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Reviews

4.9

197 reviews
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    4.9 (34)
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A very happy customer

published

I was extremely happy with the Advocate CAMERON PARKER. He answered every call or message promptly. Nothing was too much trouble for him. He sold my unit in 11 days. Happy with price. I have already recommended him to a couple of people. Cameron was very patient with me as I wasn’t well. Thanks Cameron and Ian Reid Advocates.



1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Sue, WOW what a fantastic and quick turn around for you! We wish you well, and thank you for taking the time to leave us a review - we truly appreciate it!

Joy

JoyMill Park

Excellent Professionals

published

Thanks Luke. Couldn't have recieved the marvelous outcome without your professional assistance. A stressful time made a lot easier. Thanks Joy



1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Thank you for leaving us a review Joy - Luke is very professional and we are so glad to hear that the outcome was marvelous for you. All the best!

GRANNIE

GRANNIE

  • 2 reviews

No stress!

published

We felt very comfortable with Michael from the first meeting.
Whilst the property market has dropped we felt that he did the very best to get the price we got.
Very professional. Thank you

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Grannie, fantastic news! We are glad to hear that Michael did the very best to get you a great result despite the property market changing. Thank you for leaving us a review!



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Linda23

Linda23Ivanhoe

Made it look so easy

published

Nicole Rowe gave such excellent service that it made everything so easy - even though selling property is considered one of life's biggest challenges. I was so glad that Nicole assisted me from whoa to go - as they say. I found her extremely personable and very professional in her approach. Nicole gave prompt advice, which was so amazing in this day and age.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates
  • Verified customer

Ben Reid

published

Thank you Ben for your professional and engaging approach to our elderly mother’s sale of her one and only ever house built 67 years ago shortly after she arrived in Australia from the Netherlands and started a family of eight children. You brought the real estate agent, auctioneer and others together to seamlessly achieve a harmonious team dedicated to produce a stress free outstanding sale. You always kept us informed throughout the process with integrity and understanding which comforted my mother during such an emotional time for her in leaving her home of 67 years. Again, thank you Ben, you are a true gentleman and, a fantastic Vendor Advocate.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates
Bel H

Bel HMelbourne

I couldn't have done it without my Advocate

published

Nicole Rowe was the single biggest factor in helping us achieve a sale that exceeded our expectations. Throughout the whole process she acting professionally and decisively, from helping us to understand all the stressful processes to recommending and supporting us in decisions we made about the sale. Sincere thanks to Nicole - I highly recommend her to anyone selling their home and wanting a passionate, professional advocate.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

So easy from start to finish, thanks again Ben!

published

We are very happy with the sales result and the entire process was easy thanks to our advocate Ben Reid. Everything was effortless and well managed, our options were clearly explained every step of the way and given how many people told us it would be stressful to sell our home, it was a pleasant surprise to find that it wasn’t stressful at all. He coordinated all parties, kept us well informed and gave us the information, advice and market expertise to make informed decisions throughout the process. Ben and the team are highly recommended by us! We knew we had made the right decision from day one.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Ange and Kerrie, congratulations on the sale! Thank you for taking the time to leave Ben a review - he is a fantastic advocate! We appreciate your feedback and hope to work with you in the future :)

Rose

RoseNathalia

  • Verified customer

Cameron Parker is an outstanding professional advocate

published
1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Couldn’t have gone through the property selling process without Ian’s help.

published
1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Gaye, Ian sure does go above and beyond for his clients! What a fantastic experience you had with him. We are so glad to hear selling your home was an easy process. All the best! and thank you for leaving us a review - we truly appreciate it!

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Professional Plus+++

published

My Sincere and grateful thanks to all at Ian Reid, especially MICHAEL COLLINS - for the professional advise and care throughout a most stressful process, nothing but vv high regards with updates and advise.
Will use again in the near future, and refer others to use with no hesitation.
Sincere thanks to ALL

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Trees, we will pass on your feedback to Michael - we are so glad you had a fantastic experience with him. Thank you for leaving us a review, we really appreciate it, we look forward to working with you in the future!

Best Sales Process I've Ever Had

published

I worked with Ben Reid to sell my house after a friend telling me about the phenomenal results they got when they sold their own house. I'm so glad I decided to give them a call. Ben helped me with every part of the process from finding the right agent for my area right through to handling the negotiations at the end with the buyer.

Not only did he make the process easy, but he was also a rock emotionally when I needed it. He was always available to answer my questions and worked with me with the agents until the deal was done. I felt very safe and in control with his guidance.

I'd never sell a house without him again. Thanks, Ben

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

A second successful sale Thank You

published

Well researched & well executed. A good result. Would use Ian Reid again if the opportunity arose. Thank You Floris.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Dianne and Peter, thank you for leaving us a review for Floris and the team! We hope to work again with you in the future.

Em T

Em TGreater Melbourne (Outer), VIC

  • 2 reviews

Made the entire selling process seamless & enjoyable

published

Sue & Ian Reid have been amazing with the sale of our house. This was our very first home & we actually enjoyed the process because of the guidance & honesty we recieved from Ian Reid & Sue.
Thank you so much for making this process less stressful than we ever expected. We will be sad to see our home go, but are very happy with how much easier Ian Reid made the whole process.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Excellent service

published

We had Luke Scanna from Ian Reid help and guide us through the selling of our home and he was extremely helpful and great at his job advising and guiding us during what is a stressful time. The house sold in about 4 weeks at almost the top of the range, he kept us fully informed throughout the whole process and was always available. l'm so glad we used Ian Reid Vendor Advocacy.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Slugger, what a quick and great turn around for you! We are glad to have helped you and had you as a client, so thank you for leaving your feedback!

Doug C

Doug CMelbourne

The Perfect Way To Sell Your Property

published
1 comment
Ian Reid Vendor Advocates
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Quality service

published

After trying to sell my house without having to go through realestate agents and failing, a friend suggested Cameron Parker from Ian Reid Advocacy. Well from our first meeting, Cameron put me at ease with how his role my advocate worked and guided me through the process. From selecting the best agent, organising viewings and following up on any issues that arose. Stress free sale. I would recommend Ian Reid advocates to sell your home, they won’t disappoint. Particularly Cameron Parker

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Christine, such a shame the first time failed for you - we are so happy to hear that Cameron made the second time easy for you and guided you through everything. Thank you for taking the time to leave us a review, all the best!

Nic

NicMelbourne

Ian Reid Vendor Advocates

published

Floris was fantastic in guiding me through the process of selling our house. He was always available easy to talk to and keep us informed all the way through. Floris completely took away any stress involved in selling. Would highly recommend Ian Reid and Floris for anyone looking to sell their property.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Nic, congratulations on the sale of your home! It can be a very stressful process so we are very pleased to hear that Floris took that stress away. Thank you for taking the time to leave us a review - we truly appreciate it. All the best!

Kevin C

Kevin CFrankston

  • 2 reviews

House sold with minimal stress

published

Our Ian Reid vendor advocate, Floris Antonides, guided my sister through the process of selling her house and alleviated much of the stress associated with selling a home. The price obtained was at the upper end of her expectations and she couldn't be happier with the support Floris provided.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Kevin, what a fantastic outcome for your sister! We are glad Floris was so helpful. Thank you for your feedback, we really appreciate you taking the time to do so.

Luke Scanna

published

Luke was great - always available and very responsive. Took the hassle out of finding an agent, negotiating commissions etc.

1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Ryan, thank you for taking the time to provide feedback. We are glad to hear Luke was able to take all the hassle out of selling your home.

Colstar

ColstarMelbourne

Cameron Parker

published
1 comment
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Colin and Jan, thank you for leaving us a review with your experience with Cameron, what a fantastic outcome for you! We are very happy to hear that this daunting task was made easy with the help of Cameron! We wish you all the best.

Page 4 of 10
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Questions & Answers

Stephen Farrell

Stephen Farrellasked

Hello Ian, an unusual situation. Our home sold via auction 5 weeks ago. Two weeks ago we followed the Govt advice are living in lockdown. To explain my family are not leaving the house or yard & I leave twice weekly to do shopping. On Wednesday the Agent advised the purchaser's bank wish to send a valuer through the house and a kerbside valuation is not sufficient. At this stage we have said no. Where do we stand?

1 answer
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Stephen,
These certainly are unusual times. If you sold your property by auction, or within 3 days before or after the auction date and there were no special conditions added to the contract, then your sale is completely unconditional. It is not subject to the purchasers financial approval and therefore you are well within your rights to deny access to the buyer for any reason other than one final inspection. This final inspection normally happens within a couple of weeks of settlement. In case there are any specific circumstances that we are not aware of, we suggest you run this by the solicitor who prepared the Contract of Sale and follow their advice. Otherwise stay safe and we wish you all the best.

Heather Hicks

Heather Hicksasked

We live in Warragul do your services reach that far

2 answers
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Good Afternoon Heather,
Yes, we have covered Warragul in the past and would be happy to do so again for you.
Can we arrange for an advocate or our Customer Care team to contact you to discuss further?
Alternatively, you are most welcome to contact our office on 03 9430 0000 at your convenience.
Thanks in advance and we look forward to assisting you.
Ian Reid Vendor Advocates - Customer Care

Heather Hicks
Heather Hicks

Thank you I will talk to my husband and get back to you.

Sharon

Sharonasked

Hi I need to know what are my rights as a property owner, I have a tenant that is stating that he can leave my home, his lease was up on the 31st December 18. He has broken the lease agreement, 1) he hasn’t kept the house in the condition that he walks into. There was too be no dogs,he has 3 of them and they have destroyed my gardens and yards, he has broken things in the house. I have photos of the condition of the property. When my husband passed away I thought I would lease out for a short time. Pls can you give me some information that can help me, the real estate said that I have to wait another 2 months as she forgot to put a form in, I’m assuming to the courts and forgot to submit them on time she was two days over the time frame.

1 answer
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Sharon,
We sincerely apologise for our delayed response. We didn't seem to receive an alert that a question had been asked and have only just seen it here.
We're sorry that you haven't had a good experience in letting out your fathers property, that's a real shame and a headache you just didn't need. If you are still having troubles we are most happy to speak with you over the phone to discuss a few options that we can suggest based on the situation.
We don't have a resident property management team but our staff have some experience with that aspect of the industry.
If we can help. please contact us on 9430 0000

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