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Hinterland Caravans NSW, Morisset
JamieHunter Region, NSW
Stay away from hinterland
Was suppose to be a new van, it was a demo they tow around the country. When problems happened didnt want anything to do with it. Had to go to another company to fix. Should of read the reviews before buying a new van off hinterland. I payed $60000, lucky to get $40000 less then 2 yrs old. Last time i heard from them was the day i handed the money over.
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KateRichmond-Tweed, NSW
Hinterland Caravans are not to be trusted, they will rip you off, shonky dangerous workmanship
I had bought a caravan in Qld and needed to change it over to NSW rego. I went to Hinterland Caravans at Morriset near Newcastle, without going into all the details they ripped me off, said it needed new tyres, they looked fine to me they also said I needed a new battery, did I ? They also charged me $300 for cleaning the van which wasn't dirty. I have since had someone look at the tyres and they are fine but they are not new, they did not replace any tyres and the battery is most likely the one it had when I bought it. I found them to have ...Read more
a standover attitude when I queried the bill, I felt intimidated and they knew how to take advantage of an woman on her own. I also asked them to replace the trailer plug which was the wrong type and I needed a 7 pin, and they did replace it. Fast forward a few months down on the south coast, I checked to make sure my lights were working on the van and found that one of the blinkers on the van wasn't working, a friend of a friend who had worked for a caravan dealership for 15 years offered to check out the van for me. Upon taking the casing off the plug we could see all of the wires were hardly touching, so dangerous the whole thing had to be redone, they didn't even bother taping up the cable so all the wires are exposed. Any of these connections could have failed, the brakes on the van, my electric tow brakes ! this could have caused an accident a bad one, I cant believe that they were so slack. Also the fuses in the van were the wrong size too, and I've had problems with the electrics in the van there are 10 amp fuses where there should be 3 amp which has burnt out some of the wiring. I asked them to check everything! their workmanship is so shonky, the Manager John is a liar, don't get any repairs done by them and I certainly wouldn't buy anything from them. Absolutely no integrity I don't understand how they are still in business.Similar opinion? Write a review on ieatwords.com.au!
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hinterland family series 19 fantastic
Today we drove 2 hours upto hinterlands morriset to do our colour selections. The service was absolutely fantastic. John was very knowledgeable and gave us some great tips. From sales to selections we couldn’t be happier. Can’t wait to pick her up. Highly recommend
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Find out how Hinterland Caravans NSW, Morisset compares to other Caravan & Camper Trailer Shops
Know better, choose better.
TanmuzMid North Coast, NSW
- 2 reviews
nightmare!!!
This was our dream caravan!! They never kept us informed about our van. we had to keep ringing them. We picked the kitchen that i wanted & i also sent them pictures of the kitchen. Picked caravan up & wrong kitchen in van, cupboards out of alignment, silastic on walls through out van, shower not sealed probably, gaps in corner of kitchen bench, fridge activation wire on 12 volt incorrect, break safe wired incorrectly, cut & small hole in lino, dent in cupboard door, spray glue on wheels, 12 volt to 240 volt inverter placed in cupboard & not o...Read more
n side of bed (as marked on plan), toilet lid had scratches on it, 2 dents on the outside of van & van wasn't clean inside. We have never received an apology from them. We took it back to Morisset which is a 2 hr drive for us. They had the van for 4 weeks to Rectify all the issues. We rang the manager asking how the van was going & he told us that he had someone cleaning the van all day. We drove the 2hrs back to Morisset to pick van back up. We had a look inside van & most of the silastic was cleaned off, but the shower wasn't cleaned, it still had silastic all over it & there was a burn mark on the lino near the toilet. When i informed the manager his reply to me was" i can't be F@$%$# ever where". They don't care because they have your money!!! We got excuse after excuse. We did get compensated for the wrong kitchen, after many phone calls to them. What really ticks me off is that they have never apologised or said sorry for their stuff ups. I would never recommend Hinterland to anyone. My rating for them would be -10
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How they sell anything I wil never know
Trip to Hinterland caravans Morisset was a total waste of time, we were after a van had $90,000.00 to spend I had travelled 5 hours to them and they knew I was coming to look at a van they had. I was told it sold and there was nothing for sale till after some show months away. They both walked away to there air conditioned office not interested in selling me anything, or even ordering one, on leaving I went to the office and politely told them I won’t be back and was going else where to buy a van, and yes went and bought from Allan Grahams at Wyoming.
I give Hinterland 0 score and Graham’s 10 absolutely wonderful to deal with Mark at Allan Graham’s caravans.
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4.0(1)| Mon | 9:00 AM - 5:00 PM |
|---|---|
| Tue | 9:00 AM - 5:00 PM |
| Wed | 9:00 AM - 5:00 PM |
| Thu | 9:00 AM - 5:00 PM |
| Fri | 9:00 AM - 5:00 PM |
| Sat | 9:00 AM - 4:00 PM |
| Sun | 9:00 AM - 4:00 PM |
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3.6(335)
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