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Reviews

3.5

145 reviews
5
(88)
4
(0)
3
(2)
2
(5)
1
(50)
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Sara

SaraDoncaster East Vic

Great service, very professional and courteous.

published

The guys at kleanmaster duct cleaning and repairing were very professional, Arrived when they said they would and completed the cleaning work in 2 hours. No fuss, no mess. They also gave me advice on repairing some external vents which were damaged and causing problems. They advised that the service should be done every 8-10 years. Our house is 20 years old so we asked them to also replace some of the duct piping as well, They are certified which is something you should look for.
This company is highly recommended.

Absolutely terrible! They got no idea what they are doing!

published
Norman

NormanFrankston, Victoria

Reasonable prices and great customer service.

published

Excellent experience with kleanmaster for air duct cleaning. I just bought a house in fitzroy and the ducts hadn't been cleaned in MANY years. I bought a deal through the website and in 2 days they were able to send a technician out to clean my ducted heating vents and service the Machine. The price included all return ducts. Steve (my technician) arrived on time and was very thorough. He explained what he'd be doing throughout the process and didn't rush the job, took around 2 hrs. I saw all the nastiness that was removed so I know this was money well spent.

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Amelia

AmeliaFitzroy Vic,

AMAZING LOCAL DUCT CLEANING AND REPAIRING SERVICE

published

These guys came out to clean my evaporative air cooling ducts and also repair some of the pipes on our ducted heating system. I only used them because they are a local cleaner my house smells great and no dust on my furniture. Thanks for a fantastic job!”

Will

WillRingwood

Value For Money!!!

published

We organised our Carpet & Pest control on carpet to be done. The lady and gentleman who turned up did a great job and spent time with me and my husband giving us much needed tips on our cleaning. Can't thank them enough...we would have been there all day! They saved us so much time and we received more than just a professional carpet clean. Thanks guys. We surely got value for our money well spent!

Bob

BobNorthcote

Very satisfied customer.

published

Kleanmaster duct cleaning went above and beyond in all aspects of their performance to ensure my satisfaction. They put a new face to an industry otherwise known in my mind for their 'slimy sales' tactics and poor outcomes. The techs arrived within their window of expected time, worked diligently and efficiently to finish in a timely manner, and communicated what they were doing at all stages so that I knew exactly what was being done and most importantly, they even went as far as to educate me on how to maintain my furnace for peak performance and optimal duct function in the future. I would highly recommend them to you.

Jade

JadeSouth yarra

They were polite, friendly, quick and very efficient.

published
Rose

RoseBrunswick

Fantastic job, staff professional and courteous

published
Helen

HelenCoburg

Ripped off by contractor and the supervisor didn't care!

published
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Kate

KateSt Kilda West

I would recommend kleanmaster to anyone.

published

I work in aged care where our carpets become quite stained in many ways making it impossible to remove stain and odours. But..... impossible no more with kleanmaster carpet service!! Outstanding results making our carpets look like new again and leaving a great fragrance in the air. Kleanmaster also comes with friendly staff, good service but above all outstanding finish which every customer is looking for. I would recommend them to anyone. You will not be disappointed.

LynT

LynTMelbourne

  • 3 reviews
  • 3 likes

sent the contractor away when he doubled the price quoted!

published
Louise

LouiseAltona

The guys were very polite and professional.

published
Alexandra

AlexandraNorthcote

Very happy with both the air duct and carpet cleaning.

published
John

JohnSunshine

Carpets cleaned like never before!!

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I had the carpet in my 2 bedroom rental apartment cleaned by Kleanmaster. The carpet was poor quality and had stained and marked easily during my 12 month tenancy. I was sure I would not get my bond back.

6 months into my tenancy I had a carpet cleaner come and I was very disappointed. And then I got Craig from kleanmaster to come. The result - my carpet looked like new and I got all my bond back! Add to this punctuality and politeness.

I cannot recommend him enough! Go kleanmaster and thank you!

John from Telstra.

Amelia

AmeliaBoroina

The service that I received was excellent.

published

"Michael from Kleanmaster was absolutely brilliant. He was very professional and efficient. He came to remove a stain on a minutes notice and did a wonderful job.

He was very honest about the condition of my carpet and only advised what was necessary. I have had people come before and they insist more work needs to be done in order to get a bigger sale!

I would highly recommend Kleanmaster to anyone and will definitely have them back to clean my carpets again."

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Arie C

Arie CGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 10 likes

Beware of Scam, Double Price, Substandard Work

published
2 comments
Arie C
Arie C

To give an update on this and to be fair, Kleanmaster offered to resolve the issue, will send the cleaner back to redo the work next week. This is a good start.

Arie C
Arie C

Apparently it's a no show.. they only want to revisit if I remove the original comment, which I technically couldn't do anyway..anyway, time and money waster..

Efficient and effective

published

Very happy with service - the two ladies showed up on time and were done within the hour. The lounge suite and chair look brand new! Thank you.

Rude Rip-offf Company

published

Appalling and aggressive, was told a seat rate on the phone of $28/seat so i booked for them to come out, 2 "subcontractors" show up at our house at the scheduled time and tell us that its double the price. Called the head office number to discuss, no reply. Ended up sending the 2 men away.

When i called the "head office" this morning the man who answered didnt want to discuss what happened and didnt want to try resolve the issue and told me to "Go away" more than once by the owner- i have never been spoken to like that in my life. Do not use this company.

Sara

SaraDandenong

Great work at a great price!!

published

We needed to have our carpets professionally cleaned upon leaving our last rental home. Our rental agency included a flyer in our move out pack as a recommended supplier so we decided to give them a call. Since they were price competitive we hired them to carpet clean 6 rooms. They turned up on time and completed the job well and in a timely manner. They were also very complimentary about the condition our carpets were in and didn't try to up sell any add on services.

Mary

MaryVermont

Great service, very friendly and did a great job cleaning my carpets and couch.

published

Super impressed by the steam and dry clean of our couch and carpets!
We have two small children who had taken great delight in rubbing makeup and toothpaste into our lounge and carpet.... Ben managed to get it out and make it all look like new. Thank you so much! I'll definitely book you in to work wonders at mums too.

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