4 questions from our users

Prado120
Prado120asked
60cm Single 7 Function Built-In OB60SC7CEX2 (Stainless Steel)

Hi Fisher and Paykel, can you tell me why my new OB60 oven take an hour to get to 200 deg and over and hour the fan runs to cool it down, this was not mentioned nor explained at time of purchase and I would not have purchased had it been. As this is clearly not energy efficient to do theses functions . Can you please advise what can be done to resolve this as it is not fit for purpose



2 answers
Karen
Karen

My oven is doing the same thing on the Pizza Bake function, I’m waiting for the Appliance Technician who came out to get back to me with an appropriate response on how to fix it.

Prado120
Prado120
Karen
Karenasked
60cm Single 7 Function Built-In OB60SC7CEX2 (Stainless Steel)

Does anyone who owns this oven use the Pizza Bake function? I'd like to know how long your oven takes to get to 200 degrees, mine is taking up to and over an hour.

3 answers
Prado120
Prado120

Hi I have had the same issue with this oven, takes forever to heat up and then the cool fan runs for an hour and a half .....terrible, would not have purchased if I knew this ...



Karen
Karen

If it’s still under warranty contact Fisher and Paykel and get someone out to look at it, this is a fault I believe as no oven should take this long to heat up unless there is something wrong.

Steven C.
Steven C.

Consumer law says you can take the oven back to the place of purchase and get a full refund under "not fit for purpose" before the warranty runs out.

Karen
Karenasked
60cm Single 7 Function Built-In OB60SC7CEX2 (Stainless Steel)

Still waiting FISHER AND PAYKEL REPRESENTIVES? I sent an Email via your website in regards to the above issues and no response yet. I should have read the reviews about your customer service on this website I would have saved $100s of dollars and purchased a better oven.

1 answer
daveph10
daveph10
Karen
Karenasked
60cm Single 7 Function Built-In OB60SC7CEX2 (Stainless Steel)

Why does this oven come with no Grill Rack and Grid? Why are ants able to get into this oven? It mustn’t seal properly, my Pavlova had ants eating it, from my understanding they shouldn’t be able to get in to it? No other oven I’ve owned has ever had ants being able to get inside.

1 answer
daveph10
daveph10
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Fisher & Paykel 60cm Single 7 Function Built-In OB60SC7CEX2 (Stainless Steel)

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