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538 questions from our users

Fiona T.

Fiona T.asked

WashSmart WA80T65GW1 (8kg)

My machine is almost 7 years old and it wont turn on I have had feedback that I need to replace the computer however this is expensive and Im wondering if its worth fixing



1 answer
JB
JB

Yes it is worth fixing as newer models aren't as good as the older ones

Fiona T.

Fiona T.asked

WashSmart WA80T65GW1 (8kg)

Is it worth fixing this machine if its the computer that needs replacing

No answers
Madhu

Madhuasked

WashSmart WA1068G1 (10kg)

Our machine forwards the timer as it starts on wash cycle. In regular wash of 55 minutes, immediately after a minute of starting timer jumps to 49 minutes and then the wash cycle is stuck at 27 minutes. It does not move to Rinse cycle. No error code on machine. Can anyone help us with any solution.
Thanks in advance.
Madhu



2 answers
Jimmy Bull
Jimmy Bull

I’m having the same issue did you get a solution

John
John

I’m having the same issue

Philip G.

Philip G.asked

WashSmart WA8560E1 (8.5kg)

How do you stop lint build up on clothes?

1 answer
Maz
Maz

I have only had this machine for one month so I don't have that problem as yet. I asked the salesman before I bought my machine about an extra filter. He said there is a built in filter so no need to put in another one.



Rhonda Newell

Rhonda Newellasked

WashSmart WA1068G1 (10kg)

Can you tell me how long this particular model has been around. I want to buy one 2nd hand and seller cant tell me how old it is.

1 answer
Mary Cannon
Mary Cannon

Bought mine in 2017 April. But don't know manufacturing date.

Jim J

Jim Jasked

WashSmart WA8560G1 (8.5kg)

Which Powder is used in Fisher and Paykel WA8560G1 ?

No answers
powerfan2011

powerfan2011asked

WashSmart WA70T60GW1 (7kg)

How do I remove agitator to clean inside of washer .. I've tried undoing the nut and it's very tight and doesn't budge ??

No answers
Peter

Peterasked

WashSmart WA70T60GW1 (7kg)

Does anyone know how many litres of water it takes to fill a full load in a 7kg washer? I know it takes approx 86 litres to do a full cycle but I just want to know how many litres are in the bowl.

No answers
Bruce

Bruceasked

2nd Gen

Fills to rinse but goes back to start of wash cycle instead of rinsing? Manually start rinse and spin cycle but won’t spin?

1 answer
Dee
Dee

I’m confused to what you mean. Do you have your hot water tap on?

John

Johnasked

WashSmart WA70T60GW1 (7kg)

Does anybody know the part number for the agitator on this model?

No answers
Help

Helpasked

WashSmart WA80T65GW1 (8kg)

My machine is consistently off balance doesn’t matter how much is in it. It shakes and bangs then stops on just about every load

No answers
Martin

Martinasked

WashSmart WA7060G2 (7kg)

Why is the water pump so noisy after it pumps out the water compared to my 20 year old one.
NZ made one had French made water pump, new one is Italian Askoll brand made in China!

3 answers
Hamptonroses
Hamptonroses

F&P no longer care about quality - my old F&P was virtually silent, clothes spun to almost dry, but my new replacement one is louder than a lawn mower, the clothes are dripping wet after final spin, and are covered in lint. I regret going with F&P again, quality of machine and care factor from their complaints Dept is zero. They are cutting costs wherever they can by using cheap parts!

JB
JB

Yes Ive had a very similar experience with my new F&P machine, old one was much better :(

Martin
Martin

Agreed they use some Italian designed pump made in China & Pulse it.
Thankfully the rest of the machine is made assembled in Thailand. They afraid to put made in Thailand, that should be a premium product then :-)
At least it does complete cycle times faster with small loads but the water pump makes it sound like a $2 Chinese design. It is what happens when a great company is bought out by Chinese. I'll be glad one day when 1st world companies make again

Yagdish G.

Yagdish G.asked

WashSmart WA1068G1 (10kg)

How much water does WA1068G1 use in its complete wash cycle

1 answer
fisher_man
fisher_man

Varies:
How many/ type clothes, what water level setting you use etc

Srah

Srahasked

WashSmart Top Loader

My WashSmart 10kg top loader is not rinsing properly

1 answer
fisher_man
fisher_man

My car won't start....?

Caitlin P.

Caitlin P.asked

WashSmart Top Loader

I have a Fisher & Paykel washing machine GW711 7.5kg. Since yesterday, whenever I go to press start, it starts beeping at me and the last wash light comes on and the last spin light comes on.
Ive tried everything and I just cant get it to work.
Anyone else possibly have any solutions?

3 answers
Dee
Dee

Hi Caitlin

Have a look and see if your hot water tap is off or on. Mine was beeping so I turned the hot tap on but press cold. You also need to make sure that you press the buttons that you need when you start you wash. do you press cold wash? Once youvepressed start you cant go back. Hope this helps Abit

Dee

Caitlin P.
Caitlin P.

Hi Dee, I always use cold water for washing. Just cheaper that way haha but Ill see if this helps. Thank you :)

fisher_man
fisher_man

New controller fitted - size not set.

Paul E.

Paul E.asked

WashSmart WA80T65GW1 (8kg)

When switch on the wall is in the ON position machine is making a noise like it's trying to drain water. Power is not ON on the machine itself.
The machine turns ON like normal with the SOUND still going.
When I start a cycle it drains water as it's filling up.
Is this a major fix?

No answers
shazmoz8031

shazmoz8031asked

WashSmart WA8560G1 (8.5kg)

Have had this machine for 2 years and suddenly it won't spin?

No answers
T L.

T L.asked

WashSmart Top Loader

Lup
My washing model is WA1068G1, just one month old.
When I wash with regular or quick, after wash cycle in the rinse session problem happens. The machine sprays water a little bit and spin, again spray water little bit and spin. Then takes required amount of water, but before doing a little bit agitating, starts spinning. All together, machine spins 4 times. What does it mean? It is very annoying, pathetic that it fills on the rinse cycle but then empties right after its hit the required level. Without doing good full rinse, the machine takes water and spins. Can you please what is it's problem?

No answers
T L.

T L.asked

WashSmart Top Loader

Lup
My washing model is WA1068G1, just one month old.
When I wash with regular or quick, after wash cycle in the rinse session problem happens. The machine sprays water a little bit and spin, again spray water little bit and spin. Then takes required amount of water, but before doing a little bit agitating, starts spinning. All together, machine spins 4 times. What does it mean? It is very annoying, pathetic that it fills on the rinse cycle but then empties right after its hit the required level. Without doing good full rinse, the machine takes water and spins. Can you please what is it's problem?

No answers
Alice

Aliceasked

WashSmart WA1068G1 (10kg)

Our F & P washer keeps going out of balance. Did everything on the manual to try and fix it like sorting out load or restarting. Now it just won't spin after the wash. So frustraing. Any help?

2 answers
Rod D.
Rod D.

The bowl of the washer is suspended from four rods with shock absorbers at the bottom. The shock absorbers use oil as a viscous medium to slow down the movement of the bowl. Typically the oil has leaked from one or more of the rods. Just need to buy and replace the rods. Easy home repair. Write down your model number.
Mine failed from my wife spinning horse blankets which heavily unbalanced the machine each time overloading the shock absorbers.

Alice
Alice

Thank you for replying, yes have now replaced them.

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