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Reviews

4.8

198 reviews
5
(186)
4
(3)
3
(1)
2
(2)
1
(6)
  • Customer Service
    4.4 (20)
  • Timeliness
    4.7 (19)
  • Job Satisfaction
    4.5 (17)
  • Rates and Fees
    4.4 (19)
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TV antenna repair

published

Problem was identified quickly. Chris replaced the antenna and suggested the best aerial for our
needs Service was friendly and proficient thank you!! Would recommend to anyone!



Problem solved!

published

Shaun was outstanding. He solved our problem and explained it well. He made a second visit without charge so that we could get a refund on a faulty piece of equipment sold to us by a major chain.

Excellent job and service

published

Prompt professional service. Very polite and knowledgeable. Worked efficiently and completed the job promptly. Explained exactly what was required to fix the problem. Value for money. I have no hesitation in recommending this service.

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Great work arrived on TIME !!

published

Canning Vale WA Paul was great very helpful arrived on time when he said he would and was very pleasant to deal with would refer him to other people



Robyn

RobynPerth

Excellent service

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Excellent service from Jake! Attended on time to the minute and sorted out my TV reception within minutes.
Would definitely recommend!

Good job

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I called jim antennas hotline then answered in polite manner. Then booked Cris for us to come have a free quote for my antenna enquiry. Just as soon as I hanged up with the receptionist Cris already called and said he is in the area and going to have a look. At that very time he installed the antenna. Very fast! Very efficient! And on top of that offered us a free cable for our tv! Would definitely recommend you guys! Keep it up.

Nice to see good old customer service is alive

published

Ryan did a job for me in my house in Como, WA. The service was excellent and Ryan went beyond what was requested. I would certainly recommend him. If all the the Jim’s people are like this it is good to see a company that still values the customer.

Jordi

JordiMelbourne

  • 5 reviews

Incredible antenna service

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A called the office and Robert called me back immediately, at 5pm on a Saturday. He came on the Wednesday for a quote and to my surprise installed my antenna then and there, to my double story dwelling. He connected my tv and even made an extra connection cord as needed, even tuned my new tv. I would highly recommend Robert to anyone!

Decibel

DecibelPerth, WA

  • 3 reviews

Happy as the proverbial, sorted out my NBN FTTN Issues

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Went to the website and requested a quote. Had a call back within half an hour and explained my problem with a constant disconnecting NBN service. He turned up the next day as stated and provided a quote. He was able to and did perform the job straight away and all of my disconnection issues have now disappeared.

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Very professional

published

Shaun was very professional .arrived at the exact time and explained well about the job.
We will have the service again

Bill B

Bill BPerth

Thanks Jim

published

Service beyond expectation. I had a call within minutes of submitting a request (in the evening) and the TV antenna installed the following day. If only all tradespeople were as efficient!

V Good

published

Paul was quick, clean, informative and efficient.
Will call again when we need help and recommend both Paul and Jim!
Merry Christmas

Patsy

Patsy

  • 2 reviews

First rate job

published

Grant was excellent. Installed the antenna, helped mount new TV, provided all the necessary cables and was very reasonably priced. Highly recommended.

Paul B

Paul BPerth

Jake Solved all my broken Internet and TV issues

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Jake,

What can I say. What a top guy. Not only did he come and fix my TV and internet issues on a 36 degree day he also went to the extra step to sort my incoming cables to boost my internet speed from 5mps to 10mbps. He brought my house back into the 21st century. Thanks Jake

Excelent service with efficient members of Jims

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Ryan answered my call within 15 minutes. Arranged to come next day which was very prompt. Could not ask for a nicer efficient and polite person to talk to. Where any questions was no problems to answer to cover all my concerns. I will recommend Ryan to any persons needing an Antenna

Electricians

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Emma

EmmaPerth, WA

Very Streamlined Process

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Excellent work from Ryan. Arrived early, but texted to let us know. Professional manner, clear explanations and easy to converse with. Antenna and extra point are both working well.

Old fashion service with a smile

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Phone the direct number rcieved a emaik and a follow up text regarding a time for the day. I did this at 10pm that night not expecting any thing until the next day... i was impressed.
The next day Christopher arrived on time a big happy smile and well groomed. His knowledge and and help to fix the problem after getting in a roof on a very hot day.
Gave us a quite then repared straight away then doubke checked all 4 TV and each channel.
Christopher is in our local Byford area and what s awsome example to be Jims Antenna front man....

Highly recommend and definatley would use him again....
Very professional

Wendy

WendyWestern Australia

  • 2 reviews

Great service

published

Shaun was very efficient and prompt. He also ended up helping out my neighbour on the same day with her aerial problems.

Arrived on time completed the job very happy with Cameron's work

published

Excellent service from Cameron from jarrahdale west australia . Arrived on time complex job. Was very helpfull regarding other issues we had

Excellent service.

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Cameron was recommended to me by a work colleague who was very impressed with his quality of work and service. We have to agree that Cameron’s work and professionalism was first class. And great value for money!

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