Read also:
olitech easy mate 3g review yard king 4-stroke line trimmer yard king self propelled lawn mower reviews rover ride on mower review homemaker pressure and slow cooker manual gleamous hot water system reviews aldi bauhn 50 inch tv review
Fisher & Paykel DD60DCW6
Melissa C.Greater Melbourne (Inner), VIC
F & P Pathetic uncaring service
We have an F&P double dish draw. It has been pretty reliable so far. The top draw started to have an error message mid wash - U6. The bottom draw worked perfectly. It took 2 weeks to get a service appointment after being cut off on the phone twice. They came this morning and replaced a water valve but confirmed the bottom draw was in perfect working order. $180 later, valve replaced and told all good. Load the dish draw tonight after dinner and go to turn on. No power to either draw. I think the service tech must have turned off at the power p...Read more
oint. No it is on. We connect to another power source. Still no power. I call F and P after hours number. Eventually a vey unhelpful and non caring Leah tells me the earliest appointment to attend is Monday next week. We have Christmas at our home this weekend and cannot be without a dishwasher. Surely we would be a priority as it was working before they attended. I was put on hold abruptly for 12 minutes, and then had another staff member say that there would be no refund and I had to have a booking for the new problem. They would try for tomorrow but no guarantee. I now have to take a second day off work, have no dishwasher at all for the Christmas party, and if I am lucky I might not have to pay for them to fix their own mistake. Shame shame shame on you F&P. And a little empathy and customer service training would not go astray. Also I do expect a refund for your technician mistake that has cost me. Very unhappy.Purchased for $1,400.00.
Similar opinion? Write a review on ieatwords.com.au!
Diane OPerth, WA
Fisher & Paykel Double Drawer Dishwasher handy but disappointing.
I thought we were buying top of the range, but we had several call out over 5 years, one of which we thought should have been under warranty. Seals kept going wrong and generally there seemed to be lots of things that could go wrong. I have written to Fisher & Paykel twice but have not received a reply. Quite disappointing. We finally decided not to make a final repair, and bought a Miele instead.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sharran F.asked
The control panel on our top draw has stopped working, we think we need to replace that part! Anyone else had this problem & where did u order your parts from?
No answers
Archieasked
The fast wash cycle has changed from 35 minutes in our 4 month old double D/W to 46 minutes why?
Cheers Warren
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.1 May 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 May 2022
Listing monitored by Fisher & Paykel representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.