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LindaNew South Wales
Outstanding customer service and very quick response
Chris from Eric was so easy to deal with and I highly recommended. I had an issue with a repairer not wanting to go through insurance so they easily found a workaround so I could be compensated directly from the insurer. Thank you!
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Prompt and thorough service.
My interactions with staff online were excellent. They were very helpful and explained the process clearly. I lodged a claim and within 24 hrs it was resolved. Very impressed and will recommend to others.
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Eric I.Eric Insurance
Thanks for taking the time to share your claims experience with our Tyre & Rim Insurance. We're glad to hear our service met your expectations.
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Great service - Miguel
Miguel Hernandez was fantastic and help me to lodge claim and explain process. My claim was approve and resolve within a week.
This was my first claim but seems like made a right choice to get several insurance products for my AUDI by ERIC insurance company.
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Eric I.Eric Insurance
Hi Rajesh, Thank's for taking the time to review our Tyre and Wheel Insurance! We're happy to hear we were able to assist with repairs to your vehicle.
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DaveNorth-West & West coast, TAS
Excellent service
When I called I got excellent service from the start. Very helpful, I had no policy number with me, but the chap was able to correctly identify me through my rego no and from there all the details where completed. I just need to send photos of my cracked wheel. Photos sent late on Friday afternoon, claim approved by 9:00am Monday morning. Excellent service.
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Eric I.Eric Insurance
Hi Dave, Thanks for taking the time to share your claims experience. We're really pleased to hear we were able to help and meet your expectations!
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Easy claim process
I rang to enquire about whether an incident was covered and was able to lodge a claim within minutes. Daniel (customer service rep) was professional and friendly and explained the process. No fuss and easy to claim...
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Eric I.Eric Insurance
Hi Cam, Thanks for taking the time to share claims your positive experience with our Tyre & Rim Insurance. We're pleased to hear our service met your expectations.
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Eric I.Eric Insurance
Hi Linda, Thanks for taking the time to share your experience with our Warranty Claims Team! We're pleased to hear our team was able to assist.