90 questions from our users

Matilda
Matildaasked

What does finance serve charge mean on my statement I paid my card earlier and paid more than they asked please help



1 answer
Vincent R
Vincent R

I paid in 3 months in advance when I went on holiday and was charged late fees, they treat it as a credit card ! I paid it out, $8.90 per moth fees and be careful they change due date on statement not in line with your contract ?

Kim
Kimasked

Just got approved. If I buy say $3000 of items from Harvey Norman, on 50 months interest free, do I pay $3000 decided by 50 months equal amounts and a once off $25 fee and then the $5 monthly fee on top of my equal payments??? Is that all I pay?? As long as I do that before end of 50 months

2 answers
Vincent R
Vincent R
Jerimiah V
Jerimiah Vasked

I can't do it anymore. I used my GoMastercard too many times at different stores and the interest has gotten to be too much. I'll never be able to pay it off. I've really been trying! Up to $300 per month and I keep getting $90 fees for nothing! How the hell can they expect me to pay all that? I've paid FAR more than the original price for my TV and PC. I'm glad I have them but it's like this is a scam. So, I'm just wondering: what happens if I stop paying it? Will my TV and PC get repossessed or something? Will it permanently ruin my credit? At this point, I'm willing to say screw my good credibility. This just isn't worth it. So can someone tell me: should I just stop? Will they take my PC and TV if I do? What will happen? Can I stop?!

1 answer
Emily
Emily

You must keeping paying it- or you will default and your credit will be affected. Call them and try work something out if you’re struggling. Worth a shot :)

Shane k.
Shane k.asked

Online application

1 answer
Jazzkid
Jazzkid

I think you can Shane. I went to www dot gomastercard dot com dot au/apply/ and found it is possible.



Steve
Steveasked

Hi I just increased my credit limit but the cash limit didn’t change. Does this normally take a few days?

1 answer
vince h
vince h

make mastrecard account

Francis M.
Francis M.asked

I bought a drone (March 2018) and a dryer (Dec 2018) from Harvey Norman using 50 months interest free via Go Mastercard. I noticed that when you avail of the interest free, you pay more than the advertised amount of the product ( for example, if you look in the Harvey Norman website, a DJI Mavic Air fly more combo costs $1397. If you buy 50 months int. free, it costs $1694.50 over 50 months because they said they incorporated the $5.95 monthly fee). So you pay $33.89/month. The same thing with my dryer, they incorporated another $5.95/month in the cost of purchase. I also noticed that in my bill, I'm also charged a $5.95 account fee AND a $0.95 payment fee each month. So this means, each month, I get charged $18.8 (5.95 x 3 + 0.95). Is this the same for everyone else?

2 answers
Auntysooty
Auntysooty
ben dover
ben dover

Why would you ask the question here the logical thing to do would be to contact Go mastercard

Ruth Shaw
Ruth Shawasked

How do I go to page 2 on my mastercard statement?

3 answers
Ruth Shaw
Ruth Shaw

How can I answer my own question.? I want to know how I go to page 2 on my statements

ben dover
ben dover

ask go mastercard

Franz A.
Franz A.
Ruth Shaw
Ruth Shawasked

How do I go to page 2 on my mastercard statement?

2 answers

Hi Ruth
On an iPad this can be a bit tricky. You need to open/download the statement to open it.

Hi Ruth
On an iPad this can be a bit tricky. You need to open/download the statement to open it.

ezza
ezzaasked

I have made four separate interest free purchases. One of the purchase the interest free expires next month.
How do i make a separate payment to pay off a particular interest free payment?

3 answers
Ricky
Ricky

BPAY

ezza
ezza

What I'm trying to say is once I make a bpay payment the funds go to the first purchase I've made and not the one that expires next month.

Helper
Helper

To my knowledge you cant do that I think

Sonya
Sonyaasked

Hi, I decreased my credit limit last April 2018 & was told I can't increase the limit again until a year has passed. It's now mid May 2022 & I still can't increase the limit & nobody has an answer?.
Please advise when I can.
Thanks, Sonya

2 answers
Ricky
Ricky
Helper
Helper
Nilantha Lokupathirage
Nilantha Lokupathirageasked

We can perches Harvey Norman only

No answers
Heidi C.
Heidi C.asked

I only got the go Mastercard for my interest free stuff at Harvey Norman and on my app it is coming up as a purchase and not an interest free! What do I do? Please help I’m freaking out!

1 answer
Jazzkid
Jazzkid
Thuy
Thuyasked

hi there, how can i close my Go mastercard account?

1 answer
Ricky
Ricky
kim
kimasked

What are "Billed finance charges" they change every month. Its a recent extra charge on top of monthly account service fee and payment handling fee. I only have interest free things on it.

5 answers
Nadine C.
Nadine C.

Hi Kim, mm that doesn't sound quite right, there is a link on their site, Rates, Fees & charges, have a look into that there hopefully there will be an explaination

consumer111
consumer111

i have the same question

consumer111
consumer111

maybe this? https://www.thebalance.com/how-to-avoid-credit-card-finance-charges-960241

Murray Keogh
Murray Keoghasked

Hi, I'm looking for a increase in credit limit have been a member for 8 yrs, don't have any outstanding debt at all.
Am looking to refurbish the home.
Cheers Murray Keogh

1 answer
john smith
john smith

Have you contacted go master card & asked

Thea
Theaasked

Can I pay my latitude MasterCard fortnightly - paying half of monthly amount each fortnight without any extra fees

1 answer
john smith
john smith

have you contacted go mastercard & asked

Averil Portch
Averil Portchasked

to borrow 8,000 dollars, what is the interest or payment a month

1 answer
john smith
john smith

have you contacted go mastercard & asked only they can give you the correct answer

Bruce S.
Bruce S.asked

Is there anyway to make a payment to avoid the the payment fee?

2 answers
Jenny B.
Jenny B.

Set up direct debit from your bank account :)

Melanie C.
Melanie C.

Do it in your online account then its free

Doreen D.
Doreen D.asked

Can I use my card at a used car dealers

3 answers
Mark
Mark

No

Zack Ristov
Zack Ristov

I would not recommend it. You will end up paying 5X the value of your car! The best thing to do is cut the card up and throw it in the bin! There are much better cards out there. This card is a total rip off!

Darren S.
Darren S.

I'm wondering the same thing. Paying my bills has never been an issue, So interest doesn't come in to play for me. I just need a few extra grand to buy a vehicle.

tegs
tegsasked

If I have no outstanding fee's and haven't used the card in a few months will I get charged anything?

1 answer
Anne Burrows
Anne Burrows

Not sure. When I had another Go Card years ago I paid it off and closed it, as I was to be charged a fee just to keep it open. Don't know if this still applies. Ring them and ask, but not sure if you'll get a straight answer.

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