Please note: Fisher & Paykel ActiveSmart 519L Bottom Freezer Fridges are split in two series. This listing is for the E522 Series. For the RF522 Series, please click here.
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Fisher & Paykel ActiveSmart E522BLE (White, Left Door) Questions & Answers
1 question from our users
Fil sasked
My freezer has a pool of frozen water on the bottom. I've removed it 3 separate times now and checked nothing is leaking but it keeps reforming. What is causing this problem ?
3 answers
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your refrigerator, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
Did you find out the cause of this? My unit is doing exactly the same thing!
Where the water collects out the back was blocked with crud. I pulled it out and cleaned it and it was all fixed.
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