Listing monitored by Euromaid

Reviews

1.0
1 review
5
(0)
4
(0)
3
(0)
2
(0)
1
(1)
  • Build Quality
    3.0 (1)
  • Value for Money
    2.0 (1)
  • Ease of Use
    3.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Noise Level
    5.0 (1)
Previous
Next

Quick to breakdown- very poor customer service under warranty

published

The washing machine stopped working and didn't drain cycle. Being under warranty and only 20 months old I got in touch with the repairers. Customer support has been very slow with emails and calls not returned. Repairers came by to fix it but were not able to. They had to order parts and this has taken too long. Its been over two months since breakdown and reporting to Euromaid. The washing machine has still not been repaired. I will not recommend Euromaid for these reasons; faulty products and poor customer service.



Purchased in May 2018 at Harvey Norman for $399.

Build Quality
3/5
Value for Money
2/5
Euromaid
Rachel A.EuromaidSend a private message

Hi Dinelka, We are sorry to hear about your experience, can you please send through your contact details for me to investigate and provide you with assistance as soon as possible

Dinelka
Dinelka

The job reference number through Glendimplex is 404632. My property manager Kelley Woods has been dealing with the repair. We have a very frustrated tenant who is upset about not being able to use the washing machine for over 2 months.

Euromaid
Rachel A.EuromaidSend a private message

Hi Dinelka, thank you for this information, I will investigate and contact via details we have in our system, we will get this sorted as soon as possible thank you



Similar opinion? Write a review on ieatwords.com.au!
See all Euromaid WMFL Range reviews

Questions & Answers

Sorry, there are no questions about Euromaid WMFL55 (5.5kg) but you can read 6 questions about Euromaid WMFL Range.

Get an answer from our members and Euromaid representatives

Euromaid WMFL55 (5.5kg)

Details

Compare all 4 Euromaid WMFL Range
CategoryFront Loading Washing Machines
Capacity5.5 kg
Household Size 1-2 people
FeaturesDoor/Lid Lock (Child-proof)
Energy Rating2 star(s)
Water Rating3.5 star(s)
Dimensions 840 x 600 x 480 mm
Max Spin Speed 1,200 rpm
Number of Wash Cycles15
Weight5.5 kg
Country of ManufactureChina
Manufacturer Warranty2 year(s)
Colour / FinishWhite
ManualDownload manual
Compare all 4 Euromaid WMFL Range
Visit official website
  • GTIN13: 6945396605436
  • MPN: WMFL55

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.