??!

Pros

  • 0% interest for a set period (min. $300 purchases)



  • Three repayment options to choose from

Cons

  • $5.95 Monthly Fee

  • $25 Establishment Fee

  • High rate once the interest-free period ends (22.74%)



Reviews

(177)
(66)
(39)
(43)
(378)
  • Rewards
    2.5 (109)
  • Online Experience
    3.5 (259)
  • Transparency
    3.4 (273)
  • Customer Service
    3.5 (279)
  • Rates and Fees
    3.1 (283)
  • Card / Account Used For
    • Special Purchases (245)
    • Online Shopping (34)
    • Everyday Expenses (24)
    • Overseas/Travel (4)
  • Application Process
    3.9 (238)


Help when you need it most

published

GO master card has been a blessing for me being on a pension sometimes it’s hard to come up with money you just have. I am very grateful for my GO card.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateDecember 2017
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers

Fingers

FingersSouth East Queensland, QLD

  • 3 reviews

Easy to use Top Quality

published

Using my card to buy a product on a 50 months interest free, was fast and easy. Chose my item to buy, paid with Go card, in under 10 minutes

Glenn

GlennSouth East Queensland, QLD

Great Product

published

Still learning about the points and rewards but the product is easy to use with no hassle and the customer service is great. The process to apply for the card was easy.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateJanuary 2020
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers
Sheldon Aden

Sheldon AdenPerth, WA

Excellent card, excellent service.

published

I have used my card for a recent purchase. Have had my card for a long time now and have recommended it to a large group of friends, family and work colleagues.

Transparency
Customer Service
Rates and Fees
Online Experience
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
  • Special Purchases
See all answers

sue s.

sue s.Wide Bay-Burnett, QLD

Needed a new phone in a hurry got it with my go card.

published

I used my card local, it was fast and stress free. In this day and age of stress and having no time, the go card made it quick and easy, to get my much needed new phone.

Transparency
Customer Service
Rates and Fees
Application Process
Card / Account Used For
  • Special Purchases
See all answers

Dr James

Dr JamesSouthwest, VIC

Process so simple yet so secure.

published

Shopping was so simple that it was a pleasure to shop. Its the card to GO. Latitude service was excellent
and caring. The points available is an added bonus that I did not expect.

Dr James

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2020
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers

Karen N

Karen NSouth East Queensland, QLD

Very useable card

published

Have a platinum card and if used wisely is really useful. Have used card overseas and incrured normal overseas charges. Have used rewards system on a couple of occassions. Happy

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
See all answers

Terrible help line

published

In the process of try to purchase a TV from Harvey Norman we struggled to process my card
After repeatedly sending pictures of my drives license and numerous phone calls we were able to resolve the issue
So 2.5hrs later the transaction was finally processed
Not that impressed with the process

Customer Service
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers
Lisa

LisaMetropolitan Adelaide, SA

  • 5 reviews

This card has lots of fees

published
Customer Service
Rates and Fees
Rewards
Online Experience
Card Start DateJune 2008
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers
Bev Archer

Bev ArcherCentral Highlands and Goldfields, VIC

Activating my card & setting up email account & direct debt.

published

I was having great difficulties trying to do everything but then the nice person helping me called Yasin stepped in & was a great help to me. Thanks Yasin for all your help. Bev

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2020
Main Point of ContactPhone
See all answers

carl a

carl aMurray Region, NSW

very helpful

published

i dont make much reward.i dont go over seas so i cann,t say any thing about using it over seas.i use inters free all the time and it is good.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
See all answers

Has helped me out so much

published

Was not too sure on the points
So happy I could use my Card to buy a new
Washing Machine when I have phoned to speak to someone the experience was really excellent also buying from Harvey Norman is a good experience

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers

Kellie

KellieGreater Melbourne (Outer), VIC

Worst customer service ever

published

I’ve been trying to contact SOMEONE about my recent purchase and can’t seem to make heads or tails out of anything.. haven’t received any correspondence and can’t seem to contact anyone

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers

Have not received payment method yet that would be rather handy to have

published

Have not received any way to make repayments. Would really like to start paying it off . I am worried I will monthly payment summary with only a few days spare to pay first instalment...

Card / Account Used For
  • Special Purchases
iamagirl1969

iamagirl1969South Australia

  • 7 reviews

Horrible finance company that threatened to ruin my credit rating over $160.00

published
Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers
SST

SST

  • 2 reviews

LATE Fees

published

I was suppose to pay monthly minimum amount of $79.68 however, I have set up $100 direct debit from my CBA account. They charged me $30 late fees for 12 months. Due to some mismatch direct debit date changed in my financial institute and that why money was credited in Go Master couple of days late however, it was always on a monthly basis $100 instead of $79 but they disregard loyalty of customer and keep charging me $30 for consecutive 12 Months......Unreal....Any financial institute if solution is not in favour of customer they suppose to let me know however they dont care as they are charging you LATE FEES.....Really terrible institute....will never advise anyone for this mob...

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2016
Card / Account Used For
  • Special Purchases
See all answers

Lorettag

LorettagVictoria, Australia

  • 3 reviews

Beware of fees!!!

published

Even after fully paying of our purchase...they keep racking up the fees. statements are misleading. I have lodged complaint with Australian Financial Complaints Authority. Very deceptive practices and if you are financially illiterate...you could easily face some big bills.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateMay 2022
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers

Stephen O.

Stephen O.Hunter Region, NSW

Always Check Your Statement

published

A disappointing half an hour on the phone . It appears 3 years ago I set the payment date 2 days late. I opted for emailed statements which were not statements but a link to the website login . My fault as I couldn’t remember my password. Tried to reset it online but you need to know your credit limit which of course is on your online statement, which you can’t log in too . So for three years they have been taking a late payment fee of $30 and another $1.30 odd of extra fees. To my reckoning they have had $1136 fees for which they offered me $60 . Needless to say I have closed my account with Latitude Go Mastercard, imagine the surprise when the supervisor asked me for an extra 95c because I cleared the account by Bpay .z

Transparency
Customer Service
Rates and Fees
Online Experience
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers

Annette

AnnettePhillip 2606, ACT

  • 2 reviews

Very easy to use

published

I bought a new lounge at A Mart using my existing Go MasterCard - was offered several interest free periods. Very easy and I can pay it off at my leisure. I always make my payments a bit early to maintain my good credit rating and to avoid late charges, so this way it is a good product.

Transparency
Customer Service
Rates and Fees
Online Experience
Card / Account Used For
  • Special Purchases
See all answers

Great to get interest free

published

When I tried to apply, the gentleman on the phone could not get my details from previous purchases. So, after a 40 min wait... he hung up.
We decided just to reapply.

Transparency
Customer Service
Rates and Fees
Card / Account Used For
  • Special Purchases
See all answers

Page 1 of 36

Questions & Answers

Bill S.

Bill S.asked

How o you do a money transfer please

1 answer
Haydn Feys
Haydn Feys

I would ring the customer service number which is 1300 462 273. The consultant was very helpful when I called. I explained that I wanted to pay the outstanding balance and cancel my Go Card. I provided my debit card details over the phone to permit the transfer of funds. They waived the establishment fee.


wazza351

wazza351asked

If and when I pay off my interest free purchases, will i still get charged those pesky monthly fees?

3 answers
Not Impressed
Not Impressed

I would check with them and once you have paid it off get rid of it.

wazza351
wazza351

Yeah will do, not sure about getting rid of it just yet, we will be doing a few more interest free purchases after the TVs been paid off...Then yeah will more than likely get rid of it...

Ali H
Ali H

I paid mine off & was actually in Credit ($35.41) & wasn't charged any fees. As a renting pensioner without assets it's the easiest way for me to purchase expensive items. Interest is high but if items bough on interest-free period it helps heaps.


Vincent R

Vincent Rasked

A married couple both sign the contract, but, you will only talk to the husband, isnt that discrimination ? If my husband died, I am sure you would talk to me then, wanting your money !

1 answer
Chillie
Chillie

Yes your right put both names on it


Get an answer from our members and Latitude Financial representatives

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