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PaulSydney
- 2 reviews
Cheapest fishing magazine around
Just started receiving my fishing magazine subscription in the mail, although it took a while to arrive. I can't complain as it was a bargain compared to what other providers were offering.
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So far so good
Received the dash cam in the offer within three working days will wait an see about the magazine in due course. The reviews had me a bit worried.
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2 westa
- 2 reviews
- 2 likes
Same as
Paid my good money for no return ..its about time someone closes this sham down before more people get ripped off and shame on you 4wd action mag for promoting these fraudulent fools
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Glenn
- 2 reviews
Total rip off
Paid for items but they never sent them.
Got email stating the item was sent but never was sent now out of pocket and contacted legal action to recover money.
DO NOT GET FOOLED BY THIS FRAUDULENT COMPANY
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GeoffGosford
- Verified customer
No service
Bought a subscription offer. I received the special. Still waiting for the magazines rang left a message no reply. Tried to track my order (order number is wrong) If you don't want to be ripped off just buy the magazine from the newsagent!!!
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PeteBAdelaide, SA
- 6 reviews
- 1 like
- Verified customer
Ordered a subcscription as a gift, never received it.
Ordered a subscription as a gift for the mother-in-law in May 2016. Negotiations commenced with 4wdsupacentre (who is now the contact point) in Sept 2016 as no magazines were received. They admitted it was a system glitch and promised to refund the money. It never was refunded and the contact I was corresponding with no longer works there. Now all of a sudden the case is closed as they can't find my order number???? NEVER purchase anything from these guys.
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Liars
In January we purchased 10 Caravan magazines and haven't received any as yet...rang them today for [name removed] to tell me they had a computer glitch so all past orders have not been processed...is this place for real...I replied you took our money so you had our name and contact details and you couldn't contact us to tell us....oh but we have people working on doing just that she said...blah blah ....won't be doing any business with them again.
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- Verified customer
Continually horrendous service
Last year in July I purchased a Saracen Trailer Lock, 2 stubby coolers and 15 editions of the Caravan & Motorhome On Tour magazine. Nothing appeared for over 3 months. I tried phoning, and emailing but never got any response from EMG Store. Finally I got onto their Facebook page and left a rather terse message for all to see. Guess what, an assistant editor contacted me the next day. She tried to explain why my order was not processed properly and said that I would receive an extra 5 copies of the magazine for my troubles. Soon I received t...Read more
he first of my mags but I also got a letter saying that they had run out of stock for the trailer lock and would have to wait a few more months. The lock and stubby coolers finally arrived but then the magazines stopped after the 5th edition. I did not realise it at first but then the troubles with contacting them started again. The same not answering the phone and not responding to emails. Again I had to resort to the Facebook page to get another person to call me and tell me it would be all fixed up and I would soon start to receive the 15 editions that I had actually paid for. I am still waiting to see if any will actually turn up. Any bets that they won't? Not buying any more magazine no matter how good they may be.Similar opinion? Write a review on ieatwords.com.au!
Renewal AWOL
Received the renewal letter, posted off with details. Money has been debited but no issues sent after 4 months. Emails bounce back, phone calls not returned and finally when I get through they ask me to renew at an inflated rate and ask what are they supposed to do about it. Won't be buying any subscriptions of their mags again.
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GazajrGladstone
- 11 reviews
- 9 likes
Missing 3 months worth of magazines
I received an email saying that my subscription was about to run out. This was 6 months in advance. Ever since then I have been attempting to contact them by phone and email, to no avail. I have now not received the last 3 months of my subscription and have also resubscribed 2 months ago. I'm still having to buy the mag off the shelf. I have been a subscriber to this mag for 4 years or so and will never subscribe again.
Update. Finally found an email address that someone monitored. (through a friend of a friend) The magazines are arriving again and I have been promised that the subscription will be extended to cover the missing mags.
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Patchy Girl
- 2 reviews
- 3 likes
- Verified customer
Very disappointing
I have been purchasing magazines subscriptions from Magstore for over 10 years but the service I have been receiving in the 12 months has been disappointing. I often bought sewing items from the patchwork and craft shop that is associated with the magazine and have been happy with the product but in the last 12 months I have had incomplete orders that have been charged to my credit card and have waited months for refunds. Recently I made the stupid move of ordering again. Yet again I received an incomplete order which I am now still waiting to ...Read more
get a resolution after many phone calls and email, finding out after two months they have run out of stock. I wanted to use the material to make a present for my sister's birthday which now I am unable to do. My dear old Dad has had the same experiences. Once my subscription to two of their publications have finished I will not be renewing after purchasing the magazine for over 10 years.Similar opinion? Write a review on ieatwords.com.au!
MacmarvSydney
- 5 reviews
- 7 likes
- Verified customer
Great Deals on losing your money!
With all the reviews I've read on this store, I lent on the benefit of the doubt concept. I FAILED!!
Still waiting on order since the beginning of the month. I rang them and they told me that it will be another 2+ weeks till I receive 1 of 10 of my monthly subscriptions and then another couple of weeks till I receive the promotional items. The deals and prices looked good on the website, but it looks like your order comes with extensive delays or even the non receipt of your order. I don't think this site will last much longer. Shop somewhere else or if you do order and don't receive your order in under a week, consider your money taken. I'll be taking it to Paypal to see if they can help getting my money back.
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Terrible customer service
I bought a subscription for my brother in law for Christmas. The order was inputted wrong in the system and I received the mag instead of him. I've tried contacting them only to get a recorded message, after a long wait, to say they will call me back, which they don't! They answer their new subscription phone line immediately but are unable to help me as I have to talk to customer services who they cannot put me through to! I will never again buy a magazine subscription through the magstore!!! Very disappointed and annoyed!
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Questions & Answers
Harold T.asked
Are the prices New Zealand dollars or Australian dollars.
No answers
Butmarooasked
Ok...so far nothing but BAD feedback. Is there ANY good reviews at all??? Some very interesting products on offer but no good if not delivered. I tried to place an order today (25-11-17) but after all my details went ? Through, I did NOT receive a confirmation of purchase. So will be checking very closely etc. Be nice to be contacted back if they believe they are legit.
1 answer
Hi Geoff here . I after many attempts to call them I did get through to somebody. They explained there was a delay in their system. I did receive the magazines but they were later issues than I expected. In the meantime I have ordered more products and have received them . I think sometimes they have glitches but if you are worried call them I found about an hour before business close worked for me . All the best Geoff CHRISWALDTOURS on YouTube .
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