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Breece W
- 7 reviews
- 1 like
Great family camper for the price
The black series name is well known for its campers and caravans, the dominator in particular is a great family camper, you get a large range of features for a very small price.
the quality is good and the ease of use is great.
1 comment
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MalGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
- Verified purchase
Very happy with product
When I looked at all the campers out there I realised quite fast that they are all the same only difference is colour. Many claimed that their campers were "unique" when they were identical down to the welding :)
We went with the Black Series Dominator knowing there would be items we wanted to change on it anyway and being cheaper gave the budget to do so.
Have done many many trips and the camper has performed very well given some of the tracks we have taken it on to date. Nothing structural broken, sink drain replaced (cost all of $15 ...Read more
bucks) and all water tight etc Have heard bad reviews on customer service however to be frank, if it is a minor thing is not worth my time making a claim anyway. Would not hesitate to recommend to anyone.1 comment
Black S.GIC
Hi Mal
Thank you for choosing our Black Series High Side Dominator and double thank you for the wonderful review. We at Black Series are glad to hear that we provided you with the best value camper t... Read more
railer on the market. Structural integrity of any of our products is on top of the list when it comes to building our off-roading camper trailers and caravan.
Similar opinion? Write a review on ieatwords.com.au!
TezzaGreater Melbourne (Outer), VIC
- 4 reviews
- 2 likes
- Verified purchase
Better than a Tent
We have used our Camper up north to the Tip of Australia at cape York and had mainly good use of Camper. The camper was easy to setup in approx. 10 mins, kept majority of Dust out and was easy towing. While travelling on outback, rough dirt roads we had one problem. A stone hit the water hose fitting at tank and shattered and lost all water. Luckily we were travelling with other people and had plenty of water. So we have had fitting fixed by Black Series and then added some extra protection. This was by making larger mudflaps and also by coveri...Read more
ng hose and fitting with foam noodle and tapping. So no more issues. We have added extra to our camper to make even easier to charge and use 24 volt power by adding a DC converter and inlet for 240 volt so easy to charge and also if staying at caravan park we now also have interior plugs to allow for easier use of 240 volt appliances. We have also added a thicker mattress to make more comfortable. Overall a strong and reliable camper. With regular maintenance this camper has not missed a beat and keeps us out of the weather and off the ground. Best investment we have made. So a lot more trips to come.1 comment
Black S.GIC
Hi Tazza
Big cheers for the fantastic review. We are always look forward to hearing a happy customer sharing stories while with their Black Series camper trailer. Glad to hear that we assisted you in mending the water issue you had. ... Read more
There is an online Facebook, GIC Black Series owners’ group where customers like you can share their stories and modifications of our design. We like to think that our build is strong, simple for anyone to service and all under a budget that will not brake the bank. Tazza keep on enjoying your camping and please feel welcome to share your experiences with us on any social media platform of your choice. Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
Find out how GIC Black Series Dominator compares to other Camper Trailers
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Great choice
Wife and i just did uluru and oodnadatta track with our dominator and dessert tracks it was very rough in places but we never had a worry it handled it with ease . Very easy and quick to set up and pack up i was talking and having a beer one day and wife set it up and then let me know.So can honestly say if your in the market for camper the black series dominator is a great choice and great value at $17000 hard to beat
1 comment
Black S.GIC
Hi Cumba
Cheers for the fantastic review. We at Black Series love to hear that you are satisfied with your purchase of Black Series High Side Dominator and couldn’t agree more when it comes that it ... Read more
is the best build and the best value on the market under $20K.Similar opinion? Write a review on ieatwords.com.au!
This is it.
We picked our Dominater 4th May from Melbourne Showroom. Best camper trailer ever . Lot of room. Our money is well spent. Big thank to Alex and Peter. 10/10 for the service guys. Dinesh & Ranjana.
1 comment
Black S.GIC
Hi Dinesh
I should say the pleasure of dealing you and your lovely wife Ranjana, was all mine. Thank you for the wonderful review and we at Black Series are ecstatic to have provided you with a produ... Read more
ct that will continuously bring joy to you and your family every time you use it.Similar opinion? Write a review on ieatwords.com.au!
TezzaGeelong
- 2 reviews
- 3 likes
Service is terrible
I ordered a alpha camper was told I’d be picking it up & be ready in a week from order date then the day before pickup I call them to find out there out of stock & have to wait another 6 weeks for new stock, I’d paid them $2000 deposit when ordered it they lie to you they never return phone calls when they say they will, two weeks before I was meant to get the camp I blown up my ute so had to cancel my order and get my money back it’s been 3 weeks now & still no money back they happy to take your money by putting money into there account but wh...Read more
en it comes to them giving money back they send you a cheque well I’m still waiting for that cheque that was meant to come two weeks ago they fill ya with bull sh#t telling you there snowed under that’s not my problem I want my money I’ll never bye a camper from gic black series ever & going off a lot of the reviews I’m glad I never got the camper, you will be very silly to bye a camper from this company1 comment
Black S.GIC
Hi Tezza
This is something that does not add up as I was not able to find your details in our system. I am sorry that you did not get a chance to experience our great product. To make sure we mend wh... Read more
at you think wasn’t provided in the first place can you please contact me on my email [email protected] or call me on 0411 792 482Similar opinion? Write a review on ieatwords.com.au!
Quality
Camper trailer battery system would not support fridge as advertised. Water leaks thru tool box and seals. Have tried to get repairs but 6 weeks later their repair could not find a problem. Took camper trailer to independent business and $ 600 later fixed. Still have not fixed seals but they advertise camper going thru creeks. Not happy.
1 comment
Black S.GIC
Hi Ben,
Very sorry to hear about your issues.... Read more
If you could provide with your order number I will investigate what happened or didn’t happen. Did you lodge a support form at all and if so, can you provide a date. We at Black Series are striving to improve all facets of our business and we welcome both positive and negative reviews Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
Deposit warning
I recently placed a $500.00 deposit on a new Dominator, which I was informed was going to take 6-8 weeks for delivery. After approximately 4 weeks I spoke to and emailed Nick in Brisbane to cancel the order and told him that I was going overseas for work for a few months and therefore asked for a refund of the deposit, but my request was denied. There was nothing stated on the invoice to say that the deposit was refundable or for that matter not refundable, and nor was anything said verbally. I called their Head Office and spoke to the Manage...Read more
r regarding the refund and got the same response. I then contacted the Department of Fair Trading and they looked into the matter for me and were quite helpful, and discussed organising mediation in regard to the matter, but GIC flat-out refused. After all that I did not go away for work, but I then decided that I would not deal with nor purchase a camping trailer from GIC because I would not feel comfortable with their staff nor would I have any trust in their warranty or service. I have relayed my experience to friends who have now also purchased elsewhere. I am a builder by trade and have my own business and for $500.00 I would not do that to a client. GIC can keep the $500.00 for it is not the money, it is the principle of it.Similar opinion? Write a review on ieatwords.com.au!
tkscastle forbes bay
- Verified purchase
happy camper
just finished trip to Kimberleys camper performance was great no dust inside camper at all towed perfectly through rough roads and river crossing no water penetration into camper. did lose a wheel cap off roading, guys in Melbourne only to happy to help with a replacement.
1 comment
Black S.GIC
Thanks TKS,
That is the feedback that we love to see!... Read more
Thank you very much for such a positive review and we at Black Series love to hear about such positive camping experiences. We are also constantly striving to improve our services and reviews such as yours give us great confidence that we are on the right track! Not resting on our laurels, though and please do not hesitate to call me on 0411 792 482 if you need anything. Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
Find out how GIC Black Series Dominator compares to other Camper Trailers
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SusdAdelaide
- Verified purchase
3 months on the road and still happy!
We picked up our Dominator at the beginning of the year, driving from SA to Vic. The team in Melbourne (especially Peter and Alex) were great to deal with during the sale and also at pick up, they also helped out with a few questions once we got home. After a few setups at home to weather etc and one long weekend away we set off for a trip around Australia. We had an amazing time away and the Dominator didn't let us down either. After setting it up and down over 40 times, in all sorts of weather, we think we have tested it pretty well! Only a f...Read more
ew minor things broke and the after sales service from the Melbourne Black Series team has been excellent. Everything replaced and without any difficulty. We love our Dominator and are happily recommending it to everyone.1 comment
Black S.GIC
Hi Susd
Peter & I both really appreciate your kind words and are rapt that you have had such a great experience.... Read more
We at Black Series are constantly striving to improve our services and reviews such as yours give us great confidence that we are on the right track! Not resting on our laurels, though and please do not hesitate to call me on 0411 792 482 if you need anything. Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
VonMelbourne
Dominator- brake and bearing issue
After being excited about picking up our new Camper, this quickly turned into dissapointment. We had the bearings checked to ensure they were ok before going on our long awaited trip to find we actually had no brakes working on our trailer from the time of pick up. Had terrible issues with the breaking system which caused our bearings to cease up. We immediately contacted our sales person in Melbourne and went down to see him. Right from the moment my husband advised him of the problem he was onto the phone with head office to sort it out. We w...Read more
ere instructed to take it to their repairer who kindly put our trailer as a priority. After speaking with head office, a new braking system was sent down from Sydney to a Melbourne and our issue was resolved when within 3 days allowing us to still be able to go on our holiday. Thank you to the wonderful sales person in Campbellfield, the gentlemen in head office who organised the parts so quickly and to black series marketing team for your communication. So happy with your service!! We have now a couple of issues with water getting into our trailer and stitching so hopefully this can be resolved soon too!!!1 comment
Black S.GIC
Hi VON,
Thanks for that terrific feedback… the good and the bad!... Read more
Although it’s disappointing that you had an issue with your brakes, not a common occurrence at all, it’s gratifying that it was resolved promptly and professionally and you had your holiday. We hope you had a great time. On the other issues, did you lodge a support form on our website? Please let me know your order number and I will chase it up for you. Please do not hesitate to call me on 0411 792482 or our National Support Manager 1300 226737 #3 at any time. Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
AraCentral Coast
Great forward fold for the money
I purchased my Dominator this year and have already been out in it for a few goes and travelled nearly 1500kms with it behind my Troopy.
Absolutely ecstatic with the easy setup/put away, tows like a dream and has surpassed all of my expectations. I've seen a few comments about the bearings but no mention of the extra set that comes free with it? Not to mention the touch up paint and cover as an added bonus. The free items I received have also all worked wonderfully and it's been the envy of a couple camps with people more than interested in checking it out.
1 comment
Black S.GIC
Hi Ara
Thank you for the wonderful review, we at Black Series are always get a sense of satisfaction when we hear a story such as yours. Happy camping... Read more
Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
Poor after sales service
After purchasing my Dominator camper and traveling a mere 2000k I have had to replace the wheel bearings, due to a total lack of grease, all the corespondent work has done by me the buyer, as the seller is reluctant to return my calls, in a nutshell I am not very happy with the aftermarket service.
1 comment
Black S.GIC
Hi Spiros
As explained with the provided “Black Series Care and Warranty Guide” on pickup, we do recommend regular service of your camper trailer or caravan. Servicing your trailer is the owner’s res... Read more
ponsibility and not Black Series after sales service. With Black Series, all you have to do is make sure before, during and after every trip you do your diligent work to make sure you and everyone around you have a safe and enjoyable holiday.Similar opinion? Write a review on ieatwords.com.au!
Great camper
Great camper, tows extremely well hardly know it's behind the car.easy stress free set up and fold down with the front and back winches, loads of storage space can fit my 80lt evakool fridge in the fridge slider no worries one of the very few campers of its sort to do so.solar panal lead wasn't working Gary in Sydney had one sent out immediantly couldn't ask for better service and Aleks and peter in Melbourne were fantastic to deal with on the purchase of our dominator, very happy campers !!
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Shane OGreater Melbourne (Inner), VIC
- 2 reviews
- Verified purchase
The Dominator dominates
Just had our 15 month old Dominator serviced after about 15000 km on some pretty rough roads in NT and outback Qld. The experienced mechanic was impressed with the build, suspension etc.
We have had a few problems, some electricals not connected, press studs breaking, two failed stabiliser legs, and broken fridge door support, but fairly minor and all covered on warranty. The attitude and quality of the GIC staff seems to have improved over the last 6 months.
We love our Dominator and think we made the right decision.
1 comment
Black S.GIC
Hi Shane O
Thank you for your review. We at Black Series are grateful for kind words towards our products and services. Our aim is to have every single customer happy enjoying their camping and caravanning. ... Read more
Kind Regards Aleks GIC Black SeriesSimilar opinion? Write a review on ieatwords.com.au!
Find out how GIC Black Series Dominator compares to other Camper Trailers
Know better, choose better.
ShaneAU
- Verified purchase
Dominator _ Great Camper
Why are you here ? Let me answer that for you. Like me; you're probably doing some research on purchasing your next camper.
Well look no further than a Black Series. We got the Dominator (April 2016) - It offers excellent value for money - reliability - and a name you can trust. The lads from 4WD Action don't stand behind the GIC/Black Series just because they look pretty... well come to think of it - they have a great appeal :-)
Seriously folks, my wife & I love our camper and are looking forward to putting the camper to the test as often as...Read more
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BrendanSydney
- Verified purchase
The best camping we have ever done!
We purchased a Black Series Dominator late in 2015 and got the call to pick it up on New Years Eve, earlier than the expected January delivery date, stoked! We picked it up from the Revesby showroom and the process couldn't have been simpler. Up the road to the RMS for a numberplate and an hour later we were towing it away.
We've since spent three weekends away camping in it in the first 2 months and to say we love it is an understatement. I was never interested in a camper trailer (that we could afford) until I saw the Dominator as they al...Read more
l looked way too complicated. It's so quick to setup that even 1 person can do it in under a minute, just undo 7 latches and fold it out, then half a dozen quick extension poles inside the tent and you're ready to sleep. You don't even break a sweat packing it away even if it is new years day and you're feeling more than a bit under the weather! This is without a doubt the best bit of camping gear we have ever bought! Every time we use it we are blown away by how good it is. The kitchen is awesome, the lounge area is so comfy and fantastic to be able to get out of the weather if you need to. Bed is great - massive mattress and nice and comfy. We did add a lambswool bed topper and it made it spot on. The first time we camped in rain, it was pretty solid rain for about an hour and constant the rest of the night and it didn't leak a single drop anywhere, we were keeping a close eye as you would with any new tent. Yes it's true that other companies do different versions of the same trailer. But after comparing all of them we came back to the Dominator because it was the best value for money, great price and looked to be seriously good quality. We bought it as we are about to head away around Australia for a year living out of the trailer and I'm confident it will handle the trip no worries at all. The fit and finish of everything is excellent. Did I mention we deadset love our trailer!Similar opinion? Write a review on ieatwords.com.au!
Katie GGold Coast
- Verified purchase
Worst company ever!!!
I brought a Dominator trailer back on may 26th and was told the turn around period would be between 6-8 weeks so i organised finance and two weeks later hadn't heard from the company no emails so phone call nothing to say that the cheque was received and that it would be ready in such time. Another week later called the company and asked for a due date as my partner and i worked out the cost and figured it would be cheaper for us to drive down to Sydney and pick the trailer up and then make a slow trip back to the Gold coast they said yes trail...Read more
er will be ready at the 7 week mark so my partner and i put our holidays in at work and then 6 week mark we called the company because once again they don't talk to the customers because they are to busy apparently to send one message about an update on the trailer on when it will be ready. So told yep will make sure trailer will be ready at the end of the 7 week mark was fine so my partner and i drove down to Sydney and organised to stay there for a couple of nights then drive home and stop off at caravan parks on the way home. Got to Sydney and called the company again to find out the date to pick the camper up then got told no will not be ready till another 4 weeks as you can imagine we were very annoyed as we had driven down to Sydney to pick the camper up that we were told would be ready and it wasn't there. We went into the Sydney company because we were down there to show it wasn't just talk we were in Sydney because [name removed] didn't believe we were there. When we arrived they apologized and said we will give you a free hot water system and we told them they will be delivering it up to Brisbane for free. So 2 weeks later called the company again asking when will the trailer be ready once again got told another 4 weeks. So finally after being stuffed around at 10 weeks and 5 days after the order was placed we finally received our camper but you would think that's where it ends nope. The company didnt give my contact details out to the delivery driver so there was no way they could contact me so once again i had to call the company and ask where is our camper. We went and picked the camper up and was less than impressed. There was paint chipped and there is more weld holes under the camper than there is in Swiss cheese. We were expecting for the trailer to be like the one we saw in the Brisbane show room but it was worst than dogs breakfast the trailer has messy welding throughout its been scruffed has been finished properly. Then we opened it up and so many things were missing the finish on this trailer is disgusting there is chips missing out of the board there is putty all over the wood where someone has messed up. Lights aren't connected probably. The 12v and usb charger wasn't installed the water pump wasn't even connected drill holes are messy the poles don't match up the door isn't straight even when the trailer is dead straight and many more. Called the company up and spoke to [name removed] and he told us to go get a quote and he will get right on top of it. 2 weeks later after getting the quote still no one has contacted us so call again and find out [name removed] has been fired (good he was a moron). Now we deal with [name removed] he told us that the quote we got is to expensive and that we need to sort another quote and its hard to find places that will repair these trailers as they are Chinese so he could source place and i will take the trailer there. Another 2 weeks later still no call nor email so called the company again he said he was still looking for places to get a quote. 2 days later says call this company and go get a quote from them still looking to find more places it has now been 1 week since getting the quote and still no news. In the mean time because the camper wasn't finished properly there is surfers rust all over the camper and because the trailer wasn't welded properly things are comping apart and the trailer is becoming unsafe real fast. If anyone is looking into getting a trailer from this company i would keep looking they are the worst company ever to buy a camper off. 7th of August we picked our camper up and still waiting for the company to contact me regarding everything that is wrong with the camper basically need a brand new trailer that's how bad it is. So if your looking into buying a camper from this company, don't!!!!4 comments
So after fighting with the company and getting to basically get stuffed. We toke the trailer back to the sydney and they gave the money back but as we got there they had one of there guys check the ca... Read more
mper trailer for structure damage so then they can fix the little problem/ hide them and sell the camper again. Good luck who ever deals with this company and ladies if you deal with a guy named Jade be careful because he will call you a hoe, Sl*t and every word under the sun. This company is terrible the only people that helped got fired for helping us.Black S.GIC
Hi Katie
You mentioned that the only person that helped got fired for helping you (untrue) but in your original post you mentioned that you were glad the person you were dealing with was fired in bra... Read more
Hi Nick i am speaking on my experience with the company and the employees. That is two people i delt with so i didnt contradict myself thank you very much hence why its in two comments so too differen... Read more
t times. So nothing i have said is wrong so make sure you know what your talking about before talking to me thank you very much!Similar opinion? Write a review on ieatwords.com.au!
WazzaHillston
- Verified purchase
Updated review
We have just returned from a 3500km off road trip, we are very impressed with our Dominator.
In saying this we knew that paying $17,000 we would have to do extra work.
Rubber around gas bottle and Gerry can holders, rubber over the water tank, metal sheeting to protect the floor, tubing over gas pipe and water hoses and a few tubes of silastic underneath to make sure it was dust proof.
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- Verified purchase
complete crap poorly built
Electrical board installed poorly, water level gauge faulty, pins falling out of hinges, tex screws come loose, canvas tearing near pinch points.
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Questions & Answers
Narelle P.asked
We purchased a dominator on Dec 19. How and where is the hot water system?
2 answers
it should be in a box in one of the storage boxes
Black S.GIC
Hi Narelle
The hot water system should be in a box inside the fridge slide.
Kind Regards
Black Series Campers.
Luke V.asked
Will a 95 waeco fridge freezer fit in the fridge slide? Of a Dominator, as I’m looking at buying one.
2 answers
Yes we have one in ours
Black S.GIC
Hi Luke
The 95L waeco fridge freezer will fit inside your Dominator Fridge slide.
Kind Regards
The Black Series Team
Pete - Joasked
We have purchased a 2nd hand 2016 Black Series Dominator and the ignition switch to the stove does not work, is there a battery affiliated with same? Also it did not have a manual, are we able to obtain one please? Thanks in advance P& J
4 answers
Black S.GIC
Hi Pete-Jo
The ignition switch on the stove doesn't come wired up. You will have to wire it up yourself.
If you send me an email '[email protected]' I can get a manual sent out.
Thanks Phillip much appreciated & I have emailed you our address for the manual.
With many thanks
Pete-Jo
Hi i would like to have the manual too as our igniter doesnt work either cheers leanne and greg
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Black S.GIC
Hi Breece W
Thank you for the great review, we are always look forward to hearing a happy customer. Also, at Black Series we like to think that we build all our products to perform at the toughest of... Read more
terrains. All whilst still providing the best values product on the market.