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Fleur Johnson
- 5 reviews
- Verified customer
Avoid at all costs
This is the worst and most pointless experience I travelled an hour to undertake.
1. The staff were rude and yelling everyone to get on board. The rudeness didn't stop at the 'buffet' slop either - you would think they were doing you a favour not providing a service at all.
2. The food was atrocious of which i didn't want to eat - cold chips, pasta with basically no sauce, hard fried spring rolls and soggy frozen veg.
4. They also ran out of the disgusting food so guests who paid went hungry - despite the sign saying food will be available...Read more
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VIVID!!...more like Livid!
Absolute chaos!! when you arrived at the wharf there were a number of queues, didn't know which queue to stand in as there were no signs let alone staff to advise you. Totally disorganised!! Saw the Harbour Bridge and Opera House lit up...could have seen it better on TV. Thought it would be a good idea to do a cruise WRONG!! as last year was a nightmare walking around. The only decent part of the cruise was the 3 drinks that came with the cruise otherwise, it's totally not worth going and would not recommend it. Was also told that it was a 90 minute cruise...WRONG!! was actually 60 minutes. Had I read these reviews prior, I would definitely not have gone. And they call it Good Times Cruises...I think NOT!
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World class experience!!!!
The dining was Amazing great choice of food and beverages the staff management delivered world class service. I would highly recommend it to all my friends family and for any event I have .
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AnnSydney
Shocking - Worst night ever.
If I could give half a star I would, everything from beginning to end was terrible. Thank God my grandchildren had the chance to walk around and see the lights before we started the cruise, we wanted to get off 10 minutes after we got on. The FOOD - mixed vegetables - cold, paste with some sauce - freezing, another pasta with something - cold and cold soggy chips. This was not I expected of a buffet. Grandson had a few chips to eat. We got to the harbour bridge at least 5 times because we were going round in circles, great view of Luna Park...Read more
but you can see that any time. I expected a cruise around the HARBOUR, not doing circles. The boat was old and bare - not sure what upstairs was like. Disco lights and awful music in the lower section. Everything was old. Just getting the passengers off so that we could get on took half and hour and would never ever have gone to Wharf had I realised what it would be like, lining up, etc. Staff were surly and unhelpful with captain yelling at people. Once caught, never again. Would not recommend this company to anyone.
1 comment
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Worst experience ever
The best part of this cruise was getting off. We thought a cruise would be a nice way to see the Vivid Lights. It was honestly the worst decision. You are honestly better off taking the Ferry or just walking around. Way too overcrowded. Not enough seating outside for everyone. If you were subjected to sitting inside the run down part. God help you. You couldn't see the Vivid lights well. It should have been kid free to be honest. Kids were everywhere. We got drink tokens and I'm glad we didn't go for the buffet. It was like a few trays of p...Read more
asta and chips. Looked awful. It was a small cruise, packed in like cattle. Fighting off people for the small window that we could see the lights or be squished by people on the front deck. The boat is completely wrong for watching Vivid on. Avoid. Honestly.Similar opinion? Write a review on ieatwords.com.au!
Excellent trip
A special night with our friends frim overseas . We had the top floor which us really excellent. The food was very nice as was the music and the hsrbour. Really nice way ti crlebrate and see sydney
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Thank you good time cruises
Thank you taking care of us during our weekend special event.
Our surprise event turned out to be a great party and the food was also very delightful,
Thank you to the crew whom all worked seamlessly to make our event memorable.
I only hope we can somehow have another celebration and use your services again. I forgot to mention
The views of the harbour and the foreshore were an amazing experience. We do indeed live in a great country.
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Vivid Lights
It was an amazing experience! Very nice boat, good music and delicious food! I really enjoyed the experience and I recommend for everyone would like to have a beautiful view of Vivid.
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Great moment
It was the best experience that I've had, was super fun and all the crew is really kind.
Thank you for this perfect moment and I hope I get back soon.
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VIVID CRUISE
I was at Vivid ligths, such an amazing experience! Lovely food, crew and very nice boat! I'm going again next year for sure, invite my family and friends for this awesome festival in Sydney.
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Birthday party
I had my birthday party onboard goodtime cruises and we all had a great time . I found the staff friendly and obliging. We had a bbq menu which was as terrific . Sydney harbour is awesome and amazing . Would recommend a cruise for a bday celebration
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No good time harbour cruises
Booked a dinner cruise for last night. Was cancelled on the last minute due to electrical issues. Very inconvenient. They should have checked the boat and do regular service.
Asked for a refund today and the said waiting for an authorisation from the dodgy company! Very disappointed. Worst cruise!
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PSTorange
Absolutely terrible! Do not buy!
Let's start from beginning of that fateful night,12th June 5:30pm.
Unorganised to get on board to the point the elusive drink/meal tokens were completely ignored (more on the world class meals later).
Actually lets talk about those world class meals now. Food was cold and very limited, the chips were limp and cold, looked like they had been reheated from the cruise prior to ours, the spring rolls looked like someone had sat on them and the samosas were the worst I've ever tasted. The staff were rude and basically threw the plate at me! The...Read more
y have a real cheek serving this to people, I wouldn't feed it my dog. Now the only thing on my mind was how to get rid of this well made plate full of food in my hand without feeling guilty people in Africa are starving in front of the other people on-board. Alas someone to the left of me was a quick thinker and throw it over board. Quite genius we had a good laugh. Now about those drinks due to the scramble to get on board no drink tickets were given. We didn't think much of it at the time thinking we wold get them once everyone is on-board. We asked the bar staff on the lower floor and all we were told we can't give you any drinks without tokens and I should talk to the man with the mic trying to calm the guest after the on board scramble, in the end he just annoyed people most of the time from what I can tell from the other guests. Although the people throwing their food overboard were having a good time. So we finally spoke the commander and chief of this rough looking outfit and asked for our tickets. Now I was expecting a quick apology about the scramble onboard and here are some tokens. Instead we got an interrogation how we got tickets to get on board. After that he was smug and stupid jokes to this older bartender who incidentally was the reason why we didn't get drink tickets to begin with as he was in charge of giving tickets to the front half the line. What was most annoying about all this was that he thought anyone would rip him off for the world class food I described above. I can buy my own drinks thanks don't need 2 free drinks.Similar opinion? Write a review on ieatwords.com.au!
Never Again!
As a family n for an anniversary present we did a 'Vivid Cruise' last week on Good time cruises through Scoopon, never ever again through this company. The food, disgusting, cheap, yuck! No tables to seat at therefore balancing our plates in our hands with holding baby as well as no prams allowed. Fried warm food with 2x pasta salads. And old lamb balls. This was nothing like the pictures they use to advertise. Words can't describe it. Spent the 1.5hs in lines for food or drinks as only one bar person at bar. Tacky boat cruises which pile people in like cattle and ferry them up and down the harbour for $40+ dollars.
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HeidsSydney
Bad Time Cruises!
I did a 'Vivid Cruise' last week on Good time cruises. Never ever again! You definitely get what you pay for and then some less! The food, disgusting, cheap and nasty, yuck! We were given the choice between pasta salad or, wait for it...pasta salad! Oh wait, there were some week old lamb balls left over from a previous cruise I'm sure, they looked like little mini stool samples! Words can't describe it. I should call the Food safety inspectors on these people. Tacky boat cruises which pile people in like cattle and ferry them up and down the harbour for $40+ dollars. Do yourself a favour, catch a ferry to Milsons Point and back for $3, done and dusted in 20 mins. Good Time Cruises, you should be ashamed of yourselves!
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UNI GROUPS TAKE NOTE!!!
As a uni group we booked for 150 and when our numbers went up to 220 were told everything would be fine. The boat arrived about half an hour late, the top floor which we expected to be open as we'd booked was locked meaning we had one tiny bar to serve 220 uni students. We finally got them to open the top but all facilities were unable to be used and within half and hour it was closed again. The lines were terrible due to their stuff up and everyone was not happy. The food was also pretty gross. To top this off they were understaffed and the "B...Read more
oss" on board verbally abused our executive, when we were trying to make things run smoothly for our event and trying to get them to do some basic crowd control. He also shoved members of our executive. If you don't want a ruined night, do not book with this company!!!Similar opinion? Write a review on ieatwords.com.au!
VoukiSydney
Corporate Event October 19, 2015
Our annual event was held with Goodtime Harbour Cruises,- 3 hour cruise on Sydney Harbour.
The team was professional and very accommodating, we had 2 diasbled guests in wheelchairs and the crew was most helpful.
Our package was a cocktail menu and drinks combination,and I must say its nice to see good old fashioned service, and a family business that goes the extra mile.
The vessel was great spacious with plenty of outdoor space,food was nice, the dj played our favourite songs
,we enjoyed our experience-thouroughly recommend.
Thomas
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completely unprofessional.
I found that this company was completely unprofessional, rude and confusing. I was trying to organise a private event emailed the company months before I wished to have the event my details and I did not get a response for 3 weeks. I was emailing back same day asking lots of question and kept receiving snapshots of the website in response. Finally two months later I got a response from a real person, [name removed]. [name removed] was very rude to me and not answering any of the questions I had asked. He was extremely vague and kept changing th...Read more
e prices. Two weeks prior to when I wished to host the events and I still didn't know any of the costs and what packages I could get for a cheap price. I find this company to be a complete waste of time and ruined the event that I had wished to have. I am very disappointed.Similar opinion? Write a review on ieatwords.com.au!
David JohnsonNSW, 2570
- 2 reviews
- 5 likes
Rename the boat !!! BAD TIMES CRUISES
Delayed leaving 1/2 hour. Overcrowded, uncomfortable, awful food, rude staff, old vessel probably too far gone to restore to todays standards of OH&S. I was on board with loads of children and the Safety rails offered no protection for falling overboard.
Could not wait to get off !!
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Good times cruises baddddddddddd
This was a nightmare got there 15 minutes before the time to go we waited a hour in the line to then be told there was no seating at tables only to sit outside but we bought premium tickets.orgainzer [Name Removed] unproffesional. SAVE YOUR MONEY and time!!!!!
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Ann
I have written to Scoopon, of course they could do nothing because Good Time Cruises believe they are just wonderful and refuse to accept that people are not happy with their services. I think Fair Tr... Read more
ading is the next best thing. While I do not expect to get a refund, I do believe that people should be aware of shonky business deals. It has turned me off buying coupons.