Best washing machine that I have ever owned, customer sevice is great, you dont have to use much detergent in fact less is best, water saving is great, washing time, water levels, spinning time, hot or cold, you have many options to choose from this machine is easy to use and washing is done in less then 30mins thats what I like about it .
Washing time, saving water, lots of wash options

Have only had service call for 2 issues in the 7 years I have had this machine.I wash several loads each day.
Choice of options.

We have had this machine for just over 4 years, the majority of the time only doing 4 loads a week. In the first 6mths part of the water pump files and had to be repaced. After 18mths this part had to be replaced again($140 for the part - it was a wedding gift so extended warranty wasnt purchased). Last year the clip that holds the tub centered broke and yesterday the machine has given up and died. For a machine that is 8kgs and not over used, in the price bracket that it is in, i would expect it to last longer.
saves on water
doesn't last, many issues with the machine

I actually have the earlier model IW711E. This has served us well. Had this washer for over 9 years and it is only now starting to make noises.
Reliable. Hand wash feature is awesome.

This machine was the replacement provided by F & P after 2 years of complaints about the Aquasmart. The programming allows manual control that the previous machine did not. I still run the traditional wash cycle to ensure the lint does not settle on the clothes - which seems to happen on the eco cycle. A bit noisy during the spin cycle, has always been like this, so assume it is not a fault.
Easy to program, most washing completed in half an hour. Spins well.
Have to use the traditional cycle and manually increase water level to ensure there is no residue left on the clothes - so obviously not saving any water. I always dissolve the detergent before adding to machine.

Control boards have also blown and are expensive to replace. The overall wash performance is a disgrace. Would not touch another F & P washer again.
IW812 simple to use and easy to change any to any specific wash cycles. Large capacity and easy to load. Terrific spin drying results.
It does not wash. This machine does not have lint filters of any kind. It relies on some mystical mix of detergent/s flushing it away in the wash/rinse cycle. Believe me, I have tried all brands and all types of detergent, It does not wash. You always have lint/grey marks all over your wash and often have to rewash. It is a disaster when you have a family all in the hospitality trade - all wearing Black.

Unfortunately I had to use the after sales service a LOT!. My machine has just turned 7 and has broken down for the 4th time. First two times was the electrical board. Now the motor. It's going to the tip now. Over it.

With sophisticated electronics comes expensive repairs. Not built to last, but then not much is these days.
Easy to use, lots of settings to choose from. Fisher and Paykel after sales service was very good.
Broken down 4 times now, Year 3, 4, 5 and 7. The lint has been a big issue. Wasn't sure what was going on until I read the other reviews.

i will never buy another fisher and paykel again in fact i had to buy a new machine so a brought a simpson at half the price and it wonderful
my fisher and paykel washing machine was a good machine when it was working
What i dislike about it keeps breaking down and cost to much to repair 4 times the computer part has gone

Would not buy another. Was it just my machine?? Was it just this model?? I will definitely go back to a metal lid.
Quiet. Beeping until the problem is fixed. Washed cleanly
I need another lid - 4th one! So am looking around for another washer with a METAL lid. Rang F and P and they told me I should not use Preen as this cracks the lid!! I told them that I'd used Washing machines for 40 years and I had never had this problem before. However they did replace free of charge 3 lid. Will not replace the 4th - fair enough - really the whole machine needs replacing.

The Service on the Fisher & Paykel was fantastic but at the end of the day they just could not fix the problem. I dreaded doing the dark load due to the lint over all of the items. Clothing coming out dirtier than it was going in. F&P even provided a lint filter that does not come with the machine. It has been very disappointing and I will think long and hard about the next machine I purchase.
Large Capacity. You can wash many items in the load. Fisher Paykel service was terrific and very understanding.
Lint, Lint and More Lint even with Lint filter the Company supplied. Dreadful on Dark clothes. Every dark wash came out with grey lint over EVERYTHING!

Has a central control board which we replaced after 3 years ( replacement board was an upgraded one interestingly) - electrical connectors tend to vibrate out causing all sorts of errors. Previous washing machines Whirlpool ( not recommended ) and Bosch. If you want the best buy something else ( German ). You will probably pay the same over the years after the repairman has been a few times.
F&P telephone spare parts line - they post it out quick :-)
it's a F&P (average quality build and reliability)

Best value washing machine under $1000, New model I hear is now 4 star, Thats even better. Ease of use its a Kiss washer= Keep it simple stupid
Everything, I read other reviews of people, They are so incorrect, A machine like this is one of the best I have ever used, 8kg large capacity,Easy to use, My model uses 104ltrs of water but I live alone So a single man on his own this is perfect
I like everything about it

Nice machine, but the plastic switch that controls inward to outward water flow is cheap, is very likely to break (the service tech confirmed it is a major flaw) and we are on our 3rd already, at over $100 including labour each time (for a $5 part) I wont pay for it again. Shame, because otherwise it has been great touch wood.
Easy to use, washes clothes well
Plastic inlet/outlet valve