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Polina NBrisbane
- Verified customer
Great and fast
I recently moved to Australia, so was looking where to buy lenses. Ordered for the first time recently, lenses came fast, the price is good, will definitely order more when the time comes.
1 comment
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Delivered every time
Have been using eContactLenses for a few times now, always have been reliable, never damaged goods and never error in packing. Will always use the moving forward. Wish they could deliver a little faster in the future though. I am in Sydney CBD and it takes 5 working days for delivery.
1 comment
eCL m.eContactLenses
Hi Miyabi, Thanks for the 5 star review! We appreciate feedback good and bad and thank you for sharing your experience regarding delivery times. We are working on improving our delivery times so hopef... Read more
ully next time your order with us you will receive your lenses even faster!
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Boo
- 2 reviews
- 1 like
Second time happy customer
For the 2nd time, I’ve bought from econtactlenses coloured contact lenses with correction. They have the brands that I always use and the pricing is great even with the delivery fee. Contacts arrived within a week well packaged.
1 comment
eCL m.eContactLenses
Hi Boo, Thanks so much for the feedback. We do try our best :) Look forward to assisting you again in future! The eCL team
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Great service and value.
Ordering is easy and delivery is quick and efficient. Easy to contact staff if there is an issue and they are friendly and great at fixing problems...even when I created the problems! Highly recommended.
1 comment
eCL m.eContactLenses
Hi Janine, Happy to hear about your fantastic experience with us! Thanks for the recommendation!
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Alissa S.
- 2 reviews
Great Selection with Fast Shipping
After an exhaustive search for Halloween themed contacts with a prescription, I finally came to eContactLenses who not only had exactly what I was looking but had it at a competitive price. I ordered them the week before I needed them worried that it would not get to Sydney as it was coming from Queensland but it arrived safe and sound 2 days post ordering and I was kept informed of their status every step of the way via email updates. Will be ordering from here in the future. Loved the Zombie eyes - freaked everyone right out!
1 comment
eCL m.eContactLenses
Hi Alissa, I'm so glad you found us and we were able to help you complete your Halloween look! Thanks so much for your kinds words - we're smiling ear to ear!
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KatieBrisbane
- 3 reviews
This is perfect! Great Website
Great value for money!
Great website!
Fast Shipping
I would repeat order from this website
and 100% would recommend to a friend to use
1 comment
eCL m.eContactLenses
Hi Katie, Thanks for the kind words and for being such a fantastic customer!!!
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KarksNSW, 2290
- 2 reviews
- Verified customer
First time Very Happy Customer
I've been using contact lenses for a couple of years now and have been paying over $100 more for a 6 month supply, retail. I decided to look online to see if there were any online alternatives and I found eContactLenses, so I decided to buy from them. What a brilliant decision. Not only did they come faster and a lot cheaper than I can get them retail but when I had to call with a question I had, the service was friendly and so helpful. I received my contacts within a couple of days along with some mints and lens cases. I will certainly continue to be a long time customer. Thank you eContactLenses.
3 comments
eCL m.eContactLenses
Hi Karks, Thank you for such wonderful feedback and thank you for all your support over these years! You have definitely put a smile on all our faces and made our day!
Just ordered my new contacts and like last time they were delivered quickly with lens cases and mints. I'm very happy and will continue to order from eContactLenses. Thank you.
eCL m.eContactLenses
Fantastic to hear Karks! Thanks for all you're support!
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MeganMelbourne
- Verified customer
Reliable Quality
I have ordered my contact lenses from this company for years now. They always arrive promptly (I live in metro Melbourne), exactly as I ordered them and come with complimentary mints(!).
When I first saw the prices I was worried it was going to be too good to be true and I would be ripped off. Not true at all. They are a genuine company with great customer service. I had trouble a while ago with the system not accepting my credit card. I contacted them and they sorted it out for me within 24 hours. They also asked if I needed some shipped express as I had been struggling with accessing the website for a couple days.
I honestly cannot recommend this company enough.
Thanks!
1 comment
eCL m.eContactLenses
Hi Megan, Thank you so much for your feedback and such kind words! So happy you like the mints!
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Value and prompt delivery
Contacts arrived as per indications on the site.
Excellent value compared to other options.
Overall, very happy with the service provided.
1 comment
eCL m.eContactLenses
Hi crg. Thanks for the great review! I'm glad you are happy with your purchase and our service! Thanks for your support and looking forward to helping you out again in future.
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These are awesome!!!
These are great value for money very very comfortable.. very subtle natural colouring and I definately will be buying more!!!
1 comment
eCL m.eContactLenses
Hi Loveit! Thanks for the great review and glad you love your lenses and think they're awesome, we think you're awesome too!
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Long time customer
I've bern a customer of eContwctLenses for over 3 years and really happy with their quick we vice snd the quality of their products. I usually order in bulk and they send me so many contact lens containers I usually return them so they can use it for the next customer. Definitely the most reliable company I've dealt with.
1 comment
eCL m.eContactLenses
Hi Anita H, Thanks for the support over the years! Glad to have such wonderful customers such as yourself with us. Looking forward to many more years to come! :)
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AnnePerth
New Customer
I recently ordered contact lenses for the first time and was extremely happy with the service. My order was acknowledged immediately and I was then kept informed as to delivery. I was amazed at how quickly I received my order. I will certainly be using them again, and recommending them to anyone who is not already a customer. The price was also very competitive.
1 comment
eCL m.eContactLenses
Hi Anne. Thanks for the feedback! Were so happy to hear that you extremely happy with our service and that your received your order super fast! Thanks so much for the recommendation!
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Easy ordering and quick delivery
Quick shipping and always have my contacts in stock and at a good price . I will not buy anywhere else
1 comment
eCL m.eContactLenses
Hi Brooke. So happy to hear about your experience with us and that you were able to receive your order quickly. We try our best to make things as quick and hassle free as possible while still staying as competitive on price as possible!
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First time purchasing and no regrets
Product was exactly as in store and other online retailers. Shopping was extremely fast. Prices are comparatively cheap when buying in bulk especially (I got 4 boxes of 90)! Definitely will be repurchasing from eContactLenses again when I eventually run out one day.
1 comment
eCL m.eContactLenses
Hi Jen V. Thanks for taking the time out to give us your feedback and so glad to hear you had a wonderful experience shopping with us. Looking forward to helping you again in future!
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Extremely Happy Customer!
I really wanted full scleral lens (prescription) and received an extremely prompt response from eContactLenses to my online query. I was redirected to the blackout lens and was able to very easily order some in the correct strength, with a cheaper than my optician I later found out. Ordered on Friday, arrived on Monday. I was so excited to try them and they look GREAT. I would definitely use eContactLenses again and have already made several recommendations.
If you do start stocking full sclerals I'll be your first customer!!
1 comment
eCL m.eContactLenses
Hi Sandi WL. So glad to hear your feedback! Next time your wearing your contacts why not post a snap. We love to see how our customers look in our products! We will be sure to let you know once we sto... Read more
ck full scleral lenses in store. Many Thanks the eContactlenses team.Similar opinion? Write a review on ieatwords.com.au!
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A Happy Customer
I found the service extremely efficient and am very pleased with the quality and price of my eContactLenses. I will definitely be reordering from them again.
1 comment
eCL m.eContactLenses
Hi Smwai, So glad to hear about your experience with us. Thanks for the 5 star review! Looking forward to helping you out again in future! Have a lovely day
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Efficient
I can highly recommend eContactLenses. I accidentally placed 2 orders online at the same time and they made contact with me to check if I meant to place both orders. Then they immediately reimbursed me!! The product is awesome quality too!!
1 comment
eCL m.eContactLenses
Hi Amanda J, Thanks for the 5 star review! We try our best to make our whole process as easy and hassle free as possible :) We also think we have some pretty awesome lenses too!
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fitbeyond50
- 2 reviews
Excellent Persoanl Service!
Not only do they offer the best pricing on the lenses that I use, but when I made an error on my prescription they contacted me and helped me get the order correct before sending it. Would not go anywhere else for my contact lenses!
February 15th 2018 Update: excellent service - go out of their way to be helpful
After a delivery from Econtacts got lost by Australia post, Econtacts went beyond the call of duty to make sure I had enough lenses to see me through until a replacement order arrived.
Can not fault Econtacts service and will always use them for my contact lenses.
1 comment
eCL m.eContactLenses
Hi fitbeyond50, thank you so much for your feedback. Glad we could help you with fixing up your order - with our background in Optometry we know when things don't look right and do our best to try and help! :)
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Sheridan LPerth
Happy Customer.
So quick, and really easy to order on line. Very happy and I will be a returning customer in the near future.
1 comment
eCL m.eContactLenses
Hi Sheridan L. Were glad you were happy with your order! :) look forward to helping you out again in the near future!
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Alec Y.Cranbourne West
I will get my contact lenses here from now on
Quick response and shipping. Fastest turnaround time since i needed my contact lenses so badly. Will buy my stuff here from now on.
1 comment
eCL m.eContactLenses
Hi Alec Y. That is fantastic and were glad to have you supporting us! Many Thanks the eCL team
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Questions & Answers
Liza Wasked
Hi, 1st time buyer to your site. Several lens are faulty from my order. I thought it was me but theres been over 5 times I've had to open a new lens. They seem dried out or something. ? The lens has warped rims if that makes sense? Sorry had to describe on here. Happy to explain over the phone. I bought acuvue one daily lens box of 90. Liza wormleaton
1 answer
eCL m.eContactLenses
Hi Liza, Oh no that does not sound right! Do you mind sending us an email on [email protected] with your order number and date of purchase so we can look into this further for you. Thanks Bec
belasked
hi there,
My first time buying off your site. I ordered my Contacts Sunday afternoon express as I urgently need them. I'm just wondering when I will receive them?
kind regards
Belinda
1 answer
eCL m.eContactLenses
Hi bel, most of our contact lens orders will be dispatched within 2 - 5 business days, so you should receive your contact lenses within 3 - 7 business days. Once your order has been shipped we will notify you of the tracking details.
Daveasked
I have purchased 90 day cooper vision pro clear lenses from you.I have have opened one of the left eye plus 4.5 and it is so thick it will not stick to my finger.I had the same trouble with ones purchased from Vision Direct who I will never deal with again.What should i do if i encounter any more of these faulty lenses?
Regards Dave
1 answer
eCL m.eContactLenses
Hi Dave, That does not sound good! I have spoken to Coopervision and have arranged for another box of 90s to be sent out at no charge. I will send you an email with further details.
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eCL m.eContactLenses
Hi Polina N, Thank you so much for choosing us! Im glad you had a positive experience and were looking forward to helping you out again in future!