Hoselink offers a monthly draw for the chance to win a $100 Hoselink Shopping Voucher for reviews both positive and negative. It is possible that reviews were written by customers who entered this draw.
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3425 (25m)Danny D.Sydney, NSW
- 4 reviews
Exceeded my expectations
Hose reel is sturdy and hose is heavy duty and doesnt kink at all. Retractable mechanism works efficiently unlike others i have purchased in the past. Very happy with this purchase.
1 comment
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Justin ColburnSydney
- 2 reviews
Cheap made don’t not recommend
I bought 2 hose link 30m reels about 4 years ago one in which become faulty around 2 years ago (doesn’t roll up anymore and guide broken) and now today the other has done the same thing.
It’s quite frustrating as I expect something that I paid so much for to last longer I’m now up for two more hoses when in my eye these should of lasted.
I have wrote 2 emails to hose link with no reply to both I would never buy another one and would never recommend getting one of these.
1 comment
Hoselink O.Hoselink
Hi Justin, We are so sorry to hear about the issues you're experiencing. Over the years we have spent our time upgrading and improving on the quality of our hose reels. We can assure you this is not a... Read more
common issue with our reels however we can appreciate that this is very frustrating. We make sure we have answered all our incoming emails by the end of every day therefore if you haven't received a response then maybe it didn't come through. We are always more than happy to assist you with any issues you are experiencing. So please call us on 1300 900 618 or email us at [email protected] if you would like our assistance. Kind Regards, The Hoselink TeamSimilar opinion? Write a review on ieatwords.com.au!
JacHunter Region, NSW
- 46 reviews
Last one has been great...the latest one tangles and jams
Bought this set for hubby for Xmas as he was so pleased with the last one we put in the back yard. Installed the roller out front and it worked for 3 weeks. Now jamming in the holder and can't get the hose out without major fiddling about. Really disappointed. Cost me over 200.00.
1 comment
Hoselink O.Hoselink
Hi Jac, Thank you for your review, we are sorry to hear your husband is struggling with his Hoselink hose. We find that if you don't walk the hose back in when retracting the hose it can get jammed wh... Read more
ich is maybe what has happened. This can easily be fixed, if you contact our customers service team we would be more than happy to help you solve this issue. Kind Regards, The Hoselink TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Hoselink Retractable Hose Reel 3400 Series compares to other Garden Hoses
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PurnomoPoint Cook
- Retractable Hose Reel 3400 Series
- Verified purchase
High Quality Product
Very happy to buy this product, on time delivery, easy to install and I can retract and replace the hose easily and very smooth. Now I use it for watering the plants and cleaning my car. I bought this product right after Christmas but the product still arrived on time.
1 comment
Hoselink O.Hoselink
Good Afternoon, thanks so much for taking the time to leave your comments. It's great our team were able to dispatch out your order to you promptly and you are loving y our Hoselink purchase. Happy Hosing! The Hoselink Team
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Ron WidmerWright 2611, ACT
- 2 reviews
- Retractable Hose Reel 3400 Series
- Verified purchase
Outstanding product
An outstanding product reflecting Australian ingenuity and excellence production standard. The Hoselink Retractable Hose Reel and attachments were delivered promptly and were installed without any problems. I will definitely be referring the products to others and purchasing my future garden watering needs from Hoselink. Congratulations on the service offered by your company!
1 comment
Hoselink O.Hoselink
Hi Ron, thanks so much for the great comments! We really appreciate you taking the time to recommend us to others and looks forward to seeing you return to shop with us again in the future. Kind Regards, The Hoselink Team
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SudsGreater Melbourne (Metropolitan), VIC
- 3 reviews
Why did I hesitate.
It is in arguably the Best hose reel EVER! It pulls out easily retracts easily snaps together easily. It was worth money because it works so efficiently and easily. I recommend it to everyone. Seriously considering buying one for my parents, no tripping hazard no effort required to retract. Ideal.
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beccy.schibrowskiNorth Queensland, QLD
Great item! Wish I had it years ago
Easy to set up "My hubby can do it so anyone can" My 4yr old can pull the hose and finds it easy to do so. Only thing he is upset about it that I will not take it skying with us.
1 comment
Hoselink O.Hoselink
Thanks Beccy! Sounds like the whole family is enjoying the new reel!
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Georgia-lee
- 2 reviews
We love it!!
Best thing I've bought in ages. It's everything it promises & looks awesome on our pergola wall. The quality is obvious & the whole system is really well designed. Brilliant product, thank you.
1 comment
Hoselink O.Hoselink
Thanks for your great review. Great to hear you can really see and feel the quality difference of our products .
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Simply the best
So many inclusions when it arrived. Once we figured out how to install it, it was simple. Worked from the first go, and manages the 30m down to the end of our property easily. So many different settings on flow options. Retracting perfectly. Just top quality in comparison.
1 comment
Hoselink O.Hoselink
Thanks for the great review Brooke. Wonderful to hear how seamless installation and use has been for you!
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Find out how Hoselink Retractable Hose Reel 3400 Series compares to other Garden Hoses
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Talie
- 2 reviews
- Retractable Hose Reel 3400 Series
- Verified purchase
Mum loves it
Mum's huge on gardening and this hose reaches all the way across her garden and retracts with ease. I'm so impressed I've just bought the 15m one for myself too! No kinks, no straining, no having to push and pull multiple times to get the hose back in the reel. Nice and tidy and functional. Love it.
1 comment
Hoselink O.Hoselink
Hi Talie, thanks for your review. It's great to hear you and your mum are happy with the Hoselink products you purchased. We hope you continue to enjoy it! Kind regards, The Hoselink Team
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Simply wonderful love it
I can’t believe how easy it is to use no heavy pulling or messy pack up. It has stopped many a tantrum in my house thank you hose link. What a wonderful product thinking of getting my mum (80 years young) one she currently has a cheaper version and it constantly getting jammed and doesn’t slide out or in very well not like our hoselink. Just love our hoselink
1 comment
Hoselink O.Hoselink
Hi Carm, thanks for your review. It's awesome to hear you are happy with the Hose Reel you purchased from us. We really appreciate your support! Happy Gardening! Kind regards, The Hoselink Team
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Nic HCairns
Its great
Reel is great. Easy to pull out but sometimes sticks before doing back in. Maybe due to being new. Great length hose and attachments are quality. Happy that everything required to install is supplied no matter surface type. It was easy to install with enough hose to place in best position.
1 comment
Hoselink O.Hoselink
Hi Nic, thanks for the 5 star review and it's great to hear you are enjoying your Hoselink Hose Reel. You can try pulling the reel out to the full length and this should reset it. If it continues to s... Read more
tick, please do get in touch. Kind Regards, The Hoselink TeamSimilar opinion? Write a review on ieatwords.com.au!
J. AdamsIllawarra, NSW
- 4 reviews
- Retractable Hose Reel 3400 Series
- Verified purchase
You wont look back
I love this product that much I purchased 2 of them. Dont waste money on gimmicks this product does all you need. Washing the car, water the gardens it does it all but more important looks very stylish, clean and compact. I'm now buying another for my parents I just cant watch them use an old hose that tangles and has no pressure. I reccomend everyone to purchase this beauty I'm telling you, you wont look back.
1 comment
Hoselink O.Hoselink
Good Morning, it's fantastic to hear you have been back to shop for more and you are enjoying your products! Thanks for recommending Hoselink to others! Kind Regards, The Hoselink Team
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Tammy
- 8 reviews
- 1 like
- Retractable Hose Reel 3400 Series
- Verified purchase
So amazing I had to buy another one
We loved our first hose reel so much we had to get another one. Even the postman struck up a discussion mentioning how much he loved his. Seems they are loved by all and we know why. The 30m length and strength of the connectors is really good and the customer service for any queries are so well dealt with. Dont forget the hose reel guides as if you want to drag it around a corner it does get annoying but I absolutely love the hose reel from hoselink and glad I didnt settle for a cheaper one.
1 comment
Hoselink O.Hoselink
Hi Tammy, thanks for your review. It's awesome to hear you (and your postman) are loving Hoselink! We appreciate your kind words and lovely feedback. Thanks for your support. Happy Gardening! Kind regards, The Hoselink Team
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Fantastic
The unit looks great and operates perfectly and has been manufactured to great quality. The hose reels in and out with ease and the hose connections seal and lock together tight ensuring there are no leaks. The multi function hose sprayer provided does not leak and has a handy water lock which shuts to water flow off without having to walk back to the tap to turn off. I highly rate this product.
1 comment
Hoselink O.Hoselink
Hi Leigh, thanks so much for your awesome review. It's wonderful to hear you are happy with the Hose Reel, fittings and spray gun you purchased from us. Thanks so much for rating us so highly and for ... Read more
recommending us to others. Happy gardening! Kind regards, The Hoselink TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Hoselink Retractable Hose Reel 3400 Series compares to other Garden Hoses
Know better, choose better.
- Retractable Hose Reel 3400 Series
- Verified purchase
Love it
We ordered two of the 25m Retractable Hose Reel and the increased water pressure is amazing, the length of the hose goes right to the end of my yard. We have been wanting one of these for years and we are so happy we got 2. Delivery was quick and easy to install.
1 comment
Hoselink O.Hoselink
Great to hear the extra flow of the hi-flow was exactly what you needed. Enjoy!
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Works Well
Got sick of every hose kinking and connections bursting and spraying water all over me. So glad bought a Hoselink retractable reel. Sits nicely on its bracket, keeping the garden nice and tidy. Works well. I use it everyday. Hose spray head also the best I have every used. Will be getting another one for the other tap.
1 comment
Hoselink O.Hoselink
Thanks for the review Jen! it really does make watering easier, glad you are enjoying your purchase!
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SpringSouth East Queensland, QLD
- 2 reviews
Reliable and easy to use
Our second Hoselink and just as happy as with the first. Solid and easy to use, always retract which was a constant annoyance with Pope brand. This is a 20 m hose and is ideal around our backyard garden near the house. We use a 30 m for the bigger front paddock and it is also brilliant. All my neighbours are now converts to Hoselink
1 comment
Hoselink O.Hoselink
Thanks for your review and to hear that you continue to enjoy our products.
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Happy wife
Tried another brand ... fell to pieces in a month and was hard to use ...
1 comment
Hoselink O.Hoselink
Good Afternoon, thanks for taking the time to rate Hoselink 5 stars. It's great to hear you are happy with your Hoselink Hose Reel and this is superior to the other brand you tried. Happy Hosing! The Hoselink Team
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Perfection
I bought the 25 metre retractable hose reel. It is perfect. No messy hose to trip over and so far no kinks. I had procrastinated over buying one from hoselink for years. Wish I had of just done it then. I’m now saving up to buy another one for the front garden.
1 comment
Hoselink O.Hoselink
Hi Lisa, thanks for taking the time to leave your comments. It's great you decided to choose Hoselink for your watering needs and are glad you did so. We look forward to seeing you return to shop with... Read more
us again in the future. Kind Regards, The Hoselink TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Peterasked
Have had our unit for 4 years of trouble free operation. Great product. However the reel has started to noticeably squeak when being both pulled out and retracting. I guess a squirt of some non oily lubricant is in order but not sure where to apply. Thanks. Peter.
2 answers
Same answer as below
Hoselink O.Hoselink
Hi Peter, Thank you for taking the time to leave a review. So glad to hear you're loving your Hoselink hose reel. It sounds like you may just need to lubricate the o-rings on the elbow joint. This is quite simple. Please get in contact with our customer service team for further information as we are always happy to help. Kind Regards, The Hoselink Team
Peter W.asked
Have had our unit for 4 years of trouble free operation. Great product. However the reel has started to noticeably squeak when being both pulled out and retracting. I guess a squirt of some non oily lubricant is in order but not sure where to apply. Thanks. Peter.
2 answers
Suggest you ring them directly as per their website.
Hoselink O.Hoselink
Hi Peter, Thank you for taking the time to leave a review. So glad to hear you're loving your Hoselink hose reel. It sounds like you may just need to lubricate the o-rings on the elbow joint. This is quite simple. Please get in contact with our customer service team for further information as we are always happy to help. Kind Regards, The Hoselink Team
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Hoselink O.Hoselink
Hi Danny, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you. Kindest of Regards, The Hoselink Team.