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30 questions from our users
Garryasked
Can you replace battery in Hoover ultra power
1 answer
Yes! After three years of consecutive the battery died. I got its replacement only in $60. It is working perfect now.
JLKasked
how long does the lithium battery last and how much does it cost to replace
No answers
alan g.asked
Lights have stopped working. Vac about 5 months old. What do we do?
No answers
Gregasked
Lights only work for a few seconds when vac is switched on.is this normal.
1 answer
Hi Greg, if you’re referring to the lights on the head, then no it’s not normal mine stay on as long as stick vac is switched on.
Teddyasked
Hi I have had the hoover ultra power stick vac 2in 1for around 6months, with no problems, but the head brush has suddenly stopped spinning and no Suction, the hand held part works fine, but when I put it back in no Suction at all, thanks Barbie
1 answer
Hi Barbie sounds odd, I guess you have cleaned the rotating head and made sure there isn’t a blockage. You may have to call the service dept or take it back to where you purchased as they may have some idea.
Faye P.asked
the top switch do longer works can this be repaired or replaced
No answers
vanasked
Swivel head came out and does not lock back in, what holds it there ?
No answers
Brett S.asked
Power plug gets very warm when plugged into socket. Is this normal ?
Brett
1 answer
Hi Brett
After I saw your question, I check the plug on my Vac and it's not even warm to the touch.
I keep it plugged into a power board without any problems.
Have you tried plugging your Vac into another socket? If it's still getting hot there, maybe you should ask at the store where you bought your Vac.
naydzasked
I want to know where I can buy the filters please? Has anyone done so?
1 answer
Hi Naydz
When I bought my Hoover StickVac from GODFREYS, it was explained that the outer part of the filter may be washed but the INNER part should be regularly tapped clean and when necessary, replaced.. never washed.
The part I would be looking for (for my version) is called the "Hoover Freejet Filter System" priced at $19.95 at Godfreys.
However, if I searched for the FILTER PART NUMBER DESCRIBED IN THE MANUAL THAT CAME WITH MY VAC - the part described, is not what would fit my machine.
Hope this is some help.
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