Fisher & Paykel WashSmart Top Loader 2nd Gen Questions & Answers

I’m confused to what you mean. Do you have your hot water tap on?

F&P no longer care about quality - my old F&P was virtually silent, clothes spun to almost dry, but my new replacement one is louder than a lawn mower, the clothes are dripping wet after final spin, and are covered in lint. I regret going with F&P again, quality of machine and care factor from their complaints Dept is zero. They are cutting costs wherever they can by using cheap parts!

Yes Ive had a very similar experience with my new F&P machine, old one was much better :(

Agreed they use some Italian designed pump made in China & Pulse it.
Thankfully the rest of the machine is made assembled in Thailand. They afraid to put made in Thailand, that should be a premium product then :-)
At least it does complete cycle times faster with small loads but the water pump makes it sound like a $2 Chinese design. It is what happens when a great company is bought out by Chinese. I'll be glad one day when 1st world companies make again

That is normal, it is testing the automatic water level to see if the spin clutch is finally free - parts float apart and disengage. This is the clunking you hear as the machine tests the fill level.

Cheers Thanks

I agree and disagree. That is true that the manufacturers of any goods are cutting the cost by replacing metalic items with plastic or similar items which are light in weight and cost which are not very strong. At the same time, the manufacturers test and varify the stregth of parts to ensure it will last longer and do the required job. Also, latest models are power efficient and economical to use. I will go for replacement.

It's already been replaced once and the new one does the same trick of cutting the water off. The cheap parts I can suffer!. What use is a washing machine that doesn't want to fill with water? This is my biggest problem now! The store where I purchased it will only replace defective goods in the first 14 days! As I mentioned my main problem is getting the washer to fill. Any suggestions would be appreciated! Thanks for your response.

Is it cutting the water off when it thumps?

generally, it thumps when cutting the water

That's totally normal especially if it's on "sensing the load" mode.... it does say that in the manual..... It's being " Smart".. lol !

I bought a Quick Smart and found I could get no more than a tiny trickle of hot water. I was informed it was because of the " digital valves"...... was told that I'd only get a hot or warm wash with a machine that would do an allergy wash. Upgraded to a Wash Smart and it's exactly the same. I don't even turn the hot tap on now, just fill hot water required from a hose......The problem apparently is my low pressure hot water. I didn't have this problem with the older technology!! So much for "progress" ;-( other than that I love the machine. The allergy cycle isn't an option for me, as it needs hot water for the rinses.....

It's very disappointing that my old Fisher and Paykel machine GW711 Excellence died after 16 years and because I'd had good service from it I bought the same brand. My old washer would fill for a warm wash, no problems. What is it with these so called advanced washers that you cannot even get it going?

I won't be buying another F & P next time. I suspect this machine will not last 16 years either!

Thanks for your answer Lena M.

Good question! As the manual makes no mention of this (take note f&p), I googled it and on the f&p website it says "Use wash advance to advance the current cycle or to start a cycle at a particular stage, ie to complete a rinse and spin, or to perform a spin only." on the aol website you can download the wa7060g2 manual and see that a "Wash advance" button is provided next to the "Start/pause" button on the machine.

if agitator catches on clothes then it has been damaged, order replacement form f&p spares.
Inner drum can be removed by taking top off machine and removing trim and agitator.
Caution Inner drum has sharp holes on the outside, they will cut hands/ armes. use caution in removal;.

Sure I do all the time, just put machine on quick wash, cold wash,then straight to spin dry

Yes you sure can darl. I love it as I hand wash it soak quite a lot of things then spin it in the machine before hanging out to dry

I have no idea sorry, mine does pause. Seems like a fault. There terrible machines.

Hi Geoff,
When we touch pause/start button to maybe put more cloths in, then push start/pause again, the timings goes back about 5 minutes. It doesn't go back to the start on ours. Sounds like a fault that should be fixed.

Thanks we put on a load with a 1.5 hour soak and when we paused it the time went to 3.0 hours

You can yes but they often come out with black lines of dirt. Alright for sheets but larger items don't wash well. May need to go in twice

Yes you can. I wash mine all the time. They come out so much dryer than other brand washing machines.

I was told by Product Review that I would receive a Coles $20 gift voucher after completing 4 reviews and they ripped me off -no voucher. I complained and they ignored me.

I would not try to wash it in a 7kg.

Thanks for letting me know Diane.

You should be able to do this with the wash advance button, just put the wet washing in and push the button until it is on spin and push start.

Thanks for the answer. The manual does not make mention of the wash advance button .

Hi, there's a'rinse ' only cycle & a 'spin' only cycle you can select from .

Hi Nanny, Wish I could help you but this sounds like a warranty job to me. If it is out of warranty then I find with these electronic machines that it is usually a very expensive exercise in frustration to get them repaired. Sorry I'm no help.
Sally

thank you, may be fixed itself

I just bought one of these machines. It beeps 5 times on completion of the wash, and according to the instructions this default setting can be increased or decreased by the user. Can't see it being an issue.
I'm curious as to why Fisher & P don't monitor this site and answer questions like this??

Probably because they have no idea what the answer is. Lol!