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DarkyPerth
very happy - I will be buying more
Very happy with delivery - safe, secure, sign on delivery, and timely. The contacts themselves are very comfortable, I've had hit and misses with fashion and normal prescription lenses in the past; I'm glad to know that with my 4th pair of ColourVUE crazy lenses they all fit comfortably. The only down sides of the lenses is the deceptive art work of the lenses on sites - definitely not as bad as others, but still not exactly the same colours as shown, e.g. werewolf green art shows a distinct difference in a ring of green, and a ring of blue, ye...Read more
t the actual lenses are all green... luckily I can live with that. I also wish that the centre of the lenses were smaller. I understand they need to allow space for vision but it just makes the eyes look constantly too far dilated (this is with ALL lenses as far as I know).
1 comment
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excellent service, quick delivery, I am happy with it!
excellent service, quick delivery, I am happy with it! Already bought twice, would like to buy again, and recommend to others!
1 comment
eCL m.eContactLenses
Hi Aimee, Thank you so much for the review!
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quick
I purchased few Acuvue lens months ago, the experience was good, quick service. However, I can't give you five star as I found Acuvue define accent style has some faulty. I can feel something not right as I wear it and it makes my eye very sore. I have been using Acuvue years (actually had used the other seller) and haven't had any problem with other lenses (eg, natural shine, vivid or colourless). I have been using less than a half of the daily pack but already three of them I had to throw away, that means 10% (a significant figure). I guess probably there are more faulty in one pack. By the way, the expiry date is 2020/07 so I don't think this is the problem.
1 comment
eCL m.eContactLenses
Hi M.Stewart, Oh no - that does not sound good. Do you mind sending us an email [email protected] so that we can look into this further for you?
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aweasome service when you dont have the time !
speed of the service and the ease of ordering when you can not be bothered dealing with the lame shopping centre experiences
1 comment
eCL m.eContactLenses
Hi MFJ. We do try our best to make everything as quick and easy as possible! Thank you so much for your support!
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BJKCSydney, NSW
- 2 reviews
Great customer service
Bought 6 pack of Avaira lenses. I was notified of the product on back order immidiately and there is a waiting period of 4 weeks. We communicated via email and their responses was instant. As i was going overseas a week later, they organised the trial packs to cover for my entire trip and also sent my original order.
Great customer service, would recommend to anyone buying from them. Also their price was the lowest i found on the net.
1 comment
eCL m.eContactLenses
Hi BJKC. Thank you so much for your feedback! Back orders rarely happen but when they do we like to make sure you don't run out of lenses while waiting for your new ones to come in! I will pass on you... Read more
r kind words to the team :) please do not hesitate to contact us if you have any issues or concerns. Looking forward to helping you out again in future.Similar opinion? Write a review on ieatwords.com.au!
No more sore eyes
It is good to wear contact lenses without pain. I am happy with my purchase! Thank you! I'll be buying more for sure!
1 comment
eCL m.eContactLenses
Hi Jono. Oh no! That does not sounds good. You definitely should not be experiencing pain when wearing contacts. I'm glad that you have found a comfortable pair now though. If you do experience any tr... Read more
oubles with your contacts please let us know right away!Similar opinion? Write a review on ieatwords.com.au!
What a great store.
Lowest prices, also very fast processing. Never had an issue with these guys! Exactly what I ordered. Have found my new go-to
1 comment
eCL m.eContactLenses
Hi Yaz S, Thank you so much for the kind words and were glad you found us too! Looking forward to helping you out again in future! Thanks for the support
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Good product and great colours
delivered on time as requested ! Website is very useful and helpful ! Also tracking the postage is a bonus !Thankyou
November 6th 2017 Update: Great colors
Haven't ordered for a while however would recommend to whoever uses colored contacts.Great colors and delivered on a timely matter
1 comment
eCL m.eContactLenses
Hi Lisa, Thank you so much for your feedback! We try our best to make things as easy and efficient as possible. Wishing you all the best for the New Year!
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Wrong colour.
Wish I could give 5 stars but I ordered brown and received a yellow kinda coloured contact. They were also poorly made.
1 comment
eCL m.eContactLenses
Hi Ally. Oh no that's not good to hear. Do you mind sending us an email at [email protected] so we can look into this for you?
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Find out how eContactLenses compares to other Optical Retailers
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Very Reliable and Attentive
I ordered the lenses for a special occasion and needed them to be on time. The website was very reliable and delivered on time even during peak season! Would definitely recommend.
1 comment
eCL m.eContactLenses
Hi Ariel. Thank you for the review and I'm glad you received your lenses in time for your special occasion. We're sure you looked fantastic! Looking forward to assisting you again in future.
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Excellent Service
Efficient, quick, tracked postage. Faster than local Optometrist. Ordered lens were difficult to locate with many other on line sellers. Excellent. Highly recommended.
1 comment
eCL m.eContactLenses
Hi Nick, thank you so much for the review! We do try to satisfy our customers as much as we can! Looking forward to helping you out again in future. Have a great 2017 with your new lenses!
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Excellent Customer Service
When the lenses I ordered were not in stock, replacement lenses were sent free of charge and when the product was in stock the lenses were sent straight out. No complaints from me.
1 comment
eCL m.eContactLenses
Hi Deb, thanks for the review! Happy to look after you. Would hate for you to be without any contact lenses at all! Look forward to assisting you in future. Have a great 2017!
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Fantastic service--sent replacement lenses free of charge
When there was a fault in the custom lenses that I ordered, eContact Lenses quickly replaced the lenses for me free-of-charge. Thank you so much for the exceptional customer service!
1 comment
eCL m.eContactLenses
Hi Jess L. Thanks for the feedback. It's rare that these happen but when they do we want to get them all fixed up ASAP. Thank you so much for being so kind and understanding. We hope you have a very m... Read more
erry Christmas and a happy New Year from the girls at eContactlenses.Similar opinion? Write a review on ieatwords.com.au!
Fufu
- 2 reviews
Better then expected
Super fast delivery, lots of different coloured contacts to choose from. Simple quick and easy....... Thanks you and differently will buy again in the future.
1 comment
eCL m.eContactLenses
Hi Fufu. Thanks for much for the feedback and I'm so happy we exceeded your expectations!
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Excellent customer service
Well organised website and quick purchase and payment with PayPal without wasting time. Being with others before and always something didn't work. Time is money and I appreciate when suppliers know that. Well done and keep it that way!
2 comments
eCL m.eContactLenses
Hi Maya, Thank you so much for your feedback. We try our best to make the process as straight forward and easy to use as possible and will definitely keep it that way! Have a very merry Christmas from the team at eContactlenses.
Merry Christmas from me too
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Find out how eContactLenses compares to other Optical Retailers
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Great every time!
Smooth and easy transactions every time. I will continue to use as my preferred contact lense supplier.
Highly recommend for contact lense purchases!
1 comment
eCL m.eContactLenses
Hi Jen. That is fantastic to hear! Thank you so much for your support :)
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Fast Delivery
I am very satisfied with my purchases, very easy to use and very fast delivery. I will definitely use you again! And already recommended to my friends.
1 comment
eCL m.eContactLenses
Hi Pamela. We're delighted to hear you are satisfied with your purchases from us! Thank you so much for your recommendation!
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Excellent Quality contact lenses
Im so impress with the delivery and services. Excellent quality contact lenses that i could trust to buy again. Thank you.
1 comment
eCL m.eContactLenses
Hi Guian. Thank you for trusting us with supplying your contact lenses! I'm glad you were impressed with our service. We do aim to please :)
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EmmanuelGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Verified customer
Easy buy contact lenses
Fast delivery!! For a first time buyer I was a bit worried, but this was easy. Updates through out delivery progress. Will buy again.
1 comment
eCL m.eContactLenses
Hi Emmanuel. I can understand that as sometimes you never know what you're really buying online. All our contacts are straight from the manufacturer and adhere to strict Australian standards. Were are... Read more
so glad we were able to calm your nerves! Thank you so much for feedback.Similar opinion? Write a review on ieatwords.com.au!
NikBrisbane
Definitely deserves 5 stars
First time customer and happy to report I would absolutely buy again. The timeframe given on the shipping page was adhered to and I was notified of the status of my order as it progressed. Once shipped, it arrived quickly and was well packaged. Received a quality product at a reasonable price - couldn't have had a better experience! Thank you!
January 30th 2018 Update: Highly recommended!
This is the second time I’ve bought from eContactLenses and they will continue to be my go-to online contact lens supplier. Great products, great prices, great service. Orders are processed in a timely fashion, delivery is quick and items are well packaged! Thank you for another pleasant purchase experience!
1 comment
eCL m.eContactLenses
Hi Nik. I am so glad to hear about your great experience with us! Thank you for choosing to shop with eContactlenses and we look forward to assisting you again in future!
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Questions & Answers
Liza Wasked
Hi, 1st time buyer to your site. Several lens are faulty from my order. I thought it was me but theres been over 5 times I've had to open a new lens. They seem dried out or something. ? The lens has warped rims if that makes sense? Sorry had to describe on here. Happy to explain over the phone. I bought acuvue one daily lens box of 90. Liza wormleaton
1 answer
eCL m.eContactLenses
Hi Liza, Oh no that does not sound right! Do you mind sending us an email on [email protected] with your order number and date of purchase so we can look into this further for you. Thanks Bec
belasked
hi there,
My first time buying off your site. I ordered my Contacts Sunday afternoon express as I urgently need them. I'm just wondering when I will receive them?
kind regards
Belinda
1 answer
eCL m.eContactLenses
Hi bel, most of our contact lens orders will be dispatched within 2 - 5 business days, so you should receive your contact lenses within 3 - 7 business days. Once your order has been shipped we will notify you of the tracking details.
Daveasked
I have purchased 90 day cooper vision pro clear lenses from you.I have have opened one of the left eye plus 4.5 and it is so thick it will not stick to my finger.I had the same trouble with ones purchased from Vision Direct who I will never deal with again.What should i do if i encounter any more of these faulty lenses?
Regards Dave
1 answer
eCL m.eContactLenses
Hi Dave, That does not sound good! I have spoken to Coopervision and have arranged for another box of 90s to be sent out at no charge. I will send you an email with further details.
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eCL m.eContactLenses
Hi Darky, thanks so much for your feedback and were glad you're happy with your purchase. We love ColourVue's Crazy Lenses too! We try to keep the images as true to colour as possible - these images a... Read more
re what the supplier provides us with so I will definitely pass on your feedback to them! Some people do have smaller pupils than others so unfortunately it's not a one size fits all hopefully in the future this can be something we can choose or have the option of different pupil sizes! A girl can dream :)