538 questions from our users
Danielle C.asked
Hi I have a Fisher and Paykel washsmart 8kg machine now when I try to turn it on the key lock button lights up but it won't turn on so I have to unplug it to get it to go. I tried holding the power button for 3/5 seconds to unlock the key lock but that didn't work either so what am I to do???
No answers
e wattersasked
my fisher and paykel 8kg was mashine will fill to desired level,, agitates a couple of times then begins to drain water and refill for the spin cycle
No answers
Samasked
Hi my machine will not dump the water an go to a rinse cycle or spin any help please thank you
No answers
Serena Parrasked
My machine just clunks
Wont spin or lid lock
Thank you
No answers
Ottoasked
The power is on, all lights on but when i press start its on and off. Any idea why its not on please?
No answers
Namasked
When my machine is filling the jets of water on the left side come out (almost) horizontally and this causes water to splash over the top of the bowl. Generally the filling process is very messy and a big disappointment for a brand new machine. It looks to me that the water should be going straight down - not (almost) sideways. Is this the normal way for this machine to fill?
No answers
Susan Cassidyasked
What is the temperature range of my top loader washing machine. Its a washsmart 8.5kg
No answers
Peter M.asked
I would like to remove drain outlet hose from the machine to replace with a longer one. Seems a little complicated Peter
1 answer
We have connected a hose which we bought from Bunnings onto the washing machine hose so we can water our plants, why waste any water. The hose addition is about 10 mts long, works great no problems with our washing machine, plants love it, machine is 6 yrs old.
Sandyasked
How to use spin only cycle
No answers
Angieasked
Anyone had issues with machine turning off and then won't turn back on ???
Jennifer B.asked
Washsmart fisher and paylel WA80T65GW1 always out of balance has happen since the day I bought it, twos years on and its not usable because it wont be rebalance with distribution of clothes.
I opened it up and the balance rods are looking fine but there is no rubber bands... did this model no have the bands (92133)
No answers
Mimaasked
2 of the 3 agitators in mys F&P Washmart have broken away? Is this a problem with this machine?
DO F&P replace?
1 answer
It happened to mine so I guess it's pretty common, but I couldn't be bothered changing it. Still gets the clothes washed.
Pppasked
My machine fills fine and starts to agitate, but with 52 mins left in the cycle (of a 56 min normal wash) it beeps and says NO TAP. The only thing I can do is to stop the machine and do a spin cycle to get all the water out.
So it fills and empties fine... why NO TAP when it should be agitating?
5 answers
Hoses connect the right way around?
Hot tap turned on?
Hoses were connected 3 years ago and haven’t changed. No kinks, no blockages, no leaking, waste hose is not blocked in any way. The machine fills perfectly fine. It’s after the machine is full that it says NO TAP
Check that the taps have been turned on.
Check that the inlet hose filters are not blocked.
Check that the inlet hoses are not kinked or squashed.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause the water to siphon out of the machine refer to Installation Instructions.
The flow rate of the supply water may be too low.
Diane F.asked
Does anyone fine their washsmart just does not use enough water?my son has one and I have bought their sheets home as they are getting discolored and I cannot believe how dirty the water is in my old but a goody fisher and paykel machine with an old fashioned agitator have had to pump out water and redo a complete wash cycle again
2 answers
Don’t know if you are already doing this but I had the same problem then realised I was always washing on the high efficiency setting which gives less water. If your washing on the regular cycle when you turn the machine button on the little light is highlighted about the high efficiency button if you press it it turns of so it’s just regular wash, so you then press start and off you go.hope this helps
Good answer Ros
Anniasked
Why does my washer start filling with water then cuts off the cold water, while the hot comes through at a trickle? After a few seconds the water comes back on. It does this till it's filled. Very frustrating as it's takes forever to get going! This washer is three months old and a replacement for the first one which would not fill at all.
2 answers
Hot tap not working or hot valve not opening fully.
Both taps work fine, just not with this washing machine. My old Fisher and Paykel was 16 years old when it died and it's replacement is a big disappointment. Valves have been changed with the same issue.
Thanks for your reply!
Jean Hirningasked
I have a Fisher & Paykel Top Loader (Intuitive Eco). Although I have gone through the options for selecting a cold water wash the machine will only fill with hot water. Both hot and cold water taps are turned on. Are you able to assist?
No answers
e.roseasked
Hello, I have a Fisher and Paykel Washsmart 8.5kg washer. Every wash continues to produce error 'too full'. Have attempted only washing a single item of clothing with the error still occurring. Any hints, tips or resolutions will be greatly appreciated.
No answers
GRAasked
Hi Guys,
My Washing Machine wont turn on.
I have checked the power, no problem there.
Thought it may be a fuse?
Thanks
2 answers
The only fuses are on the motor controller(a.k.a logic board/motherboard/same thing) which aren't field serviceable. Something would of caused a no power condition in the first place. The motor controller itself could of failed on its own or due to an over-current condition due to external components failing. eg. motor, pump, solenoids,etc. All of these components have resistances specs, so can be checked with a multimeter. If you don't know what you're doing or aren't competent, get a professional to look at it. The voltage levels inside your machine have the potential to kill you or anyone using the machine.
That's great info Jacob.
Thank You!
Graham
Megan F.asked
we've just moved and it doesn't run the same; can the drum come off? are there brackets that the drum should be connected to?
Thanks
No answers
Brendanasked
Have cleaned filter as per video but water still leaking at bottoms
1 answer
Hi Brendan. I never had any water leak issues so I'm not sure what the problem would be. It may be an internal hose or the pump or something else.
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