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LividogGreater Melbourne (Metropolitan), VIC
- 4 reviews
Excellent
Frederick did a few adjustments and now my coffee maker is making espresso coffee. No charge. Great service!
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SteveGreater Melbourne (Metropolitan), VIC
Good, but pricey!
I took my 2 year old Expobar Office to Esspresso Fix for what I thought was a routine service. The $55 deposit to have it assessed was a surprise, but I can understand why they wanted to do this. When my machine came up in their repair queue, they sent their quote, which at $300 seemed high. So I checked with the store I purchased the machine from, who confirmed that it was high, but that it was difficult to tell what parts were needed etc etc. With $55 already sunk, I gave Espresso Fix the go-ahead and the machine was available for pick up wit...Read more
hin 24 hours. On picking the machine up, the excellent customer service guy explained fully what work had been done, re-assessed the cost and presented me with a bag of excellent coffee. So what started as a slightly apprehensive transaction was converted to a positive experience. Once you understand their system, this business know what they’re doing and deliver a quality servicing product. I would recommend them and use them again.Similar opinion? Write a review on ieatwords.com.au!
Avg PunterGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great service
My Bezzera Strega espresso machine needed a service and some parts replacement. Espresso Fix did the job is a timely and efficient manner. They were very helpful about some parts that needed replacement which saved me $$$. I will use them again for the next scheduled service very happy with service
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StephSurf Beach
- 16 reviews
- 8 likes
Gods of the Coffee World
This is a fantastic business - would recommend it to all. They really know their stuff and they are friendly and punctual. We travel 1.5hrs to drop off our machine - but it is worth it !!!
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Graet service
The staff very friendly & knowledgeable and has great coffee blends,There is a great service option available too, they take care of everything. Your one stop coffee shop.
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BenMelbourne
Great service and really good coffee.
I absolutely adore the services provided. The service team are incredibly quick in their responses when there are any issues, the coffee equipment is very easy to use and the beans always fresh, well maintained on a regular basis and allows for a simple fuss free service. I would recommend this company to anyone, which I already do.
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DPGreater Melbourne (Inner), VIC
- 9 reviews
Don't bother trying to get your iron fixed here.
Was sent here by Philips to have a steam station iron assessed for repairs. Was met with a very sarcastic 'an iron, the technicians luuuvvvv irons" immediately followed with the parts are really expensive and it is almost always no more expensive to buy a new one. I asked if I could get an indication then as to what I might be looking at and explained the problem and after some more messing around she went off and came back and just said no idea, it could be lots of things. I was left feeling that I didn't want to pay to have it assessed as it seemed they wouldn't really bother trying to fix it anyway. Really poor - Philips needs to do better.
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Neil F
- 2 reviews
- 1 like
Not Happy - Expensive Repairs and Poor Service
I took my Saeco coffee machine for repairs in October 2016 due to a water leak. I was told that a quote would be $55 (most other places don't charge for a quote) which will be deducted off the repair if I went ahead. I found this a bit of a trap as I am unlikely to take my machine elsewhere when I have already paid $55.
The machine was returned to me after about a week at a total cost of $170. About 6 months later the machine started leaking water again. I rang them and objected to having to pay $55 for a quote and was told that they would lo...Read more
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