Listing monitored by Electrolux

Reviews

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1 review
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  • Build Quality
    5.0 (1)
  • Value for Money
    5.0 (1)
  • Ease of Use
    5.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Product is used
  • Safety
    5.0 (1)
  • Preheating Speed
    5.0 (1)
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tao15
tao15Sydney, NSW
  • 16 reviews
  • 12 likes

Best thing I have purchased in a long time.

published

Purchased in November 2018 at Domayne NSW, Belrose for $1,800.

Build Quality
5/5
Value for Money
5/5
Ease of Use
5/5
Cleaning & Maintenance
5/5
Safety
5/5
Preheating Speed
5/5
Incentivised Review No
Product is used Daily
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Questions & Answers

Mrs Smith
Mrs Smithasked

Mine comes with two extensions rails and is recommended to fit on the bottom and third rail up BUT this really leaves no space for the third manual rack. Kinda disappointed as there is a lot of space unused because of the height of these extension rails when installed. All I could come up with is extension rail 2nd from top and extension rail second from bottom leaving space for the manual rack on the bottom. A bit of a disappointing design fault really. Yes it does work out too small for my needs. New one week old.

No answers
Kirstie I.
Kirstie I.asked

Does any one else have issues with the sliders falling apart?
Like the little clips that attaches to the rails falling off.



No answers
R H.
R H.asked

evep616sc Telescopic rails now flying out / sliding out of the oven when you open the door - even with a rack of food, the rack still flies out to meet you. The oven was installed in the cabinet and is set high with spacers underneath it already, and it can't be moved any higher up. How can we solve this issue ?

2 answers
Electrolux
ELECTROLUX ..Electrolux

Hi R H,

Vivian from Electrolux here.

We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux oven.



If you wish to discuss this further please feel free to contact me at [email protected] attention Vivian Ticket Number 3160397

Thanks,

xxxxxxx

R H.
R H.

Hello, yes I would like to talk with someone at Electrolux to get information about why this very common fault occurs.
I have had technicians look at the fault & they contacted Electrolux for technical support. They ordered the replacement set of side rails for my oven - which took over 6 weeks to arrive. Only to then find that the racks they received despite being the correct parts number etc the Electrolux replacement runners did not fit on the oven side racks - yet they were the part they were told to order from Electrolux. Which makes the problem incredibly drawn out and the oven remains incredibly unsafe to physically use, because the telescopic rails fly out of the oven cavity so much faster when they are at regular cooking temperatures. It's highly dangerous and my daughter has already been burnt by one of the rails shooting out at her.
We are deeply disappointed that this is the 3rd significant fault in the oven since purchase & installation. Faults should not be occurring in high end electrical domestic appliances. This is a very dangerous issues to have with the oven. We have already had to have the main fan replaced due to that hitting am internal part of the oven and making a horrific sound, then the temperature display and front panel had to be replaced due to heat and steam getting inside the front pannel and now the rails flying out at you with or without a try of food items is incredibly dangerous.
And should however have been constructed in such a way that this can even occur. Rebecca HB

See all Electrolux EVEP616SC questions

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Details

CategoryWall Ovens
Price (RRP) $1,999.00
Oven FuelElectricity
SizeSingle
Capacity80L
FeaturesCooling Fan and Pyrolytic (Self-Cleaning)
Dimensions 597 x 596 x 573 mm
Manufacturer Warranty2 year(s)
Colour / FinishStainless Steel
ManualDownload manual
  • GTIN13: 9315538584955
  • MPN: EVEP616SC

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