I've just written an email to Electrolux Customer Service saying that we too are very disappointed with this machine as others have stated. Our machine is about a year old and our clothes have to be dried on a rack after a couple of hours in the machine. The container does fill with water but ultimately nothing is dry.

These are not an effective dryer. Takes 4 to 6 hours to dry a load. Leaves clothes damp.
Buyers beware. Choose another product as this one will not do as expected. It is basically an $800 paperweight that eats electricity. Electrolux should be ashamed of themselves this product is a dud and shouldn't be sold.

What a joke. Had a Bosch and in one cycle to dry our clothes. This electrolux takes 3 cycles to get dry and still not good to put it in the drawers. I will see if good guys give me money back or exchange if not will contact consumer affairs or relevant authority to make sure i am looked after. Will never recomend this product to even my worst enemy. I hope electrolux reads this and send me either an upgrade or a compensation for my issue.

Purchased from Harvey Norman 3 years ago, has now stopped working and two local Electrolux repairers have basically told me that it would not be worth repairing with one quoting high $400's to repair, apparently it has 2 power control boards and both need replacing. Definitely avoid at all costs.

Condenser dryers work a bit differently and with some trial and error, I got it working effectively. Basically, you need to have a decent sized load in there. You cannot dry just one shirt like with a normal dryer. Also be prepared that you need to almost always use the "extra dry" setting and that it will take longer than a traditional dryer. However, I have had it around 4 years and am very happy with it. It's so great not having to leave the door open or risking mouldy walls.

This is a bad product nothing but problems. this is the 5th time i need a tech out 3 in 4 days. just replace the product even better refund so i can get a new brand over the dryer now. Most useless dryer I have had. I have 10 week before having a baby need a good working dryer not one the breaking down ever few days. Very disappointed customers will never recommend or buy your products again

I've had the dryer for about one year and the drum has almost split into two from where its been rotating on the rollers. I have lost my receipt, I'm guessing its not worth fixing. I'm extremely disappointed because I spent a lot of money expecting the quality would match what I paid.
I guess not. I would definitely think twice before buying any electrolux products in the future

2 hours to barely dry a towel and a few T-shirts! Are you kidding me? I bought it today and will return it tomorrow. What a piece of garbage.
It seems the clothes are just getting real hot and the moisture has nowhere to go that's why it takes for ever to dry.

Tumbles without heating at all. Eventually stops and displays E60 error code, which isn't covered in the manual and there are zero helpful resources online which address these error codes.

Got this for free from a family member. Thought it would be worth repairing if there was something wrong with it, but these reviews have made me realise it's just a straight-up lemon. Would be annoyed beyond belief if I had paid for this, so thanks Product Review! As it is, I can just kick it to the curb and get another dryer, and hopefully confirm that this one isn't worth bothering with. The lackluster customer support on display here has also ensured I'm not getting an Electrolux.

I wish I had read the reviews before. My tumble dryer is absolutely terrible. We have had it for a year now and it's never really dried anything. I've just put my bedding on for two rounds now (about 3 hours and still wet!!!) I'm so unhappy with this product! I feel it blows out more hot air than it keeps inside to dry the clothes!

Paid $800 for this dryer ... 2 years later (out of warranty, thankfully I had an extended warranty) there's a hole in the drum! Tech said its because the metal is so thin and when it spins on the rollers its worn through! 2 weeks to get a quote for repairs, what a joke! Too expensive to repair so a replacement has been offered, no thanks, I don't want another of your crappy dryers

This has to be the worst home appliances we have ever bought. We purchased only 8 weeks ago and have not had one load come out dry. We have tried all of the different settings to noes avail. The sensor is obviously rubbish. For this sort of money and the name Electrolux, you expect (and pay for) something that works!

I bought this dryer last year thinking 'yay my expensive electricity bills are forever gone' and popped the first cycle on and after 2 hours still wet, ended up working out that I have to put every single load on extra dry and not one of the several other completely useless settings. The dryer has now stopped working altogether which is also unhelpful. Definite waste of money. No wonder these have come down in price when I paid twice as much for it last year which is a joke.

Not once has anything come out of this dryer fully dry. I even have towels that a close to dry from the clothes line that I put in the dryer to finish dry and they still don't come out dry. Even light things stay damp and are never totally dried Absolutely hopeless

As other reviewers have said in this forum, this dryer is hopeless. Really hopeless. Nothing comes out dry. EVER. I have it on super dry 3 or 4 times, it "senses" that things are dry when they are certainly not. I am really disappointed as it was very expensive and doesn't work. My advice would be to just get a normal dryer.

Thought clothes dryers were supposed to dry clothes. Agree with others that you have to put it on 2 cycles for things to dry. Is this a condenser dryer issue? Or an Electrolux dryer issue?

Also getting an error code E60 which I understand to be a door issue. Haven't had dryer very long, probably just out of warranty!

Bought this dryer thinking that a condenser dryer was the thing to get these days, wrong! Even using extra dry setting, things are still damp and have to do a second cycle, seriously?!! Give me and older dryer any day!!!!
A 1 hr cycle was plenty of time in my old dryer. This one is new and takes over two hours