer

happy with meal

published

My only complaint was that the honey chicken lacked much honey taste but all else was great. The delivery was on time as usual, the prices were quite reasonable and the servings were quite large. Overall we were very happy with the meals.

Review collected in partnership with EatNow.com.au

Complaint about refund

published

We were rejected the order from Derrimut pizza cafe because they didn't have buns for the burgers but they did take the money out of my account and what a joke as they say they give refunds after 3 days. So they shouldn't take the money before accepting the order.

Deb L

Deb LMurray Region, NSW

  • 2 reviews

Happy customer

published

Great coming home from work find eat now app order and in half an hour my tea is on the table no problems at all

  • Verified customer

15%?

published

Service is fast
Mentioned a discount but I didn't get so a bit disappointed. Technical glitch maybe. Hope they ll make it up for next order

Review collected in partnership with EatNow.com.au

  • Verified customer

A great innovation

published

Have only ordered twice but great result each time.
Hopefully a few more restaurants to choose from in the future

Review collected in partnership with EatNow.com.au

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  • Verified customer

Very convenient service

published

Web page has a good format flow. Very responsive team. Gave me a $5 credit when the vendor cancelled my order with no reason. Automatically applied credit at next order. Good service.

Review collected in partnership with EatNow.com.au

  • Verified customer

Making life easier

published

Our meal arrived on time and hot. Friendly service, the young man brought it to our table. Thank you for making our life a little easier.

Review collected in partnership with EatNow.com.au

  • Verified customer

Easy to use

published

Perfect for someone who doesn't drive and feels like take out for dinner! Simple and fuss free. Highly recommend. Thanks.

Review collected in partnership with EatNow.com.au

Nick Tellis

Nick Tellis

  • 2 reviews
  • Verified customer

Amazing Service,

published

This App allows me to send friends in Hobart bottles of wine in special occasions at short notice reliable and promptly

Review collected in partnership with EatNow.com.au

  • Verified customer

Excellent food!

published

Each item of our large order was of excellent quality, the food arrived on time and didn’t need additional heating.

Review collected in partnership with EatNow.com.au

  • Verified customer

Awesome

published

It’s Quick and easy to use, love it and would recommend to everyone. Used it three times and no problems

Review collected in partnership with EatNow.com.au

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  • Verified customer

Perfect timing

published

Easy as.... went to the app found our restaurant placed our order 2hoursbefire we required it!
Our meal arrived fresh as and hot

Review collected in partnership with EatNow.com.au

Appalling Delivery Delay

published

I ordered and paid for a takeaway meal about 4PM on 17/11/2018 from Porta Via Pizza Pasta in Mooroolbark Victoria and received a promised delivery time for 6.30PM that day. After two phone calls to the restaurant it was eventually delivered at 8.15PM. Appalling service. I have no intention of using the same food outlet again and am sorry that the Eat Now website has not given me confidence to use it again.

  • Verified customer

Food was good but arrived cold

published

We use to order to the same restaurant but yesterday our pizza arrived cold without taking care of our note.

Review collected in partnership with EatNow.com.au

  • Verified customer

All good

published

Great food and great prompt delivery very convenient and was easy to use and will definitely use this site again

Review collected in partnership with EatNow.com.au

  • Verified customer

Easy to use, fast and reliable

published

Great service with identification of and connectivity to a broad range of cuisines in our area. We will continue to use Eatnow.

Review collected in partnership with EatNow.com.au

Page 4 of 31
See all EatNow.com.au reviews

Questions & Answers

Gday

Gdayasked

I submitted feedback regarding a 40 minute delay on our food, no correspondence to let us know. Havee not heard back, would like a refund. It ruined our night, threw our plans. Thankyou

No answers
Joana C.

Joana C.asked

My order was approved cancellation by kitchen lahori last friday because time of delivery was inconvenient (they wanted to deliver 2-2.5hrs after approving my order-their site suggested they can deliver earlier). May i know how refund works on your site?

1 answer
EatNow.com.au
MenulogEatNow.com.au

Hi Joana,
refunds work differently depending on the situation (e.g. was the order accepted by the restaurant first or cancelled straight away, was it delivered etc)
If I understand you correctly you cancelled the order directly with Kitchen Lahori and you never received the food?
In this case please contact us on [email protected] with your order details and a description of what happened and we will arrange the refund for you.
Regards,
The EatNow Team

Get an answer from our members and EatNow.com.au representatives

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