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Reviews

(0)
(2)
(2)
(3)
(13)
  • Build Quality
    2.0 (3)
  • Value for Money
    1.0 (3)
  • Ease of Use
    1.3 (3)
  • Cleaning & Maintenance
    1.0 (3)
  • Ink Cartridge Longevity
    2.3 (3)
  • Printing Speed
    1.7 (3)
  • Reliability
    1.0 (3)


Garbage. Zero stars

published

Quality is horrible. Prints are not legible. Constantly needs cleaning and nozzle check. Rarely, if ever, spits out a legible print. Complaints to Epson go unheeded. AVOID this overpriced printer!

Purchased in December 2021 for $350.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Functionality
Ink Cartridge Longevity
Printing Speed
Reliability
See all answers

Rod S.

Rod S.Murrumbidgee Region, NSW

Would give Zero stars if I could

published

Biggest piece of rubbish printer I have ever owned. Don't buy one.
Connectivity drop outs, prints fine one day and then not the next, paper jams when there is no paper jammed anywhere.
Not a user friendly scanner at all.
I'm going to a different brand now. Epson has lost my favour.



Purchased in April 2021 at Harvey Norman Physical Store for $400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Functionality
Ink Cartridge Longevity
Printing Speed
Reliability
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Don’t waste your money.

published

Absolute waste of money for such an expensive printer. I have had nothing but trouble with it!! One day it’ll print fine and then the next is just terrible. Absolutely appalling. Everyone should have a full refund or a replacement due to its actual inability to perform a simple task.

Purchased in October 2021 at Joyce Mayne for $1,200.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Functionality
Ink Cartridge Longevity
Printing Speed
Reliability
See all answers
Rosemary

RosemaryMelbourne

  • 2 reviews
  • 1 like

Very poor

published

When it prints monochrome results are acceptable, but colour mode is simply terrible. A cheap printer could produce much better results. Now, for no apparent reason, it has lost connectivity with my computer (wifi). Scanning is a pain and controls are very difficult to read and navigate. This product is not fit for purpose.

Date PurchasedJun 2016

Slow and very weak

published

I regret buying this printer and i suggest other to look for another one before buying this.
This printer take forever to print one page and it need maintenance every time you print few pages.
The quality of the print too weak too. So make sure this is the one you want it.

Date PurchasedNov 2017

Maz

MazPerth, WA

  • 5 reviews

Complete waste of money

published
Date PurchasedFeb 2016

Hyde

HydeNSW, 2196

Fugi Xerox DOCU Print CM115w

published

When the unit is printing, colour prints are of good quality. The double -sided printing function as absolutely useless as all of the left side prints need to be printed first before the printed output pages have to be turned over and refeed back into the printer.

As for the cost of the consumables for this laser model: Toner cartridges are seemly very expensive. I believe that this unit had the ability to produce quality output if double-sided printed output wasn't required.

Date PurchasedFeb 2018

Just don't buy it

published
Date PurchasedFeb 2017
Morry

MorryCentral Highlands and Goldfields, VIC

  • 2 reviews

can never connect

published

print quality is terrible, but the worst thing is trying to get it connected, it just loses connection then it won't connect again, scanning will make you wanna smash it, if you manage to get it connected it takes about 15 minutes to scan 1 page. i have tried using USB connection can't get that to work either

Date PurchasedJan 2017
Stoney

StoneyBrisbane

  • 7 reviews
  • 2 likes

Great office printer

published

Purchased this after researching ink tank based printers. After 6 months of use, tanks have been used about 1/3 for the colours, 1/2 for black. The printer is used every day in a small office, and it seems great.

The only problem is that it does not print double sided, which we would have liked.

Date PurchasedAug 2017

Glenn I

Glenn ISouth West, WA

  • 8 reviews
  • 6 likes

Good Printer

published

Was after for a cheap ink tank based printer and saw these in a Harvey Norman store, 2 years worth of ink seem to seal the deal, no more paying for expensive ink cartridges.

Didn't come with a usb cable but had a old one lying around and worked.

The only flaw I've found is the it prints out printed pages which are in reverse order which is pain but can live with it.

Date PurchasedMay 2017

Piece of rubbish - lines on cloour print and network drops and wont reconnect

published

print quality - ok with black but colour has lines and simply wont print without them
Network issues since day one. have logged support request and will feedback on support experience.
have tried everything regarding thew network issue and it simply goes to sleep and wont reconnect.

I can factory reset router and also the printer and then the whole cycle starts again.

Do not buy Epson

Date PurchasedApr 2017

Loses WiFi connection constantly. No USB cable.

published

The Epson ET-2550 constantly drops the WiFI connection. The router is 30 feet away in a direct line of site to the printer. It is next to the computer. No other WiFi connected devices have any problems with my router. There is no included USB cable. It is very difficult to reconnect - the provided software is useless. Literally had to reinstall everything twice.

Not worth the hassle.

Never buying an Epson product again.

Date PurchasedJul 2017

Lindsay5710

Lindsay5710Metropolitan Adelaide, SA

  • 11 reviews
  • 11 likes
  • Verified purchase

Forget it. Dont waste your hard-earned $

published
Date PurchasedJun 2017
Jenny

JennyHumpty Doo

  • Verified purchase

Don't recommend it.

published

I am disappointed in this printer. I brought it because I liked the idea of not having to buy ink cartridges all the time and thought that it would save money in the long run. The ink has lasted well but every now and then I get printing problems like one colour not printing or sections not being printed out. I have never had problems like that with the cheaper printers that I have had in the past. It's very frustrating not being able to rely on it to print properly when I need it. Needs a bit more refining to make it worthwhile buying.

Date PurchasedAug 2016
Steve D

Steve DBungendore

  • 3 reviews
  • 2 likes

EPSOM PRINTER FAILED AT END OF WARRANTY - EPSOM NOT INTERESTED

published
1 comment
Steve D
Steve D

Ajay

AjayBrisbane

I give this printer half a star. Epson zero stars

published

Not long after getting the printer it printed with lines and imperfections which would not clear up from alignment or cleaning. From trying to fix the issue, realigning and cleaning the head the ink pad is now full/needs replacing. Once the ink pad needs replacing the printer locks up and is unusable. Epson designed the printer so it's not user replaceable. Epson doesn't have their own service centre in Brisbane, and the third party repair is way out it out town. What a piece of crap product and company.

Date PurchasedJun 2015

Rosin-ET 2550.

published

Extemelhy bad printer. I purchased less than a year ago. Very poor quality printing. It dos not print in color nor black and white. The background printing is fuzzy yellow. A Big Scam! Please do not buy this printer it is a waste of money and does not provide the number of prints as it promised.

Date PurchasedAug 2016

Fixitwill

FixitwillAU

  • 6 reviews
  • 2 likes
  • Verified purchase

Great idea but I had nothing but trouble

published
Date PurchasedDec 2015

PXCPYC

PXCPYCBrisbane

  • 2 reviews
  • 3 likes

"Not real flash" UPDATE after 6 months use

published

The printer and scanner have worked well for 6 months now.
There have been no paper feed problems.
There have been a number of software updates that were painless.
Ink levels have only reduced by about 20%, so they should last about another 2 years - great.
My only negative comment is that printed pages are in reverse order and have to be manually reordered.
I am happy with my purchase.

Questions & Answers

rgrigg

rgriggasked

epson et-2550 wont power back up. Went into sleep mode I guess. Pressing and holding power button for 30 seconds does nothing. Tried different outlets to no avail. Is there way to reset somehow wothout printer on?

1 answer
Fixitwill
Fixitwill

I tried to find your problem on every website imaginable YouTube Google etc. and I cannot find anything that allows you to reset the printer if the screen is off. So I'll come at it from a technical point of view and hope that you know how to use a volt OHM meter, because the only thing I could think of is to test your power coming in from your wall to the printer. So make sure your multi tester is set to the appropriate voltage I'm over in the United States so I don't know what the voltages are in Australia, hang on the me check okay I just asked Google hound and it says that the voltage in Australia is 230 V plus or minus so you need to set your multi tester to AC voltage anything above 230 V this way you can test your voltage if you can check the outlet first with another appliance to make sure there's voltage at the outlet then plug in your cord that goes to the printer into the wall but not into the printer it has two little holes that you can put the test lead in each hole doesn't matter which lead goes where just put both of them in one in one whole and one in the other and see if you get a voltage reading if you do then the cord is good you can actually wiggle the cord a little bit to make sure there is no intermittent connection be very careful not to let the to the test leads touch with 230 V that's a hell of a flash if they do. Now that's one way to do it the other way is to simply check continuity which does not require the voltage to be on, and basically your testing one end of the cord to one of the holes at the other end and in one of the holes it should get a reading then test the other side of the line to the other whole and you should get a reading also this way you don't have to do it with voltage but you do kinda sorta have to know how to use a multimeter. If your cord is good and you're getting voltage to your printer then there's nothing else I can do because you have some kind of connection problem which can be simple or very difficult you really need to be a technician to go any farther I'm sorry that's all I can do for you I hope you have just a tripped circuit so you can get your printer going take care.


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