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8 questions from our users

Helen

Helenasked

HRR216

Pull cord to start will not work. It pulls out only a few inches and no further. Mower purchased from Bunnings only 6 weeks ago. I was trying to find a copy of the manual hoping this was a common problem with a simple answer but can find no information. Help please.



2 answers
Mickl
Mickl

Is there nothing stuck under the mower stopping the blades spinning ? Also I typed honda hrr216pkua manual into Google and a manual came up. Hope this helps

Helen
Helen

Thank you but yes I sis find that one BUT this is a HRR216Vku. Are they the same ????

Helen

Helenasked

HRR216

where do i find a manual for the hrr216vku

1 answer
Mickl
Mickl

Try Google may help



Allan M.

Allan M.asked

HRR216K10VKUA (Self Propelled)

Hello,
I have a bent crankshaft from hitting a concrete Storm water inspection Cover.
Is this replaceable or is it not worth the dollars to have it fixed.
Any contact numbers would be great.

1 answer
WaveBlender
WaveBlender

It is replaceable, but could be very expensive. With a quick google I found a crankshaft at $31.00 USD in the US, and exactly the same Honda part number here was around $340 AUD! Not sure if it was exactly the one for your model. You need to look at the labels on your mower and get the engine number first to start tracing part numbers. Ring Honda if you're not sure. They can probably quote on the part too.

https://powerequipment.honda.com.au/contact.aspx

If you or someone you know can replace it, I'd look overseas and work out the landed cost vs what Honda might charge you for the part, and consider if you're up for the job. Keep in mind there might be other components that need replacing (unless you're sure you only have to replace the crankshaft).



I suspect labour cost could be pretty high, but you might be able to find a decent small engine mechanic who can source the part(s) at reasonable cost (maybe even secondhand) and give you an overall repair cost.

Alternatively an engine swap is relatively simple, so there might be a mechanic who has one they could swap.

Just some thoughts to go on. A bent crankshaft isn't the end of the world. IT'll all come down to $$$.

Good luck

Jaxxnz

Jaxxnzasked

HRR216

Hello, I just brought Honda HRR216PKUA
10/03/2020 after spending 45min comparing with other mower at bunningwarehouse, it price cost more than any others mower there..i chosen it cause I think it will be the best mower cause it cost more than others.
I used it today cutting my lawn but feel very unsatisfied with the unit.

1) very hard and difficult to push
2) cutting levels is unsatisfied

Since there is no free trail offer anywhere else for this product, is there any chance I could return this unit and get a refund due to my unsatisfied with this unit??

Many thanks and awaiting for your kind consideration.

Regards,

Jack Ng
[email protected]

1 answer
Drew2756
Drew2756

Just out of interest, Why are you trying to push the mower when it self propels or is it not driving?
Also given that you can adjust the height of each will independently, how can you not be able to adjust the height to show you want it?

Peter M

Peter Masked

HRR216

Is it possible to slow the travel speed without trying to lift pressure on the smart drive trigger. I find that the mower moves faster than I can walk.

No answers
GrumpySmurf

GrumpySmurfasked

HRR216VYU (2014, Self Propelled)

I'm surprised at so many bad reviews on this mower. I was just about to get one.

So if this is no good, can some one recommend a self propelled mower for residential use that is great? Not looking to spend much. I will need it to catch well as there are weeds.

1 answer
Pineman
Pineman

Hello Mr. Smurf. I still use an HRR216 in my landscape maintenance business and have learned a few things that seem to help it perform adequately. But first of all, it is a little smaller than the HRX217's I normally use (great machines!) so it fits into some of the small townhouse yards we need to mow. The motor starts and runs just as well as other Honda models, which is a plus, not having to spend much time trying to get it started and running well and there's enough power for any mowing job. The main complaint I have is the difficulty in pulling it backwards but I found a couple of things that help: make sure you are not pressing on the drive levers at all while pulling back as even a slight touch on these engages the forward drive. Also if it is sluggish or locked when pulling back, just give the drive levers a nudge forward which usually helps loosen up the drive wheels. It's usually still a bit of an effort pulling it backward but these little remedies seem to help most times. As for the other problems such as loosening wheel nuts, broken wheel bolts and tire wear, these are easily fixed and not overly expensive. So it's not the best mower Honda has ever made but with the ever-reliable Honda motor it's still one of the best I've found within the price range.

Ae Albert Leilua Pilia'e

Ae Albert Leilua Pilia'easked

HRR216VKU (2015, Self Propelled)

I have no prob pulling this mower back- Im 6'4 280pounds..lol- but yeah weird how its hard to push when engine off?

1 answer
Mick
Mick

Well l you like to help you but my mower is back at the dealer as after 4 weeks fixing it l still can not pull it backwards so it's gone back to the dealer again.

lilmac

lilmacasked

HRR216

Have honda hrr216vka after a little while mowing I find that I cannot pull the mower backwards the wheels lock. I have removed wheels and cleaned the pawls but still cannot pull the mower in reverse. This is very frustrating as I have a lot of ground to cover and many obstacles which require that I pull the mower backwards to negotiate. What do I need to check next to be able to fix the problem?

2 answers
STICKY52
STICKY52

Sorry to hear Lilmac, I see other people have had this same problem, but I never had it with my mower. Some returned their mower to a Honda dealer and have had it fixed, I think. Is it still under warranty, they have a two year warranty. I sold my HRR216 and have purchased another mower. It still had eight months warranty left on it. I just could not put up with its shortcomings.

marty
marty

I checked all the settings as per honda tech fix to no avail it still locks up back wheels at times mostly when everything has warmed up I think it is a design fault and basically cannot be fixed I have left mine at honda dealer in disgust!

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