??!

4 questions from our users

Craig S.

Craig S.asked

ActiveSmart RF605QDUVX1 (Stainless Steel, Water & Ice)

Just purchased this fridge and have been waiting 9 hours for it to get cold inside (fridge and freezer), this can't be right?



No answers

Liz18

Liz18asked

Brand new fridge, arrived today, unpacked 8 hrs ago, switched on and still not cold ???!!!! not impressed

No answers

BDJ

BDJasked

The sealing mechanism between the top doors isn’t slotting into place smoothly. We have to push the left hand door to which it is attached with a bit of extra force and it makes an unhealthy clicking noise like the resistance level is far too high. My thinking is that it should just glide into place, or otherwise it will just break one day soon.

7 answers
DennyT
DennyT

I have the same problem and have to manually depress the mechanism to close the door but it only happens sparodically. I have had the fridge 4 days and haven't used it as sometimes I can't get the door to close at all. F&P came today and applied silicon to the mechanism and it seemed to be ok until I started to transfer items from my old fridge to new one. I don't know if the constant opening/closing is a problem but the mechanism jammed again. Have reported the problem again.

BDJ
BDJ

Thanks Denny T. Could I ask that you record the outcome of the next F&P visit. We are just waiting for some kitchen reno’s to be completed with new cabinetry/position for the fridge. I’d rather solve the problem then. We’ve been using the ‘digital’ method to guide the latch into its groove rather than forcing it..probably needed 30% of the time.



DennyT
DennyT

The retailer is replacing the fridge


Atos

Atosasked

ActiveSmart RF605QDUVX1 (Stainless Steel, Water & Ice)

Water accumulates under bottom container in upper right compartment. How to avoid this happening?

No answers

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