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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

2.0

171 reviews
5
(23)
4
(11)
3
(15)
2
(13)
1
(109)
  • Build Quality
    1.9 (71)
  • Value for Money
    1.3 (73)
  • Ease of Use
    2.4 (70)
  • Cleaning & Maintenance
    1.4 (71)
  • Product is used
    • Several times a week (30)
    • Weekly (24)
    • Daily (9)
    • Rarely (6)
    • Monthly (1)
  • Noise Level
    2.7 (68)
  • Pet OwnerYes (33) · No (38)
  • Battery Life
    1.7 (72)
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Dave S.

Dave S.Northeast, VIC

My Airstick Pro Drives Me MAD.

published

Having had my Air stick pro for nearly 18 months I decided to see if my problems were a common fault.
WELL in short yes.
Firstly it was highly recommended by Godfrey salesman, huge mistake of mine.they need to thoroughly test there products first as nearly 700$ was spent on this unit.
It blocks up almost every use requiring disassembly to clean.
It lasts 30 mins, that's ok.
It takes ages to recharge.
It's not really user friendly.
In short the suction is great but the delivery of dirt to the canisters is very poor designed.
Particles bigger than a pea will become lodged in the tubing and all the lint sticks behind them .
Do I recommend this unit sorry NO.

Waste of Time and Money

published
MichaelJenny Levot

MichaelJenny LevotDarling Downs, QLD

Hoover Air Stick Pro bad product, Don't Buy!

published
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Dimples

DimplesSydney, NSW

  • 2 reviews

Hoover air stick pro vacuum cleaner

published

The salesman at Godfreys recommended this cleaner for me. I have rumatoid and needed something that was easy to use . I am very dissapointed. The battery does not even last long enough to do my lounge, dining and kitchen. After a month the cleaner blocks up every time the power stops and I have to get someone to pull it apart to unblock.I will never deal with Godfreys again



MG

MG

  • 2 reviews

Cleans well while it lasts

published

Does - did - a great job on the carpets and hard floors. I say did because at around the 12 month mark the battery just dies. Turns out this thing is useless without power, can't eve use it as a broom. We did get a batter replaced at the 12 month mark but here we are, just over 2 years in, and it needs replacing again. If it was cheaper it wouldn't be so bad but this is an expensive device - so steer clear.

Nancy

NancyMetropolitan Adelaide, SA

  • 2 reviews

Worst vacuum ever

published

The salesperson talked me out of the Dyson I wanted to buy and assured me the stick pro was ideal for pet hair. I have to take it apart every time I use it and use my old Dyson to suck out the blockages. Ridiculous that I have to use a vacuum to clean a vacuum before I can use it. It is only 4 months old. Total waste of money, it is worse than useless.

Mona

MonaSydney, NSW

Waste of money

published

I only have hard floors in a tiny 2 bedroom apartment. The battery barely lasts me through the lounge and kitchen and cleaning the drums is a nightmare. The vacuum now only works on low power, when i put it on high power it turns itself off. Regret the sales assistant taking me into buying it claiming its just as good as the Dyson.

Adam

AdamGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Just a toy

published
Mega tired

Mega tiredMelbourne

  • 7 reviews
  • 6 likes

I have such buyer's remorse

published

Another person who got pushed into buying this at Godfreys. I have two long haired cats and even though I keep the floor pretty clean, I have to unclog the brush head and neck of this every few times I use it. I'm utterly sick of it. Emptying it makes a real mess too. I think the battery life is OK.

Stick Vacuum Cleaners

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Helen m

Helen mCentral Highlands and Goldfields, VIC

Not worth the money

published

I only have one room of carpet and a tiled area bought specially for these areas worked magnificently for a few months then the clogging started and the battery didn’t last long enough about 8mins. tedious to pull apart to unclog, bought from Godfrey’s their recommendation $599 the $49 from Aldi much better no more Hoover for me.

Worst vacuum cleaner I've ever owned

published

Pros:
Great suction (when it's going!)
Very quiet
Very Light

Cons:
Battery barely 13 minutes on full power.
6 hr recharge.
Often gets blocked with dog hair & takes ages to dismantle and muck about with a screwdriver fishing it out
Dust capacity rubbish
Emptying is complicated and takes to long.

Brenda

BrendaDarling Downs, QLD

Waste of money

published

I have had my Air Stick Pro for over a year and I can truthfully say it as an absolute waste of money. It doesn’t fit under low furniture and the accessories are terrible-too narrow, too short. What is the flexible hose for exactly ? Would never recommend it or Godfreys.

Pete

PeteSouth East Queensland, QLD

Waste of money

published

6 months old and I'm sick and tired of dismantling the cleaner to clear blockages. Already some of the parts are very worn and I can't see it lasting until the end of the year. A total waste of $600. Will never go to Godfreys again. Should have bought the Dyson.

Caz

Cazbargo

  • 10 reviews

Makes life easy

published

It’s so very easy to vacuum now, I can wiz around & it’s extremely easy, there is no pulling a heavy vacuum behind me & no constantly changing power points. It’s the best vacuum I’ve owned in 47 years, suction is better than my expensive Dyson & so much easier to manoeuvre about, cuts vacuuming time down by heaps

Date PurchasedMay 2017

Hopless, Keeps clogging up at the 90 degree bends of the felxible tube.

published
Stick Vacuum Cleaners

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Sick of Sealy

Sick of SealySydney, NSW

  • 2 reviews

A very regretful buy!

published
1 comment
Sick of Sealy
Sick of Sealy

Please change my name from "Sick of Sealy" to AI

Unhappy customer

Unhappy customerSouth East Queensland, QLD

Piece of rubbish

published

I purchased this on high recommendation at a Godfrey’s store. I previously owned a Dyson. It was expensive $549 but I liked the convenience of not having to bend down or have to drag a cord along behind. I clean it weekly and it still becomes blocked up and have to dismantle pieces to clean it out but still have issues going around the corners to remove the debris. The battery charge is running out now at approximately 8 minutes and I cannot get all my floors done. Very annoying. Warranty ran out 1 month ago. Would never spend big $$$$ like this again on such an unreliable and time consuming appliance.

barry

barryPeel, WA

Worst cleaner ever

published

Battery will often not complete cleaning of a 3 bed 1 bath village unit used by professional cleaners on tile and vinyl floors.Cant decide if the pro stick or godfreys
Is the worst have had it back twice which was a waste of time

Always Blocked

published

As with others, it is a good idea, but fundamentally floored (slight pun). The design is poor, the vacuum is constantly blocked from carpet fluff, pet hair etc. It is a shame because I think that the idea is good, strong suction, many great accessories, the spinning broom at the front... etc. But having to pull it apart twice a month to unclog it is not acceptable. It is a result of the bend into the first suction chamber in particular.

Disappointing given the brand and cost.

Date PurchasedFeb 2017
Sean G

Sean GSydney

Complete rubbish

published

This product is an absolute waste of money. The main problem is that the vacuum becomes blocked very quickly and then fails to have any suction, you then need to pull it apart and physically remove all of the debris that gets caught up in it. The pipes inside are too narrow and too convoluted resulting in a backup of what it sucked up. For fairly light use we are having to pull it apart every few weeks and it takes about 15min to clear it. I've never had a vacuum like it and I'll never buy another Hoover.

Date PurchasedApr 2018
Page 4 of 9
See all Hoover Air Stick Pro reviews

Questions & Answers

danandrach2000

danandrach2000asked

My Airstick Pro only runs for 10 seconds after a full charge

3 answers
Natalie N.
Natalie N.

I’d definitely call customer service about that.

Hoover
Godfrey G.Hoover

Hi,
There may be an issues with the battery, charger or PCB in the machine.
We would recommend to take the machine into your nearest Godfreys store, when they reopen, for further inspection.
Regards,
The Hoover Team

Razor
Razor

It’s a common complaint about this air stick, so the battery might need replacing. If it’s still under warranty, it should be done free of charge.

Judy P

Judy Pasked

Hoover air stick pro how can put the easy brush in the head.
I cant get it it.

2 answers
Hoover
Godfrey G.Hoover

Hi Judy,
To remove the brush you will need to unlock the latch with a coin, the brush can then be lifted out.
To put the brush back in place the opposite end of the brush, from the latch, in first then the other side will just drop into place, the latch will then need to be re-locked into position.
This can also bee seen on page 14 of the user manual.
Regards,
The Hoover Team

Judy P
Judy P

Thank you i finally hot my neighbour to put it in. He had stronger hands

Colin M.

Colin M.asked

How do you replace the battery in the air stick pro

3 answers
Robyn W
Robyn W

Had to go to an authorised service place. Godfreys have closed down here. The batterycosts about $100-140 though.

Hoover
Godfrey G.Hoover

Hi Colin,
Replacement batteries for the Hoover Air Stick Pro are $99, they can be purchased through your nearest Godfreys store or over the phone by calling 1300 360 845.
On page 7 of the manual there is instruction on how to access the battery for replacement, however if you are having issues your nearest store ca assist you.
Regards,
The Hoover Team

Hoover
Godfrey G.Hoover

Hi Robyn,
Yes, the Godfreys store in Darwin has closed, however, repairs and parts are now available through The Vac Shack in Palmerston.
Regards,
The Godfreys Team

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