187 questions from our users

Luis Mend
Luis Mendasked
Camper Trailers

Hi.. I would like to buy a camper trailer but i can't decide which one to buy.. between dominator or Phoenix .. any recommendations..



3 answers
GIC
Black S.GICSend a private message
GIC
Black S.GICSend a private message
Jason R.
Jason R.asked
Camper Trailers

How do i change the fuse on the sargent. All of the 12v sockets have stopped working

2 answers
Deon Lubbe
Deon Lubbe

Mate, suggest you look at this Facebook group "GIC BLACK SERIES OWNERS GROUP TIPS,TRICKS, and SUPPORT". Not sure what the Sergeant electrical look like.

GIC
Black S.GICSend a private message

Hi Jason



If you like to give us a call on 1300 CAMPERS or go on Facebook our owners group pages have a lot of hints and tricks.

Rai K.
Rai K.asked
Camper Trailers

I need to buy poles for our 23 foot GIC 2012 camper trailer. Where could I purchase them from ??? Cheers

1 answer
GIC
Black S.GICSend a private message

Hi Rai

As we have discontinued that tent, your best bet will be BCF or Anaconda.

Michelle C
Michelle Casked
Camper Trailers

I have a 2017 patron which has sprung a leak and has damaged the 2 strips of flooring. Is it possible to get the same flooring used or do I have to replace the lot?

1 answer
GIC
Black S.GICSend a private message

Hi Michelle

If you like to send me an email with photos of the flooring, I will see what I can source for you.
Email is '[email protected]'

Jamal A.
Jamal A.asked
Camper Trailers

Hi there guys

I live in the middle east and I am looking to buy a camper I can take on the beaten track.
I have been looking at the black series HQ15.

one thing is I can't find any reviews about this line of caravans online.
Has anyone owned one or has anyone got any information to pass on?

I spend a lot of my off time by the sea surfing and exploring new spots as we have a massive coast line in Oman.

2 answers
Deon Lubbe
Deon Lubbe

Best will be to search for and join one the many Black Series Facebook groups (GIC Black Series Campers & Caravans Owners & Enthusiasts Group)

GIC
Black S.GICSend a private message

Hi Jamal

As Deon mentioned, Facebook would have your best reviews on our caravan range.

Wooly one
Wooly oneasked
Camper Trailers

Does the boat rack flip over the camper or do you have to manually remove, ta

7 answers
Graham
Graham

It’s on gas struts and just flips over very easy

GIC
Black S.GICSend a private message
Wooly one
Wooly one

Thank you

Gary D.
Gary D.asked
Camper Trailers

Do you have a guide to lowering a 12 foot camper

No answers
Looty
Lootyasked
Camper Trailers

Hi, I was wondering what the fridge slide dimensions are.

2 answers
GIC
Black S.GICSend a private message

Hi Looty

Which camper were you inquiring about?

Looty
Looty

The Patron

S. Carr
S. Carrasked
Camper Trailers

Hi we have a sergeant 2015. On our travels our wheel bearing dust cap has disappeared. Where can I get a replacement cap from. We don't want to damage any bearings from the weather. Please advise. Thank you.

1 answer
GIC
Black S.GICSend a private message

Good Morning

We can get a couple dust caps organised.
If you send an email to '[email protected]'

Anne
Anneasked
Camper Trailers

What size mattress do I get for the 2014 black series off road camper

1 answer
GIC
Black S.GICSend a private message

Hey Anne

Which model camper is it?
If it is one of our soft floor models, a queen size mattress will fit.

Darren
Darrenasked
Camper Trailers

Hi have a 2015 black series Dominator
can I purchase bearing sets from Black series campers
or can you advise the bearing part numbers

2 answers
GIC
Black S.GICSend a private message
Darren
Darren

Thankyou for your quick response
Darren

Luke L.
Luke L.asked
Camper Trailers

What size tyres can you put on the campers. I want to run the same tyres as my vehicle 305/65 r16

1 answer
GIC
Black S.GICSend a private message

Hi Luke

Which camper do you have?

Glenn C.
Glenn C.asked
VIC, Melbourne

were do i get spare parts for my off road camper

1 answer
GIC
Black S.GICSend a private message
Lee M.
Lee M.asked
QLD, Brisbane

We're is the fuse between the fridge and battery. My battery is a full fridge doesn't work. I have a 2016 dominator. Thanks lee

1 answer
GIC
Black S.GICSend a private message

Hi Lee

The fuse for the fridge will be on the electrical board above the fridge switch.

Pete
Peteasked
Camper Trailers

What size gas bottles fit in the A frame of the black alpha series. Trailers

1 answer
GIC
Black S.GICSend a private message
gabriella
gabriellaasked
Camper Trailers

Hi, just purchased a 2016 patron, would it be possible to get a pole guide to set it all up, some of the poles are numbered but have no idea where the go. we did manage to put the awning up. thankyou for your time.

1 answer
GIC
Black S.GICSend a private message

Hi Gabriella

If you like to shoot through an email to [email protected] we can send you through a pole diagram.

Steve L
Steve Lasked
Camper Trailers

Hi, we just purchased a sergeant soft floor and had its first run everything thing went well except 12 volt system. We were running a 40 litre engel fridge which was fine until we connected a phone charger or even a led light, it would randomly pop the load button and require us to reset it constantly but would stop if we only left the engel on it. we know its not the fridge as we used to run it on our arkpac without issues, and the fridge will only draw max of 50watts, what is these load buttons rated too?

1 answer
GIC
Black S.GICSend a private message

Hi Steve

The 12v sockets on the sergeant are designed to run small appliances, such as LED lights and charging phones, and not wired to run a 40L fridge.

Darrell Mascord
Darrell Mascordasked
Camper Trailers

How do you get the gas cooker to light?

1 answer
GIC
Black S.GICSend a private message
Ricko
Rickoasked
Camper Trailers

Hi
Just wondering how the patron tows as it seems
to have a light ball weight and rear water tank
would appreciate any feedback?
Regards Rick

1 answer
GIC
Black S.GICSend a private message

Hi Rick

The Patron tows really well, with a tare weight of 1560kg and a tow ball weight of 135kg, it tows like a dream.

Troy Squires
Troy Squiresasked
Camper Trailers

We have just bought a patron and I can't get the igniter on the stove to work. Is there a trick to it or does it need to be wired up? If so how is it done?

3 answers
GIC
Black S.GICSend a private message
Troy Squires
Troy Squires

How do you wire it up? Can anyone tell me?

Jamie
Jamie
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