I visit Flannerys Rode rd a lot & always find it a pleasant experience. Good parking, clean, light bright, relaxed staff.
Huge variety of quality fresh items organic & vegan too.
Cafe does not charge extra $ for dairy free milks or decaf- amazing.

Visited here on a mission to find ingredients I had no idea about. I was greeted by very helpful staff whom were well trained. Top quality ingredients. Will definitely be back.

It’s more low card bread but it actually tastes pretty close to real bread. Well worth the trip out to Mona vale.
Had this for breakfast, am not sure how well it freezes yet.

Shopping for my wife isn't easy, but the girls helped me find a lovely natural face cream and were very patient. My wife was very happy so I'm happy. Thanks girls.

I regularly shop at Mrs Flannerys at Bromberg Plaza. The naturapaths never really show any interest in when you want to know something which could eventuate into a sale. Their lack of interest really annoys me.
The staff are sometimes just too busy to serve because they are counting something or doing something on the computer. Its got really bad in recent times. Customer service focus has gone out the window. I wont go back after my experience this weekend.

I am very time poor. I called the chermside branch before I drove there to see if they had broccoli sprouting seeds in stock, was told they had 2 packets in stock. Got there, told none been in stock for a while...very annoyed, won’t be going back.

I go here often do get some awesome Australian made and owned products. I love the quality standard and i find the service excellent too - the boys in particular there are lovely. Don't even get me started on the vegan cakes - just beautiful!

Ordered two pots of tea. The teapots were stained badly inside and dirty on the outside. I draw the line at natural. Not impressed and never again!

I have been a Mrs Flannerys shopper for many years and although a bit pricey they stocked alot of good products and had good super specials that made it more afordable for financial strugglers trying to stay healthy, (like their Super Saturdays with 20% off for members). The past year everything has changed, no more Super Saturdays, When they do have some items on special they never seem to be in stock and the sales are weak, the staff seem miserable and the Flannery own brand Insecticide Almonds smell like insecticide... Such a shame, their change in ownership is all about the profit. Im happy to shop elsewhere.

Showed up at 3.58pm, couldn’t be bothered to make last coffee before stopping at 4, customer satisfaction not a priority.

Just bought a banana smoothie from Flannerys in Crows Nest. Made with banana, LSA and tap water. Tap water!! Yuk! And it cost $8.90. Won’t be going back.

Bought product that was short dated. Label stated best before 21/10/18. Within 5 minutes of buying product tasted it and it tasted off.
Phoned Store and week end manager told me would not refund. Very disappointing. What a waste of my money $3.77.

There are some very nice people working at Flannerys, particularly in the cafe. The store is however a different story.
I wouldn’t recommend going here when treating an illness, or if you do don’t make any illness obvious.
I have not ever seen such a lack of professionalism or respect in this regard. Other stores might be better, my experience is at Bondi Junction. As I mentioned it depends who serves you. I have never had a problem in the cafe, and the store has some very nice people. Unfortunately it is not consistent and when bad, it is very bad, judgemental, and borderline abusive.

I give them 0 stars. I went to order a drink at 3:55pm. The staff at the cafe said they close at 4pm. I said well I know, it's 3:55pm, they looked at me strangely not knowing how to respond and didn't take my order.

Great new layout and product range but the young girl who served me was a poor representation for the brand.