Reviewer Photos & Videos
SamGreater Melbourne (Metropolitan), VIC
efficient service
The job was professionally handled and completed.
Workers were friendly and attentive to our needs.
Workers arrived on time and explained what they were going to do and what results to expect.
1 comment
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MichelleGreater Melbourne (Metropolitan), VIC
- 2 reviews
OVEN CLEANING FANTASTIC
The oven was really in need of a good clean the gentleman was more than helpful, the oven looks like new I am so happy will defiantly use this service again, hopefully I get the same gentleman.
1 comment
Mike D.Fantastic Services
Dear Michelle,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
Excellent
Did a very thorough job and kindly even moved smaller things on the floor to clean under. The Carpets look and smell amazing and was done in only a few hours. Thank you.
1 comment
Mike D.Fantastic Services
Dear WMCF,
Thank you for sharing your feedback with us!... Read more
Your kind words really mean a lot to us and they are the power that motivates us to keep doing our best for our customers! We will be happy to hear from you again soon! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
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Rebecca VGreater Melbourne (Inner), VIC
Oven cleaning was great!
Had my oven and range hood professionally cleaned. Service was great and the job was done very well as the oven looked almost new, bonus was that it did not take very long. Would definitely recommend.
1 comment
Mike D.Fantastic Services
Dear Rebecca V,
Thank you for your kind feedback!... Read more
We are so happy to hear that you are satisfied with the results of the cleaning! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
You have to chase them 5 times
You book a service and then you keep chasing them where they are, where they are, where they are............
They (Fantastic services team) will not even inform you 1 hr ahead that they (Fantastic services team) will be delayed.
When you counter them (Fantastic services team) with this situation, they (Fantastic services team) will offer you some dollars but they (Fantastic services team) did not understand that it is not about dollars but it is about my time (which you(Fantastic services team) have wasted) and Service.
2 comments
Mike D.Fantastic Services
Dear Varun M.,
Thank you for discussing your service with our representatives and accepting our modest compensation for the troubles caused.... Read more
Please do not hesitate to contact us if there is anything else that we can do for you. Kind Regards, Fantastic ServicesOk.
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Heather JohnstoneGreater Melbourne (Metropolitan), VIC
- 2 reviews
New Team
New team who were very thorough & polite & friendly. I am very happy to have them continue the job for me fortnightly. They are both very eager to do the job in the correct manner,
1 comment
Mike D.Fantastic Services
Dear Heather Johnstone,
Thank you for providing us with your feedback!... Read more
Our team will be delighted to hear your kind words! Please let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
Clean clean & clean
The cleaner arrived early, so no waiting. The job done very well, explanations from him when required. Excellent job.
1 comment
Mike D.Fantastic Services
Dear Steve Barnes,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
GenGreater Melbourne (Outer), VIC
- 2 reviews
Awesome professional domestic clean
The Fantastic cleaner team attended on time and cleaned very efficiently, industriously and thoroughly. I hired them for a regular domestic clean. The shower was cleaned better than I have ever been able to. I was most impressed, and look forward to them coming again.
1 comment
Mike D.Fantastic Services
Dear Gen,
Thank you for providing us with your kind words!... Read more
Achieving such results is what we always aim at and seeing that we have done our best to leave you satisfied with the service is really what keeps us motivated! Let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
MohammedGreater Melbourne (Outer), VIC
- 3 reviews
They do a perfect job for us!
The fantastic cleaner team who are coming regularly to our house are punctual, honest, doing a good job of cleaning, we are very happy with them. Also, the receptionist are quite helpful and supportive.
1 comment
Mike D.Fantastic Services
Dear Mohammed,
Thank you for sharing your feedback with us!... Read more
We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
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DominiqueGreater Melbourne (Outer), VIC
Excellent service!
Punctual, fast, efficient and friendly service. Outside windows needed cleaning urgently. Job was done in under an hour. To be honest though for the work done I thought it was a little expensive.
1 comment
Mike D.Fantastic Services
Dear Dominique,
Thank you for providing us with your kind words!... Read more
Achieving such results is what we always aim at and seeing that we have done our best to leave you satisfied with the service is really what keeps us motivated! Let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
Moo
- 2 reviews
Hard working and professional!!
The two cleaners were brilliant! So quick and thoroughly professional, the kitchen, oven and range hood were spotless . Would recommend fantastic services without hesitation. They both arrived on time as well
1 comment
Mike D.Fantastic Services
Dear Moo,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
Read the fine print in your confirmation email!!! Make sure you add an hour on to your specified booking time.
I booked for a gardening service for 1100. At 1115 when the gardener had not arrived I checked the confirmation email and found that this company has ‘flexibility’ in adhering to the appointment time specified by the customer. Arrival time for the service can be up to 1 hour after the requested time. They say that this accounts for traffic and other unforeseen delays eg the previous job going over time. How ridiculous and inconvenient. I have never experienced this with other services. Why ask the customer for a booking time in the first instance? Some of us work and have diaries to maintain.
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Helpful and friendly
John was very helpful and friendly throughout the whole process. He called ahead and explained that he's running late which I didn't mind and called again to let me know when he was on his way. Did a good and quick job with the carpet cleaning.
1 comment
Mike D.Fantastic Services
Dear MCSH,
Thank you for providing us with your feedback!... Read more
Our team will be delighted to hear that they have been able to help! Please let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
JuhiGreater Melbourne (Metropolitan), VIC
Absolutely perfect cleaning !!
Highly recommend. Had got very dirty house from agent. Called up fantastic services. Mia helped me book my service and reassured me we’d move into an apartment that was like new !
The cleaners were even more Accomodating !!
1 comment
Mike D.Fantastic Services
Dear Juhi,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
HeinzMelbourne
- 14 reviews
Excellent result.
The person was on time
Ended up with a perfect oven clean
The oven looks like new
The person cared about the surrounding
Oven cleaning is definitely done well in Melbourne
I recommend the service
1 comment
Mike D.Fantastic Services
Dear Heinz,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
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syl_elsGreater Melbourne (Inner), VIC
Cleantastic!
Had my first oven & house cleaning service last week and I am hooked. The cleaner arrived on time and completed all the tasks on my wish list in the allocated time. My husband was also impressed and we are now looking at getting regular cleaning done. Thank you for a great job Raza
1 comment
Mike D.Fantastic Services
Dear syl_els,
Thank you for providing us with your feedback!... Read more
We appreciate the fact that you have taken some of your personal time to share it with us and we are glad that we have been able to make you another happy client of ours! Let us know if we can assist you with anything else! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
Furthest thing from 'Fantastic'
Fantastic just looks like a describing word to make your business look like something it is not. I had my oven cleaned on Tuesday and it was definitely WORSE than what it was before the cleaner came, the cleaner claiming that the problem was that some 'chemical residue' has been left over from the clean. I was assured that all was thoroughly cleaned and no chemicals were left in the oven. Upon using the oven I found white dot residue almost like powder all over my oven. Which means that my food that I cooked and ate from that oven is laced in c...Read more
hemicals. DISGUSTING, much like your cleaning service. I called customer service and was assured that my complaint will be dealt with asap and the supervisor will give me an answer. No reply/. Called up again and was advised that the complaint can't progress until the first customer service consultant comes into work in 4 HOURS to resolve the complaint. So in other words, received NO CUSTOMER SERVICE in my second call. Finally received a call back advising that (today being Thursday) no one can come and re clean the oven til AFTER the weekend... After 1 hour and a half I was given a second appointment 24 hours later. When asked what compensation I will receive? the answer was that I was getting it re cleaned, that was my compensation... RUDE! In the end, I have received $30 compensation out of a $289 clean... a clean that had to be done twice, take 5 hours out of my time to do over two separate days and a take-away food bill due to my oven not being safe to use.1 comment
Mike D.Fantastic Services
Dear Brittney,
We really appreciate the fact that you have taken the time to share your honest experience with us. We are sorry to hear that you were left down after your oven was cleaned at first. T... Read more
he technician took photos after the service and the white marks were not showing then. We truly apologize for this.Similar opinion? Write a review on ieatwords.com.au!
Helpful and efficient
Company was friendly reliable and efficient thank you. Price quoted for carpet cleaning remained accurate on the day. Staff were happy to assist both on the phone and in site.
1 comment
Mike D.Fantastic Services
Dear pip,
Thank you for your kind feedback!... Read more
We are so happy to hear that you are satisfied with the results of the carpet cleaning! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
KristyGreater Melbourne (Metropolitan), VIC
Fantastic Services
I could not be happier with the cleaning done by the team. They so friendly and helpful and really went they extra step to make the place look amazing. Worth every penny.
1 comment
Mike D.Fantastic Services
Dear Kristy,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
As ordered. Efficient.
Efficient. Effective. No hiccups. Could be cheaper but not bad considering the.size of our place. Recommend. Easy to book online. Was recommended by another company and didn't disappoint. Thank you.
1 comment
Mike D.Fantastic Services
Dear Meg,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! We look forward to servicing you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Mike D.Fantastic Services
Dear Sam,
Customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. ... Read more
So thank you for your kind words, and we look forward to hearing from you again. Kind Regards, Fantastic Services