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147 questions from our users

Cohen W

Cohen Wasked

QuickSmart MW513 (5.5kg)

Machine not spinning but will go throw cycles and drain what is the problem?



No answers
Deirdre

Deirdreasked

QuickSmart Top Loader

Do you know of the MW613 model (6.5kg) and is it still being made? How old is this model please?

No answers
Abssrtte

Abssrtteasked

QuickSmart Top Loader

Machine switches off on its own after lid is locked for about two seconds just before spinning. Does anyone know how to resolve this issue? Many thanks in advance!

No answers
Trevor Woolley

Trevor Woolleyasked

QuickSmart MW511 (5.5kg)

Can you still get a new agitator for the older MW511 as all three fins have now broken off.



1 answer
fisher_man
fisher_man

The same agitator is used in all top loaders.
Can be ordered directly online and have it delivered.
(undo wingnut in centre, lift off old, fit new and tighten.)

Grace T

Grace Tasked

QuickSmart MW511 (5.5kg)

Bottom Heat setting (Cold), water level, spin setting and start buttons do not work. If I want to change these upwards they worK. MW511 Any ideas?

No answers
Carlos B

Carlos Basked

QuickSmart MW512 (5.5kg)

How do you fix it when it’s not draining?

No answers
lee 101

lee 101asked

QuickSmart Top Loader

Will it harm machine if you choose warm wash when you only have cold connected?
the machine will not turn on anymore, and I am being blamed.
we did have a lot of rain and humidity.
Model MW059AU

3 answers
Pktick
Pktick

I have no idea. I’m just a person and I’ve never used anything but cold wash. But I think potentially it could

fisher_man
fisher_man

it will not harm the machine!
might want to put a plug in the hot valve to prevent leakage onto floor.
pm me

lee 101
lee 101

Thank you Fisher_man pretty much as I suspected. The washers default setting is warm and A couple of times I forgot to change it to cold.
I think the default setting can be set to cold.
Thanks again

Katie

Katieasked

QuickSmart MW513 (5.5kg)

Hi, I have just purchased this model and I am trying to pre set the wash options, when I follow instructions from manual it won't allow me to change the water from warm to cold. It will however let me change it on start up but not when trying to change the pre set (manual says this is a pre set change option ), has anyone changed preset options ?? thanks

No answers
RussW

RussWasked

QuickSmart MW511 (5.5kg)

I ran a load and the machine filled as usual then when I checked later the machine is full of cold water but no power lights come on.

No answers
Mel

Melasked

QuickSmart MW512 (5.5kg)

My machine will only spin with a small load of washing, anymore and it just stops before draining and beeps. Any ideas?

No answers
Jaejay

Jaejayasked

QuickSmart MW513 (5.5kg)

Please help my machines working and spinning but the waters not draining and I don't no what to do? Some waters coming out but not all of it the water drained when I open it but the clothes are still wet soaking and you can hear the water in the machine

No answers
Enr

Enrasked

QuickSmart MW512 (5.5kg)

Hi
My mw512 would not wash, the motor just jerks half a revolution both ways. Does spin in spin cycle. Please advise.

1 answer
george
george

This is my second wm.No problem with F and P.

Rob Forster

Rob Forsterasked

QuickSmart MW513 (5.5kg)

How many litres of water does it take to fill for Low, Medium, and High loads? I want to work out how much bleach to use, and I need the exact number of litres. The only information available is "one cycle" (doesn't say what size) uses 77L. I'm assuming this is a high cycle with all the rinses.

1 answer
fisher_man
fisher_man

Depend on what clothes sre in the machine, and slight variations in the pressure sensor etc.
Put clothes in, start machine, when it stops filling, put drain hose in container and select spin cycle, count number of buckets you empty.
easy.

Tom N

Tom Nasked

QuickSmart MW512 (5.5kg)

MW512 is trickling water (both hot and cold) so it pauses by itself each a couple of minutes and I have to keep pushing Start so it can continue the cycle. Help please?

1 answer
fisher_man
fisher_man

The machine has a (sensor?) fault and auto stops.
Could be the RPS on the motor.
May be the controller itself.
This is one for the F&P technician to repair.

Julian W

Julian Wasked

QuickSmart MW512 (5.5kg)

I got the electronics wet when i was cleaning the back of my mw512. I then, foolishly, turned the power back on before it was totally dry. The startup light began briefly and then cut out and now i cannot get amy power to the machine.

Any way that i can fix this myself or cheaply?

2 answers
DrBob737
DrBob737

Two options:
1. Spray _WD40 on control board allow twenty minutes wipe excess. Try machine ... If no change
2. Pull out control panel photo all connections IB situ then removed. Go to F,&P repair centre replace whole control board. $ unsure probably between $130-$250.

Look at options. If you get tech $120 visit plus parts +20% margin and labor, = $395+ or buy new machine on special below $600. Sorry if this bad news.

fisher_man
fisher_man

Depends on whether display/ selector or main pcb got wet.

Gregg Thorn

Gregg Thornasked

QuickSmart MW512 (5.5kg)

Machine: MW512AU model (5.5Kg I think/guess).

Problem: Washes okay, but stops in the spin/drain mode - when left and restarted at same mode it will go for a while, full pressure of water drains out for a little while then it stops again - AND there is a slight ‘burning’ smell after a while (and when it stops). From reading some the answers here I get the idea it could - could - be the pump and I may need to get a replacement, OR am wondering if it could also be just muck somewhere???? At the moment we’ve been able to empty most of the water out in a series of spin/drain mode executions - :) - and am thinking of unscrewing there pump, but watexc to check with others first :)

2 answers
DrBob737
DrBob737

If you have a burning smell, I would suggest it's the pump but the question is, is the partially blocked? I would run a small wash cycle with CRC and see if it clears. DrBob737

fisher_man
fisher_man

Replace the drain pump, it has shorted turns and trips internally.

Bonnie T

Bonnie Tasked

QuickSmart MW513 (5.5kg)

Quicksmart MW513 top loader. Just replaced the computer. When I press start to begin cycle the Short Wash and Spin lights come on and beeps continuously. Any ideas on how to fix???

1 answer
fisher_man
fisher_man

It wants to know what bowl size you have.
One computer can fit many sized machines.
You should have received instructions on how to set bowl size.

Robert F

Robert Fasked

QuickSmart MW511 (5.5kg)

where is the lint catcher? thanks

2 answers
Pearl
Pearl

The lint catcher is located under the agitater remove the fabric softener you will find a tap at the bottom of the agitater remover that and you will find the lint in the bottom it is a very easy process and easy to clean .

fisher_man
fisher_man

The lint catcher is the whole of the outside of the inner bowl.
During washing, the water travels down through the agitator and comes back in through the outside of the inner bowl.
those holes have sharp edges on the outside (they will cut your hands) and that traps the lint.
When it spins, the lint is dislodged and gets washed down the drain.

PaulBruty

PaulBrutyasked

QuickSmart MW512 (5.5kg)

Machine pumps water out but does not spin to remove more water. Any ideas?

2 answers
Deb
Deb

Ive not had this problem.

PaulBruty
PaulBruty

Turned out to be the pump operating intermittently as the pump got hot them shut down until it cooled!!!

Regards, Paul

Wilfred

Wilfredasked

QuickSmart MW512 (5.5kg)

Is there a supplier of washing machine parts Fisher and Paykel in NSW Australia?

1 answer
Prudence P.
Prudence P.

Sorry I can't help you with this. Suggest that you try "Google"

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