Excellent service at both Joondalup Clearance store from Luca today purchasing a TV and enquiring into dishwashers; and from Rob at Osborne Park store when selecting a fridge last month. Both knowledgable and friendly. Would recommend both.

During coronavirus outbreak, your furniture department had A very unfortunate message sent out to the public regarding to Chinese made products, how about stop selling all Chinese products immediately! As one of your regular customer, I will stop shopping with you from now. OK, you apologized, I will not return in two years then. I think JB HIFI, DAVID JONES, BING LEE will thank you for being a dumb racist!

After being left disappointed from previous service and interactions, particularly from a South West WA regional store, I recently dealt with Cannington store, where the staff were generally helpful and delivery and price were competitive. I will always include them in future business, I think, going forward. They seem keen to win your business and back it up with reasonable delivery service

The staff attended to my need immediately. The were super helpful in getting what I wanted and made suggestions for other products that could make my life more enjoyable too.

HARVEY NORMAN I bought a $2000 plus laptop and whilst I was contemplating which one the sales staff were highly attentive and sold me extra programs and hardware etc. One week later I returned as I wasn’t familiar with the software and they were too busy to help me. I tried once more and got brushed off with minimal effort.

bought a microsoft laptop, I paid extra for the extended warranty saying the manufactures warranty only covers me for 12 months. The device became faulty after 14 months. Contacted Harvey Norman and they said they'd need the computer for a week to two weeks and that I'd be without it and no loan computer could be supplied. This is unacceptable as I use the computer for work. I called Microsoft and they said I'm still covered under the manufacturers warranty (2 years) and they're sending me a new one free of charge. Extended warranty is a rort and I'm going to ask for a refund on it the absolute scammers

On Friday morning 20th December 2022 I purchased a Microsoft Surface Pen - Platinum for $139 so I could do heaps of drawing with it on my Microsoft Surface Pro 4 and I was extremely happy with it. The staff were kind to me and the service was terrific. The same day in the afternoon they refunded me the full amount back onto my card.

It was only a small purchase but the staff gave so much information about the hand mixer and took the time to explain all the different features and benefits. Very happy

A good varieties of appliances and furnitures are displayed in the store. Also customer service staff provided reasonable information to me when I asked questions. I bought two air-conditioning units from them.

I was told it will be better in the end to go with Flexirent when I bought my laptop. I would have paid fully at purchase time but sales convinced me that it would be better to go with Flexirent and that I could salary sacrifice it and I would end up paying less in the end.

Well it turns up that I would be paying more.

Also that I could stop the lease after 2 years and need not pay huge amount to own the laptop.

Very disappointed. After all we have bought numerous products from Harvey Norman over the years.

I purchased a new modem/router from Harvey Norman,sales assistant told me that it would support VOIP phone. This is totally incorrect. The modem DOES NOT support voip, now they will not refund my $179.00

We were after a TV and this was easy to find. There were so many brahds etc but the person at the TRARALGON store ALEX was really good and knowledgeable and this why we decided to buy from him.

Always happy with the service and efficiency of Harvey Norman Caringbah. Also they offer up to 60 days interest free on large purchases. The staff are well trained to be friendly and helpful. Thank you Harvey Norman

HR advise they thay beat the price as I went to Auburn store to buy refrigerator and ask for price match, they just refused by making some unacceptable excuses, eventually bought the same refrigerator from Good Guys on better service with better price . Do not buy as they do not match price and misleading the policies

Bought an office desk, easy purchase and ok selection. However this is what they deemed acceptable for wood finishings.
Wood filler all over the legs and support beams. The largest one being12x4 cm on a piece that will be seen daily.
So now we have to wait while they investigate the quality and determine if we can return it for an exchange. Cheers Harvey Norman furniture I now have this taking up room until you sort it out (7 working days at least). Here's a solution, let me take it back and give me a new one.

Harvey Norman North Ryde were superb - bought Westinghouse French Door Fridge Freezer with flexible use drawer. Owner very helpful. Knowledgeable, friendly staff. Matched competitors price after shocking experience with Appliances Online. Delivery crew were brilliant. Very happy with product. Would definitely shop there again.