I made the mistake of ordering from their Chermside store once. I left my mobile number only so that I could be advised when the products came in. Ever since then, my mobile keeps getting spam messages of Flannery's specials. Apparently by advising my mobile number I "consented" to receiving spam. I have contacted them repeatedly asking them to take my name & number off their database. They promise to do this but never do.

I bought a skin care product there and tried the sample they gave me when I went home had a very bad reaction and took it back for a refund and told they do not refund and was forced to take a gift voucher which I didn't want. Have been buying from Flannerys 20 years or so since they begun. They have lost a loyal customer..

I went to Flannery's Miami for the second time today in six months. Again, when my products were weighed I thought it seemed heavy. When I queried the weight and requested a reweigh on other scales it turns out (as had occurred the last time I went) that the keyboard was resting on the scales. Today they rang up 250 grams of dried bananas instead of 60 grams and also an extra 200gms on top of the carob buttons I had purchased. This is many dollars over the price.
Noone apologised for this, they just reweighed the product after removing the keyboard. I did wonder how many other people have been overcharged?

Most product can be found in the supermarket at half the cost Nobbys store on 3 occasions i have been there to get an acai bowl twice I was told they were to busy to make okay two customers were in there with 6 staff useless the third time I was told we are closing at three today so it's to late to make I looked at my watch and it was 100 never again over it

Flannerys is not keeping up with the level of customer service it needs to be delivering. Staff seem to have superiority issues, on many occasions I have witnessed staff speaking down to customers and do not make customers feel welcome. With the variety of online products and home delivered organic fruit and veg services I don't understand why Flannerys is not providing an online option for customers.

Consistently poor service from [name removed] - two stores rate a particular mention - Robina and Wynnum. These staff are not at all helpful and particularly arrogant. I now do my shopping online or any other health food store.

Just moved into the area and looked online for an Organic Supermarket and found Flannerys. My partner and I visited in our midday break yesterday and couldn't believe how unfriendly, rude and unhelpful the staff were. No welcome, staff chatting amongst themselves and completely unhelpful and unfriendly when my partner asked for some help. We had a trolley full of items, meat, veg, fruit, milk, cheese, bread etc and we put the whole lot back and walked out. We refuse to spend our hard earned money here.

My partner and I experienced horrible service and found the stock to be extremely expensive. It would seem that all they care about is profits and no much else.

Yes Mrs Flannerys is expensive but they are franchises and really a small goods seller. I agree with poor treatment in some if their stores especially Liganholm but Benowa and Hope Island stores have always been helpful and welcoming to me. Benowa has amazing supply of variety.

You pay more for the same product you can find in a different health shop, But you get the worse treatment. I'm always annoyed when I take my kids there. In one episode my toddle peed accidentally and the staff was sooooo unhappy, unfriedly and unhelpful, everyone holding a bitter face at me. Today I have another sadly episode. (Not that bad). It make the store So unpleasant (Robina Store).
Why pay more and still be treaty like a dog? No sense. Flannerys Robina you lost me forever..

So much for people trying to promote healthy living, all these negative reviews on this site are clearly made by those who cant see passed their own nose.

These are smalls businesses so prices are going to be a little higher
These "students" being spoke of are dedicating their lives to ascertain knowledge for the service of others, they do their best to graciously share such knowledge for your benefit
Stores like these are very much needed in every town, i know of so many people living in remote areas that don't have the everyday access to such variety in health alternatives. When they walk into such a store you can feel their appreciation... you people just take it for granted

Sickens me!

Flannerys is grossly overpriced for everything. The staff are fairly knowledgeable, however are not very approachable. I would recommend doing the research online first, and then buying through a site like iherb, which is 100 times cheaper.

I finally decided to take the jump and shop at Flannerys after seeing all of their TV adverts.. Massively over priced for what they sell. Staff are rude and had no idea when I asked a question regarding bath milk. I'd be embarresed to have a franchise that smelt like it was being run by a bunch of monkys.

Prices were really high, repetitive products on shelves, staff quite rude, overall not a good experience. Staff also made claims that were simply not true e.g. Coles only sells fake maple syrup

I wish i had have read the reviews on this shop before driving half an hour there to try to find some organic groceries. I was shocked at the prices, even for organic food, $18 a kilo for tomatos and broccoli??? that is ridiculous! and the staff were rude aswell, i asked a lady about a product and she said huh? (she wasnt listening to me) so i asked again and she said what? obviously still not listening so i repeated myself a third time and she said oh no we dont have that. i then found that product by myself in the store, which she had just told me they didnt stock. obviously they dont take their job seriously..

Way too expensive, rude staff, lack of stock