As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
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Kitchen Warehouse VIC, Box Hill
SilvanaGreater Melbourne (Metropolitan), VIC
Bad customer service
Extremely disappointed with customer service at the Middleborough Rd store. Argumentative and do not want to listen to the customer. So you lose your receipt and not even consideration for an exchange when they clearly sell the product. I’m taking about something worth $19.95. Seriously it can’t be that hard.
1 comment
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EmiliaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent Service - Excellent Quality
The service was excellent! I purchased 2 picnic baskets with matching blankets, plates and cups. Such great prices, great quality and so much variety! I will definitely be going back!
1 comment
Customer Service T.Kitchen Warehouse
Hi, Emilie.
Thank you for this awesome review. We count ourselves lucky for customers like you!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AnneGreater Melbourne (Metropolitan), VIC
What great variety!
I was very very happy to recently discover a Kitchen Warehouse in my local area. A good one stop shop with great variety. I am already planning my next visit!
1 comment
Customer Service T.Kitchen Warehouse
Hi, Anne!
Thank you for sharing this review with us. We hope to have you shop with us again soon!... Read more
Kind regards Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Kitchen Warehouse VIC, Box Hill compares to other Kitchenware Shops
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PallaviGreater Melbourne (Outer), VIC
New favourite kitchen store
This is my new favourite kitchen store. I love their online shopping as well as the store at Boxhill,Vic which I visited. Very well organised and beautiful flow of products. I liked that the staff is helpful but respected my space. Awesome place to shop for kitchen and entertaining lovers!
1 comment
Customer Service T.Kitchen Warehouse
Hi, Pallavi.
We are very happy to hear you are pleased with your experience in store.. We always love hearing the opinions of our valued customers. We hope to have you shop with us again soon!... Read more
Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Wonderful Staff
Shopping at the new Box Hill store is such a pleasure. I have been in 3 times since it opened. The staff are so friendly & helpful. There is lots of stick to choose from & great special. Easy parking as well.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Lisa!
We are glad that you loved our Box Hill store. Thank you for the great feedback.... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Customer Service T.Kitchen Warehouse
Hi, Silvana.
Thank you for your feedback. We are sorry to hear this has occurred. You may contact us on 1800 332 934 and we'd be happy to assist or discuss this further.... Read more
Kind regards, Kitchen Warehouse