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Darren E.Richmond-Tweed, NSW
Lost of problems
Fridge not cool
Repair agent wanted to diagnose over the phone and told me I had the settings wrong
Changed the settings problem continued
Repair agent finally comes and replaces fan but says there was no problem
Fridge is good for a month or 2 then becomes very noisey
Call Electrolux again..
Noise is common they say... I need ear plugs to sleep.
Now have to go through this again.
Very unsatisfied.
Don't buy this model or brand!
Purchased at Harvey Norman.
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johnoFar North Queensland, QLD
- 2 reviews
freezer OK, fridge does not reach selected temperature
new appliance purchased less 4 days ago. freezer seems to be working and reaching selected temperature measured on a room thermometer, after 48 hours using the same thermometer refrigerator will not decrease temperature below 16`c,
Purchased in January 2021 for A$949.00.
2 comments
retailer arranged for a service engineer to address issue, he changed the fan, fridge now goes down to 5`c which is just about acceptable as some manufacturers recommend a temp of 3`c or below for non... Read more
consumed foods. thank you for your interest. regards JOHN AUGER.Similar opinion? Write a review on ieatwords.com.au!
JoshSouth East Queensland, QLD
- KBM4502AA (Silver)
- Verified purchase
Kelvinator 450 L bottom out steel broken down twice in 10 months
Kelvinator 450 L bottom mount fridge KBM4502AA-R
We Purchased our fridge on the 24/4/2018 after 5 months the fridge started to go warm and would not cool but freezer still worked. As a result we had to throw out over $100 of groceries and be without a fridge for over 2 weeks. Kelvinator replaced the fridge on the 9/10/2018 and it’s now having the same problem again on the 2/3/19. The fridge won’t cool and but the freezer remains cold. Again we lost over $100 of produce and were without a fridge again. It is disappointing to encounter 2 breakdowns of a new fridge that is under 12 months old.
1 comment
ELECTROLUX ..Kelvinator
Hi Josh,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Kelvinator refrigerator. ... Read more
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Find out how Kelvinator KBM4502AA (Silver) compares to other Bottom Mount Fridges / Refrigerators
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shapsaaAdelaide
- 3 reviews
- 7 likes
- KBM4502AA (Silver)
- Verified purchase
Poor Customer Service
I purchased this fridge for about four months ago through applicationonline.com and the fridge is not working properly. I called customer service on Thursday 13/9 and the technician came the next day. The problem was with the fan. He explained that it was a faulty fan and need to be replaced but he didnt have the replacement with him and need to organised another visit on monday. He fixed the old fan temporarily and I asked wheter it will survive during the weekend or until it is being replaced but his answer were “I cant guarantee”. I’m 36 wee...Read more
ks pregnant and I have $200 worth of groceries and food in the fridge that I have to thrown because the fan wasnt working properly and off course they won’t cover this groceries under warranty service. The technician knew I’m pregnant during the visit (its obvious with my big tummy) but its didnt make them to prioritise the work. I received no phone call or email from customer service until I call them on Mon and ask what time the job will be done and again they said they cant confirm this. After three phone calls to customer service, the technician came on Mon at 11.30am. What a service they provided after they are being notified that a pregnant woman lived in the house and the food already spoiled.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Kelvinator KBM4502AA (Silver) but you can read 1 question about Kelvinator KBM4502 Series (453L, Bottom Mount).
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ELECTROLUX ..Kelvinator
Hi Johno
If you wish to discuss this further please feel free to contact me at [email protected] attention Linda Ticket Number 1236776. ThanksLinda from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.... Read more