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36 questions from our users

Dezza

Dezzaasked

ActiveSmart 403L Bottom Freezer

Serial no CAF218261R E402B How old is this fridge ? On Trade Me,,, possibly going to buy ..Cheers



1 answer
Chris
Chris

My fridge is about 1 and a half years old.

zed

zedasked

ActiveSmart E402BLX4 (Stainless Steel, Left Door)

why isnt the fridge getting colder even though I put the temperature setting higher ?

2 answers
G man
G man

Zed,

I'm no fridge expert but it all depends on how long since you've adjusted the temperature? I do know the thermostat is not designed to be adjusted too often but if you are to adjust it's recommend only doing so every 24hrs.



Fisher & Paykel
Rudi K.Fisher & Paykel

If you wish to alter the temperature of either the fresh food compartment or freezer compartment, this can be easily done by using the control panel located at the back of the fresh food compartment.
The fresh food compartment light on the refrigerator diagram will be showing. The temperature indicator illustrated by a thermometer will show the temperature setting for this compartment as a series of lights.
■■ The temperature may be altered by pressing the ^ or v buttons. One press on either of these buttons will produce a dimmer light which indicates a small change in temperature.
■■ Pressing either button twice gives a brighter light and indicates a greater change in temperature.
■■ Fewer lights on the thermometer means a cooler temperature for the compartment selected.

Kapil

Kapilasked

ActiveSmart 403L Bottom Freezer

Serial no CKF232344R E402B How old is this fridge ? Thanks

1 answer
Fisher & Paykel
Rudi K.Fisher & Paykel

Serial number CKF232344 was manufactured 2nd October 2001

JOHN RUDDLE

JOHN RUDDLEasked

ActiveSmart E402BLE4 (White, Left Door)

How do the temp controls operate system operate?



1 answer
Fisher & Paykel
Rudi K.Fisher & Paykel

Please follow the below link to our website to download the User manual for model E402BLE4 - The temperature control instructions are on page 8
https://www.fisherpaykel.com/au/support/user-manuals/

Sue

Sueasked

ActiveSmart 403L Bottom Freezer

I bought this fridge at the weekend but it's started making the most terrible unacceptable noise. How can I stop it as in open living and can't hear the TV and even in the bedroom it's deafening? Please help

2 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.

If you would like to arrange a technician to attend to your refrigerator, warranty service call,, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.

Alternatively, you can search for service in your area by using our online locator at the following link:
http://www.fisherpaykel.com/au/support/service-appliances#request-a-service

If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.

Glenn
Glenn

Hi, I am just an ex-buyer of this brand but your first mistake was buying it as it was for me . I sent mine back and after a long time got a refund . I then done what every person should do, buy Australian- Electrolux, Kelvinator

Alberto40

Alberto40asked

ActiveSmart E402BLE (White, Left Door)

Hi

Can you please tell me year of manufacture of my fridge? Serial number is CF101029R.

Thanks

3 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

The serial number is invalid - the serial plate is located on the bottom kickstrip of the cabinet with the door open.

Alberto40
Alberto40

Sorry, the correct serial is CFF101029R, THANKS

fisher_man
fisher_man

2011

tiggy

tiggyasked

ActiveSmart 403L Bottom Freezer

hi i have lust purchased a model E402B fisher&paykel fridge-freezer serial no CHF149631R
please how old what year manufactured??

Ross W

1 answer
Fisher & Paykel
Rudi K.Fisher & Paykel

Serial number CHF149631 was manufactured 24th April 2001.

ray2222

ray2222asked

ActiveSmart 403L Bottom Freezer

hi model number is E402B, would like to know how many litres, how old and where it was made?

1 answer
Fisher & Paykel
Rudi K.Fisher & Paykel

Refrigerator Compartment: 280 litres
Freezer Compartment: 123 litres
Total: 403 litres
We cannot answer your other questions without your refrigerators unique serial number

Georgina

Georginaasked

ActiveSmart 403L Bottom Freezer

Hi, my fridge does not freeze or keep things cold, though it turns on and works. Air is still coming out though it's not cold or strong enough. I do not know what wrong with it.

2 answers
brian
brian

It sounds like the thermostat

brian
brian

You are probably going to have to get the technician that the shop you bought it from uses or you could try getting a quality trustworthy honest and reliable refrigerator repairs shop in the local area wherever you live

John

Johnasked

ActiveSmart 403L Bottom Freezer

I am thinking of bying a new fridge fisher&paykel model e402b series choice magnisene had 5 stars rating at the good guys with there blue simble on it rating choice magnisen, can any body tell before i purchase this fridge before i bye it?

2 answers
kosta
kosta

don't touch fisher & paykel in this range noisy as a train running through your home

John
John

I already purchase fisher&paylel model e402b and happy so far, i even taken a extra warranty with retailer and as far price is consernd it all good...........John.

andy.mann.351104

andy.mann.351104asked

ActiveSmart 403L Bottom Freezer

The fridge has been in storage for a few years, now it is beeping and fridge compartment icon inside is flashing.
Can you tell me what this means?

Andy

1 answer
alister
alister

Don't know sorry, never had this issue

liz

lizasked

ActiveSmart 403L Bottom Freezer

I have noted that a lot of people are saying that this fridge is noisy. Is this a high pitched noise or a mid level. My present fridge has a high pitched noise that drives me crazy and I don't want to make another expensive mistake.

3 answers
alister
alister

No, the noise I refer to is the motor noise which is certainly not high pitched. All fridges make motor noise, but I found my E402B is a bit noisier than other fridges I have owned.

Our fridge is a Fisher & Paykel 403L ActiveSmart Fridge - E402BL3. It is ABSOLUTELY QUIET. We are 100% happy.

liz
liz

Thanks for the feedback. I expect anything with a motor would make some noise I would be happy as long as it not a high pitched one.

Pina

Pinaasked

ActiveSmart E402BLXFD (Stainless Steel, Left Door)

could anyone tell me what the energy rating is for the Fisher & Paykel E402BLXFD fridge?

1 answer
mumtoone
mumtoone

3.5 stars 528 for energy consumption

terri butler

terri butlerasked

ActiveSmart 403L Bottom Freezer

I bought an Active Smart 19 years ago on new Zealand. It has freezer on top fridge in the middle and large crisper drawer on the bottom. Can you tell me the model this is please as I cannot find the model no on it anywhere and need to get new seals for it.

1 answer
Clive47
Clive47

Look for a sticker at the very bottom with the bottom door open. The door seal will press up against the sticker when the door is closed.

Cameron Naylor

Cameron Naylorasked

ActiveSmart 403L Bottom Freezer

What price for an F and P Active Smart E402B 403 litre gross volume in melbourne, australia?

1 answer
NotHappyDan57
NotHappyDan57

I think it would depend on where you go. Best to look around and compare prices. $1400-$1700 seems to be the current price range.

Shavana

Shavanaasked

ActiveSmart 403L Bottom Freezer

My fridge keeps beeping, the lights at the back keep going off or flickering??

3 answers
UK Rosie
UK Rosie

Ours is as well! I'm often up in the middle of the night, coming downstairs to press one of the buttons at the back of the fridge to get it quiet again. We have literally just pulled it out and taken the back off carefully. The fan seems to stop when the door is opened but the beeping has stopped for now.we will see how the light is in a few hours but the indicator has been flashing green on and off constantly for a couple of weeks now.

heybabe1371
heybabe1371

bought one 2nd hand, was okay for the first 6 weeks, but started doing the same thing... was something to do with the 'motherboard' of the machine... once this was replaced it returned to normal...

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