This washing machine is fantastic at washing clothes, I bought this to replace an LG machine that was not that old but was just terrible at cleaning clothes. Only a couple of suggestions for improvement - it really needs a lint filter you can clean out yourself after each wash. We have cats and the system this machine uses is just not quite good enough to get all of this out of the wash. Secondly, the bowl cleaning cycle uses hot water only so fogs up the control panel - I have already had it fail once but had it replaced without a fuss by Fisher & Paykel. Good service so can't complain. Apart from these things, this is a great machine and I love it!

Coming from a Front Loader back to a Top Loader

Cleans and rinses brilliantly
I have found my whites are whiter
Very quiet operation

Best features are the length of cycles, the amount of different options and the ability to wash in only cold water without alarming

Great for towels, sheets etc and those large loads which means less loads

So unhappy with expensive machine it leaves scum marks on the clothes uses a ton of water I do the bowl wash thing they say to do takes 3 hours plus all the hot water and then you have to physically clean it out other wise the scam does not leave the machine so disappointed

It's okay but the options are so awkward to adjust so quite often people will just get confused and press power and start meaning that they will often get a cold wash with an Auto Sensing water level when they might not want it so stupid. Its alright if you want to always use an auto water level.

Have had this washing machine for a few years. The stand out feature is its quietness and also a range of cool modes such as Eco power mode and duvet mode. It also senses the amount of water and the type of fabric so quite handy. No problems so far. Clothes come out clean however there may be some residue left on it depending on how dirty your clothes are. There is also the option to rinse the machine on its own but I found that to be a waste of water and energy as it doesn't do much.

Washes clothes well with no lint left on clothes. Spin cycle is very good, clothes come out nearly dry. Doesn't tangle or rip clothes. Quick and efficient, I have a family of 4, and wash most days and I find the 8kg is just right. I have used this machine since the start of January 2016. The only bad thing I found was the auto water fill does not fill the right amount in the tub, so I manually use med or high water level depending on the amount of clothes to be washed and this solves the problem without a hassle. I would recommend this machine.

went to use the machine the first time, dial would only go to regular. Other options wouldn't work properly either.
Technician came and ordered part. He returned to fix the machine three weeks later. Machine worked for a day. Again dial wouldn't work. Technician returned. Needs a tech expert to come and put another part in. That was two weeks ago have not been able to get a date for the repair and we are without a working washing machine.

I have owned this washer for just on 3 years it has been faultless. I was just reading some of the reviews on it and am surprised at some of the negativity. I wash large loads daily and sometimes multiple loads, to date no issues, in fact friends have used my machine and gone and purchased their own straight away. to my knowledge they haven't had issues either. Great machine would buy again along with any other Fisher & Paykel products.

I purchased this machine 8/2/13 on the 14/7/14 I had a technician come an replace the electronic device after having numerous problems now it is Not working again an warranty has expired... This machine is a lemon to say the least.. Im very angry! I only wash every fourth day as i am a family of 3 only. Technician is coming again at a cost of $135.00 to just look at it! This is a joke... Do not buy!

Purchased my F&P in 2012 from Good Guys who guaranteed me that it was a top quality machine, what a waste of money! The agitator wings snapped within 4 months so it got replaced under warranty, yet again within 12 months the crappy plastic agitator broke, clothes are being streaked with lint and soap scum, I hate the bloody thing.

Update 2016 - the electronic panel has now gone!

i got a good run out of it. Only one breakdown, that wasnt too expensive to fix. Its now coming back with error code 130 and 136. Decided to go back to a front loader as they wash better. The washing powder goes straight into the machine with all the dirt on your clothes. No wonder it comes out with grey streaks
Got clothes very dry
had to soak clothes in laundry tub before putting into washing machine

We had to replace our old, reliable but dying, top loading F & P machine and seriously didn't want to.We spent a fair bit of time reading reviews on washing machines before purchasing - a disheartening process. After considering front loaders with their long cycles and the non agitator top loading options (the ones we saw were poorly reviewed), we opted for this Fabric Smart machine. We are only 2 weeks into it, but It has run perfectly, is easy to use and we wash a load almost daily. In our view, the more features any machine has, the more potential problems there are. We only need the basic cycles and this machine suits us well. In addition, there has been no lint or smudges left on clothes. We are very happy with our decision.