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Emilia Romagna DI865MVI2
Matt
- 2 reviews
Stay away - 2nd lemon
This model oven is 800mm wide so we have no option but to have it.
There was one installed in the house we bought and after a few years the hinges went twice, the spark for the top elements and the oven went and I got feed up replacing them. Finally purchased a new oven in good faith. - the same model as no choice also due to width. Now we are back in the same place - hinges gone, spark for oven needs replacing, oven seal useless....So up for hundreds of dollars in spares. Very reluctant to buy spares again as I feel will have to do the same again some time soon so considering redoing the kitchen just so as to get away from this oven and brand, stay away is my advice.
1 comment
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Don't buy one
Dismayed to see so many here echoing our experience. We have had so much repair work done (thank goodness for warranty) but the oven is still deeply unsatisfactory. Door shattered, seals replaced, two sets of knobs replaced, thermostat replaced, door rehung, recalibration done. All to no avail. The (new) door still doesn't close properly, the oven has NEVER reached or held its temperature. It tracks around 40C below what is on the dial, and takes more than 40min to heat. And yet my cupboards either side of the oven and their handles are too hot...Read more
to touch if you have cooked for more than an hour. No major complaints with the cooktop - although the rectangular element seems to cook unevenly. I stopped trying to cook family meals in it or do any important baking long ago. Kicking myself for building our kitchen around an 80cm gap for it - as this will seriously limit our options for a replacement, as I know we will surely need to do whenever we can afford it. The Good Guys were fantastic in the first part of our warranty, and I am so grateful that they advised me (strongly) to take out extended warranty when we purchased. I normally say 'No, thanks' - but it has proved essential.
1 comment
OfficialEmilia
Hi Bpdp, I'm sorry to hear you've had a negative experience with our product. Could you please contact our customer service team member Sarah during business hours on 02 9721 2755 or by e-mailing [email protected]. Thank you.
Similar opinion? Write a review on ieatwords.com.au!
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Simone E.Emilia
Hi Matt - could you please call our customer service team on 1300 307 917 for assistance with this? Alternatively, email your contact details to [email protected] and we will get in touch with you. Thank you