??!

Reviews

4.2

307 reviews
5
(203)
4
(39)
3
(19)
2
(13)
1
(33)
  • Build Quality
    4.4 (33)
  • Value for Money
    3.9 (32)
  • Ease of Use
    4.5 (33)
  • Cleaning & Maintenance
    4.4 (32)
  • Noise Level
    4.0 (33)
  • Safety
    4.4 (30)
Previous
Next

Reviewer Photos & Videos

  • More
janine s

janine sGippsland, VIC

  • 8 reviews

not happy

published

Not happy with this machine Wanted one for ages finally saved up enough money First time I used it the mixer wouldn't spin and made terrible noise with smoke coming out rang kitchenAid they were nice and said send it back and we will repair it I`m sorry first use and doesn't work and they want to repair it??? Rang shop where I purchased and they are swapping for a new one Hope the new one works better



Date PurchasedJul 2018
Cie

CieSouthwest, VIC

  • 3 reviews

Love my mixer!

published

I use my mixer at least 4 times a week. I find the bowls ( I have the glass and the metal) are a great size. The bowl scraper attachment is great. The motor runs smoothly even after 10 minutes of kneading brioche dough. I would be lost without it. Have had it for nearly 5 years now and it is still like new.

Date PurchasedDec 2014

Great machine

published

I have had this mixer for five years. I have a number of attachments including pasta maker, pasta extruded, grain mill, ice cream maker, sausage maker, mincer, fruit juicer, and so on.



Frankly it is used all the time and performs superbly. The funny thing is that a daughter bought one and I suggested there were better mixers on the market. I was wrong.

The motor is strong enough for pretty well all domestic use. The size of the bowl is adequate. The attachments are all used and save a lot of time.

I highly recommend this machine

Date PurchasedAug 2012
Benchtop Food Mixers

Find out how KitchenAid Stand Mixer compares to other Benchtop Food Mixers

Know better, choose better.

Compare all
tiger

tigerSydney, NSW

  • 10 reviews
  • 22 likes

Good products

published

I brought this for my partner and she has already used it a couple of times and she loves it - I also got her an attachment that goes with the Kitchen aid - this came with a promotion, whish was good - and she is that excited that we brought another attachment - now she wants to buy more of the attachments that are available.

Date PurchasedMay 2018
Mellymooch

MellymoochThornlie

Poor Effort from Customer Service - Redemption Promotion

published
Date PurchasedApr 2018
Patricia

PatriciaBrisbane

  • 2 reviews
  • 3 likes

Love my KitchenAid stand mixer!

published
Date PurchasedJul 2016
Emma

EmmaMelbourne

  • 10 reviews
  • 5 likes

fantastic

published

i bought my kitchen aid in 2009 so coming up to 10 years it has been through a lot of work but still is great. So easy to use, especially if you are a baker. would highly recommend. never really needed other attachments they seem too expensive and i wouldn't use a pasta maker or ice cream maker much.

Date PurchasedOct 2009
1 comment
KitchenAid
Belle AKitchenAid
Amandatroy

Amandatroy

  • 2 reviews
  • 3 likes

Perfect in everyway

published

My wife and myself purchased the kitchenaid after our last mixer died. The kitchaid has been through the hoops in making well over 100 birthday cakes, making bread and even mincing alot of meat and its still going strong and i cannot fault it 1 single bit. This is one unit that has exceeded my expectations and is unreal

Date PurchasedAug 2016
1 comment
KitchenAid
Belle AKitchenAid
Aaron

AaronSydney, NSW

  • 7 reviews
  • 4 likes

More than a mixer.

published

It took a while and a lot of research but I bought the KitchenAid Ksm160. It comes with 2 bowls so if you need to mix two things like egg whites and batter you don’t have to muck about with transferring to different bowls and the washing it etc. Also the attachments sold me. I have the ice cream bowl, the mincer, the vegetable slicer and grater plus the spiraliser atttachment. I’ve made bread, pizza bases using the dough hook, beaten many cake batters and whisked a tone of eggs. I see this as more than a mixer and am very happy with my purchases. Looking forward to seeing what new attachments they bring out.

Date PurchasedMay 2016
1 comment
KitchenAid
Belle AKitchenAid

Hi Aaron, Thank you for taking the time to write a review, we always appreciate customer feedback! Kind Regards, The KitchenAid Team

Benchtop Food Mixers

Find out how KitchenAid Stand Mixer compares to other Benchtop Food Mixers

Know better, choose better.

Compare all

Perfect appliance - terrible customer service

published

The bowl, the motor, the mixing is awesome. Customer service is the worst I ever encountered. 25 days to respond to an email and still waiting another 20 days later for another response. I would never again choose this product based on the level of customer service. Paying top dollar I not only expect a product that is fantastic (which it is) I expect a level of service.

Date PurchasedDec 2017
1 comment
KitchenAid
Belle AKitchenAid

Hi Bonnie, we are sorry to hear about your experience, can you please forward your email to [email protected] and we will be able to help you. Kind Regards, The KitchenAid Team

Poor Customer Service Christmas Promotion

published
Date PurchasedNov 2017
2 comments
KitchenAid
Belle AKitchenAid

Hi Anthony, can you please send your Stand Mixer's serial number to [email protected] along with your contact details and we will speak to our Customer Service Manager about your redemption claim. Kind Regards, The KitchenAid Team

Anthony
Anthony

All models release a toxic aluminium powder from their components

published

Bought this product 3 months ago. The whisker is made from an unstable aluminium alloy which releases a toxic powder when touched. KitchenAid are refusing a refund despite photo evidence as they do not want to admit to selling a faulty product. Would not recommend buying due to the high risk of toxicity.

Date PurchasedNov 2017
1 comment
KitchenAid
Belle AKitchenAid

Hi Jay, Can you please forward your emails to [email protected] and we will look into this further for you. Kind Regards, The KitchenAid Team

Alex

AlexPerth

  • 7 reviews

Great for everything / okay for baking

published

Great machine, seems sturdy and well put together. It works amazing for everything pastry related.
However when it comes to dough, and more specifically dough with high hydration level, then it's not the best.
The 'hook' used for kneading works well only with normal hydration dough.
A better choice would be to get the pro or commercial which I think have a 'spiral' instead of a 'hook' which is much better for kneading.
Apart from that it's been a great machine so far.

Date PurchasedJan 2018

Serious Design Defect and Terrible 0800 Customer Service

published
Date PurchasedJan 2018
Sam J

Sam JCanberra

Awesome for dough making

published

I bought this product mainly for dough making and my experience has been great so far. Machine is quite. Cleaning is also very easy. Mixing bowl is made of steel so it’s light weight and unbreakable. The machine is sturdy and comes in variety of colours. I bought silver colour and I am satisfied with the build quality and operation.

Date PurchasedJan 2018
1 comment
KitchenAid
Belle AKitchenAid
Benchtop Food Mixers

Find out how KitchenAid Stand Mixer compares to other Benchtop Food Mixers

Know better, choose better.

Compare all

Extremely Disappointed with customer service

published

Was given mixer as a Christmas present, unable to claim free attachment offer via online at the time so sent a letter with a copy of my receipt explaining this, and then lodged the online claim form on the 1.1.18 which was apparently 1 day to late. Have been told by customer service sorry we can't help you, never received your letter and you are too late, any good company who cares about their customers would have handled this situation very differently. Never experienced this bad attitude from any other big company, they won't be getting any more of my business.

Date PurchasedDec 2017

Bad quality control - I am really surprised

published
Date PurchasedJan 2018
3 comments
KitchenAid
Belle AKitchenAid
Feginn
Feginn

Feb 23 3:38pm - out of office voicemail is on, even though said to close at 5pm??

Feginn
Feginn

Voicemail has updated to shutting 3pm Friday - good start thank you!

marih

marihSouth East Queensland, QLD

  • 8 reviews
  • 8 likes

Fantastic product!

published

Love this mixer, I use it every week to make muffins and bread and it is just superb! It is expensive but it it the best! All the parts are very good quality, can't live without it! Very easy to use and clean, very robust, perfect size as I bake a lot. Highly recommended, had it for almost 4 years and still going strong. Great product!

Date PurchasedFeb 2014
1 comment
KitchenAid
Belle AKitchenAid
Alex C

Alex CMelbourne

  • 12 reviews
  • 16 likes

A kitchen essential.

published

This mixer saves so much time, and it's very easy to use. The spiraliser attachment in particular is great, and so far the KSM156 has easily handled everything from making dough to spiralising hard veggies like carrots.
Its size and weight would be my only complaints - not super practical for apartment living.

Date PurchasedJul 2017
1 comment
KitchenAid
Belle AKitchenAid
aurelien

aurelienSouth-East, TAS

Not convinced of longevity and sturdiness

published

I recently bought a brand new KSM150 to make bread regularly and was under the impression this was fit for purpose. I also purchased the matching glass bowl & spiraliser attachment. However after a few batches I am skeptical of the longevity of the product, the mixer head shakes and moves while kneading dough, the glass bowl is very hard to fit and screw to the mixer compared to the stainless bowl and the ring on the bottom of the glass bowl is almost impossible to remove once it's been screwed on then lock in stand mixer.

Date PurchasedDec 2017
Page 5 of 16
See all KitchenAid Stand Mixer reviews

Questions & Answers

yiyi z.

yiyi z.asked

KSM160 Artisan

Hi KitchenAid,

I have a plan to buy a kitchenaid stand mixer, and I can see the picture about KSM160 on your website said max watts 325, but the SPECIFICATIONS section said wattage is 300w, why there are two numbers about the wattage? the link is https://kitchenaid.com.au/products/4-8l-kitchenaid-artisan-stand-mixer-ksm160?variant=21078549954614

Zoe

No answers
TKafé

TKaféasked

KSM156

Can you suggest a stainless mixer bowl for the KitchenAid 5KM156 model?

No answers
MAK

MAKasked

KSM156

I have the 5KSM156 and the glass bowl has been broken. What replacement bowl can I look at for this model?

No answers

Get an answer from our members and KitchenAid representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.