??!

Reviews

4.1

13 reviews
5
(10)
4
(0)
3
(0)
2
(0)
1
(3)
    Previous
    Next
    kiwiinoz

    kiwiinozBrisbane

    • 2 reviews

    Awesome Service

    published

    Lucky enough to holiday in Brisbane again & lucky enough to hire a Car from Gateway Auto Rentals again.
    These people really are Top of their game
    5 Star Service, Highly Recommend

    Good service helpful staff

    published

    Booking was easy.
    Staff very accessible helpful & willing
    People mover was clean & well kept
    We would certainly recommend this company

    Kay B

    Kay BWellington

    Comes highly recommended !

    published
    Car Hire Services

    Find out how Gateway Auto Rentals compares to other Car Hire Services

    Know better, choose better.

    Compare all
    Marissa

    MarissaBrisbane

    Service with a Smile

    published

    I have now been using Gateway Rentals for over 12 months and have found Debbie very accommodating especially with relatively no notice on a number of occasions. I no longer use the bigger rental car firms as I find Deb's service fantastic. Pick up and returns have always been a smooth transition and I don't feel like a number, you actually get personal service, which is missing from the larger companies. I would highly recommend Deb and her team.



    i have been using gateway for about 12 years with no problems the cars have been nice and tidy and b

    published

    exceLlent service to book the cars on the odd time we were up graded to a bigger car neville and debbie have always been great to deal with. the way we are dealt with make it a pleasure to get a rental off them.

    • Verified customer

    Everything I need in a rental car company

    published

    I have been using Gateway Auto Rentals annually for well over 10 years. From booking to pick up to delivery back to Brisbane International everything has always gone totally without any hitches. I have recommended them so many times in the past and all my friends/contacts have had good experiences with Debbie and her team.

    Excellent service

    published

    Debbie and her team are amazing to deal with. It's so much faster getting a car from them than one of the big car rental firms. In and out of the airport within minutes. No ques to sign documents and half the price. I would absolutely recommend them.

    georoz

    georozAU

    • 4 reviews
    • 4 likes

    Quick, efficient and friendly

    published

    I have used Gateway Auto Rentals on more than one occasion, and now recommend to family and friends. 100% of the time we have received excellent service. Rates, pickup and return always run smoothly.

    QueenB

    QueenBSouth East Queensland, QLD

    • 2 reviews
    • 4 likes

    Fantastic Service

    published

    I always get fantastic service from booking, to pick up, to drop off from Gateway Auto Rentals. Nothing is ever a problem to their small, efficient and "pleasant to deal" with team. Even my overseas visitors now use them as their rates are extremely reasonable in this competitive field.

    Car Hire Services

    Find out how Gateway Auto Rentals compares to other Car Hire Services

    Know better, choose better.

    Compare all

    Going the Extra Mile

    published

    We needed a car at short notice and Deb stepped up, even though it was a Sunday, saved the holiday. We will certainly use you again. Thanks Gateway Auto Rentals. Bruce

    shagga

    shagga

    • 2 reviews

    Car not roadworthy.... two weeks after rental tolls charged to my card by later driver

    published

    They set up an automatic toll charge on my card without infprming me....I got charge dfor later tolls two weeks after renting form them and had to spend hours ringing QMM, and my bank. The ute was not roadworthy with broken mirrors (on a ute you nee dyour mirrors cause you lose internal one) and filthy. Very dangerous cars.

    It was a big mistake of mine too

    published

    I was so disappointed by the car and service. It was too dirty and old(car and service)
    Not happy at all.
    Don't make the same mistake I had!!!!!

    Disappointing

    published

    This car company are the rudest and provide the worst customer service I have come across in Queensland. They are not interested in providing a service just in taking the money.

    They need to train their staff in customer service and how to deal with enquiries courteously.

    I would not recommend to anyone.

    Bad service and staff attitude.

    Questions & Answers

    Sorry, there are no questions yet.

    Get an answer from our members

    Other Car Hire Services


    ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.