KarindaSouth East Queensland, QLD
- 3 reviews
Terrible customer service
Hard to assemble no assistance in wanting a return customer service extremely rude. Over priced and not worth the money. I would never purchase through this company ever again. Terrible customer service does not pay.
Purchased in April 2021 for A$700.00.
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Andrea
- 3 reviews
Worst trampoline ever
This is the worst trampoline ever, should have gone to kmart or target. The trampoline is two years old and the mat is worn cover is broken down and the net always falls in slight wind. I emailed the company and have been given no correct answers to the warranty times (they dont put it on their website nor do the same staff answer ) very rude and not helpful.
Purchased in December 2021 at Harvey Norman for A$450.00.
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Not impressed with product!
Not very impressed with our trampoline which was a Christmas gift for our children. We are forever having to put the net back up after minimal amount of wind. We even questioned my husband's assembly skills so we had a professional come and have a look and fix the net back up. He said it was assembled properly and he fixed the net back up. The next slightly windy day and all the net fell back down. Very cheaply made. It has been such a nuisance as i will not let my kids use the trampoline without the net up!
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Find out how Kahuna Trampoline compares to other Trampolines
Know better, choose better.
14 ft trampoline
Great company with great service and supplies parts for our 14ft trampoline .
We purchased it from klika 5 years ago and for the price has serviced our family very well.
Parts are needed for replacment now as its in the weather all year round and the kids give it a great work out.
Klika has all the parts and I have ordered what I need online.
Go klika love this company.
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AnnikaMelbourne
- 2 reviews
- Kahuna Trampoline
- Verified purchase
Missing net - beware to check boxes as soon as you get them. Don’t wait!!!
We purchased kahuna 12ft trampoline. It took us a year to open it due to landscape challenges we didn’t anticipate. So once we opened it we found the net missing. They were prompt in reply asking for lots of info and photos which I gave.
I got told they would give me the missing item as it out of warranty by 1mth!!!! And past “reasonable time” for checking of boxes to say if problems with items initially. however reasonable time for them is 7days. So chances are we would have been out of luck as it would have taken a couple of weeks to get ...Read more
around to getting it up. They were nice enough to offer 20% on net which I accepted an hour later. And THREE EMAILS & PM & still haven’t had reply on how to order the discounted net. I have very disappointed 8yr boys looking at a 3/4 together tramp.Similar opinion? Write a review on ieatwords.com.au!
JasonMelbourne
- 6 reviews
- Kahuna Trampoline
- Verified purchase
Trampoline Frame Broke Within Weeks
I recently purchased a 14" Kahuna brand trampoline from Klika. I have had one of Klika's non-branded 14" trampolines in the past. They were cheap and didn't last all that well, but were still reasonable value given just how cheap they were.
The Kahuna branded trampoline I purchased from Klika recently was a very different story though. I had the trampoline placed on flat, level grass, which is one of the recommended surfaces for it to be on. Within 2 weeks of use by my young daughter one of the frame welds had broken, and a second one wa...Read more
s cracked. I had Klika send two replacement frame parts. Within two weeks of replacing the frame parts, more welds broke and one whole side of the trampoline collapsed. Klika are lucky my daughter wasn't seriously injured when the frame collapsed... Klika agreed to provide a full refund as long as I returned the broken trampoline.Similar opinion? Write a review on ieatwords.com.au!
Poor quality
Purchased 12 foot spring less trampoline 17/12/13 for our grandchildren for Xmas. Mat didn't even last 2 years & the tabs that attach it have sagged. Klika not interested as only 12 month warranty & say to much weight must have caused it or protective pad not been on. Pad has never been off & the kids are the only ones who use it & are 6, 2 & 1. Very poor quality.
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Angelk_2AU
- 10 reviews
Great product and fast free delivery
We bought a Klika 14ft trampoline with the netting on the inside of the springs. Rang them up because the ebay ad said free delivery in Metro Area. Thought there is no way they'll do it free for us as we're too far out and no one ever does - but they did! We ordered on Monday and it was delivered Friday. All the pieces were there and went up well. It looks great and feels like a quality trampoline. Will have to update as it ages but happy with the product and experience so far.
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Questions & Answers
olliemainey34asked
No answers
Gemmaasked
Do the T clips that hold the net up go all the way into the poles. Ours are juat sitting on the top of the poles.
No answers
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