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Reviews

4.0

33 reviews
5
(15)
4
(10)
3
(3)
2
(2)
1
(3)
  • Build Quality
    4.7 (6)
  • Value for Money
    4.4 (7)
  • Ease of Use
    4.7 (7)
  • Cleaning & Maintenance
    4.3 (7)
  • Noise Level
    4.1 (7)
  • Internal Layout
    4.5 (6)
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Topcatz1

Topcatz1Sydney, NSW

  • 8 reviews
  • 8 likes

Functional Quiet Refridgerator

published
Date PurchasedOct 2017
Mae

MaeMelbourne

  • 4 reviews
  • 4 likes

Love it!

published

Its a great size, spacious and great for an organised fridge. However, the freezer is like a treasure chest, making it pretty hard to look for things. There is also no egg holder which annoys the crap outta me and the ice tray thing is a bane of my existence. The fridge maintains a good even temperature and the fast freeze function for the freezer actually works amazingly well.

Date PurchasedSep 2017
Dave

DaveCoolah

Terrible warranty service

published

Beware of the closing mechanism. From day one the doors didn't close properly, they bounced back if you didn't swing them really hard. Although F & P admitted that they were faulty, and it qualified as a warranty issue, they wouldn't repair or replace the fridge as we lived an hour out of town and it was too far for a serviceman to visit. Not happy, as we paid $500 extra thinking it was a better brand than the Korean fringes. But other than that it keeps thing cold. A bit annoying that you need to open both doors to open the vegetable door. Defeats the purpose of French doors. Wouldn't buy a F&P again.

Date PurchasedApr 2017
French Door Fridges / Refrigerators

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Loudest Fridge EVER!

published
Date PurchasedJun 2017
Giles

GilesMelbourne

  • 3 reviews
  • 1 like

Finally a quiet fridge

published
Date PurchasedJun 2017
MBark

MBarkSydney

Good looking well designed fridge

published

Very good fridge. It is sturdy and seems resilient in spite of many openings and closes. It is very quiet and maintains an even temperature in all compartments. The only issue so far is the bottle chill light flashing and beeping for no apparent reason. We haven't used the bottle chill feature and yet it still flashes every few days or so. It is very easy to clean.

Date PurchasedOct 2016
Mags

Mags

  • 6 reviews
  • 2 likes

My wonderful Fridge

published

My new fridge freezer is wonderful and I love it. The size is great and all the compartments work very well. The freezer is great. the dairy compartment works very well and the butter comes out spreadable every time.The outlay is wonderful with the correct amount of space for everything. I love the vegetable crisper as it keeps my Fruit and vegetable so fresh and tasty. All in all a wonderful buy.

Date PurchasedNov 2016
Janet Perry

Janet PerryBairnsdale

  • 2 reviews
  • 1 like

Very happy

published

Only bought the fridge this month and so far its working very well. No more frozen eggs and lettuce. Very quiet and looks good. We had limited depth and height in our fridge space and this model although wider was not as deep and high as other brands. Fitted into the space with no issues.

Date PurchasedFeb 2017
laz

lazAU

we like the look of the fridge

published

BUT, the doors dont close easily .We have had them out to fix it and we have been told this is normal .We have to push the doors hard for them to close, Never had a fridge like it before .If you had kids the door would be open all the time as they would have to slam it .We fine the doors are always open when we are busy or have people over, ITS A BIG DRAG we wouldnt of bought it if we had known this first

Date PurchasedNov 2016
French Door Fridges / Refrigerators

Find out how Fisher & Paykel ActiveSmart RF522ADX5 (Stainless Steel) compares to other French Door Fridges / Refrigerators

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Big AL

Big ALmelbourne

  • 2 reviews
  • 1 like

Great high quality fridge

published

Just received the fridge today and I am very very impressed with the quality and build, the doors and steel feel very high quality and has a nice solid thud when you close the door (similar to a well built german vehicle), shelves are very sturdy which was important as my Westinghouse fridge shelving had started to disintegrate after 8 years. The only thing this fridge lacks is an egg tray and also a nice wine rack instead of some plastic bottle moulds.

Date PurchasedFeb 2017
Peter P

Peter P

  • 2 reviews

Excellent Fridge!!!

published

This fridge is the best fridge I have ever purchased. It is very quiet and looks great. The french doors are great because they allow for a larger fridge with full width shelves within restricted spaces. The fridge and freezer compartments are well laid out. Great product at a very reasonable price!!!

Date PurchasedJan 2017
Kat

Kat

  • 3 reviews
  • 5 likes

Do not buy this fridge!

published
Date PurchasedDec 2016
Eddieman

EddiemanSydney

  • 3 reviews
  • 10 likes

Poor quality control

published
Date PurchasedDec 2016
1 comment
Eddieman
Eddieman
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See all Fisher & Paykel ActiveSmart 519L French Door (RF522 Series) reviews

Questions & Answers

Joey L.

Joey L.asked

ActiveSmart RF522ADX5 (Stainless Steel)

I have just got this fridge yesterday, its a good looking fridge, fit perfectly to my kitchen. My concern is the gliding noises when every time pulling out the freezer door. Has anyone had same problem?

7 answers
Grandad
Grandad

Ours sounds the same. It's probably the roller bearings. The freezer specification says 159 litres. That's a lot of possible weight. So they probably had to use heavy roller bearings to carry the weight and survive being open and shut so many time in its lifetime. Maybe they made it loud so you know when someone is after the icecream also, lol.

Joey L.
Joey L.

Exactly, probably just for the purpose of saving ice creams ;)

Madge R.
Madge R.

Ours is having the same issue. Had the service guy out the day after we bought it. He has ordered new set of rails in the hope it will fix the problem. My issue is none of the display models we looked at (in multiple stores) had this issue, they were all quiet.

Alana

Alanaasked

ActiveSmart RF522ADX5 (Stainless Steel)

Where is the egg holder???

3 answers
Grandad
Grandad

The eggs have to stay in the egg carton or some dish not included in purchase.

fisher_man
fisher_man

not supplied, too many customers complaining about dropping eggs.

Joey L.
Joey L.

There is no egg tray for this fridge

PeteL

PeteLasked

ActiveSmart RF522ADX5 (Stainless Steel)

We have just had the fridge delivered however the freezer drawer seems very difficult to open and close and makes a loud metal grating sound like it is off it's bearings, but can't see any actual problem.
Also the left door has an exposed spring on the movable flap that make a lot of noise and looks ready to pop off.
I am wondering if these are abnormalities?

2 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

it is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.

If you would like to arrange a technician to attend to your refrigerator, warranty service call, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.

Alternatively, you can search for service in your area by using our online locator at the following link:
http://www.fisherpaykel.com/au/support/service-appliances#request-a-service

If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.

Margaret
Margaret

No problems with drawer on ours...slides well....think u have a problem there. I have had the spring replaced...and yes it does protrude.
I have today just had the second door hinge hook replaced. They tell me new ones are different type of plastic and dont break.
Just hope that is all that is going to happen. Have had all rubbers replaced as well.
Good luck with your fridge. I really like it, just sick of hassles. F and P will be hearing from me if there are any other problems.

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