BradPerth, WA
Excellent product
Have been a Knose customer for around 8 months now, have only had to claim once in that time, but the process was smooth and was paid in full as expected. It's a great value product for what you get in return.
Originally went with Knose after doing a bit of research and realising almost every other insurance product was underwritten by the same group, so didn't see anything that really differentiated them. Knowing that Knose is a bit more independent was a positive, plus their attitude towards pre-existing conditions is a refreshing change.
Would definitely recommend.
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SashaPerth, WA
Great Pet Insurance
They had excellent customer service being easy to talk to and sent a lovely welcome package with many treats and goodies for my dog. As well as our claim was processed very quickly and with no hassle.
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louiseAustralian Capital Territory
- Verified customer
what a great company to do business with.... fantastic service... amazing product and price ... so very happy
quoting was easy... price amazing
so easy to set up and I received a welcome call. made a claim in the first 3 months.. it was so easy to do and quick
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DanSydney, NSW
- 10 reviews
- Verified customer
Exceptional Service and Value
Joined Knose about 2 months ago for my two dogs. The cost was slightly (about $10 per month) more than Medibank Private, but they allow you to claim 90% (usually 80% elsewhere). They are also very clear about what is covered and what is not.
I really like their process with pre-existing conditions. When you join or upon your first claim, they undertake a pre-existing condition assessment and let you know the outcome. Rather than simply exclude a pre-existing condition for life, in some cases they will remove it from being a pre-existing condit...Read more
ion after a set period of time where there has been no sign of the condition. I've not seen this with other pet insurance companies. We recently submitted a claim as our dog got sick and they paid the entire claim (up to 90%) within a few days and without a fuss or drama. Their email communications are from a human and not generated by a computer system. If you are in the market for Pet Insurance, forget the big named companies and support this business!!!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
No better value, so easy and quick!
Claims are easy and absolutely hassle free. Resolved within one week after a emergency trip to the hospital for our puppy. Service or value could not be better. We will stick with Knose for sure!
1 comment
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Great value policy!
After heaps and heaps of research, we chose to insure our puppy through Knose. We have had Knose pet insurance for about 3 weeks now. Our puppy needed some medication for an ear infection on the 16th day of the policy (I'm so glad the waiting period for illness was only 14 days!). We received 90% of the cost of the ear medication back within only 2 days of submitting the claim online. Knose is the best value pet insurance I can find for our breed of dog (Cavoodle) and was super easy to set up and claim. Would highly recommend.
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AimDSydney, NSW
- Verified customer
Great Value Pet Insurance - Aussie owned
I haven’t claimed yet but Knose offered the best value insurance with a low cost premium without an excess. The claim threshold is very generous having recently shopped around I couldn’t find anything that came close to the value Knose offered. The company hasn’t been around long but I’m happy to have some peace of mind with insurance in place and support an Aussie company. I even got a personalised phone call today to ask me if I was happy with the service so far. Yes I am happy to date and would recommend this company as efficient, professional and good value.
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- Verified customer
very good service so far
yes it was very easy to set up online. very good service after hours and good value in comparison with other companies. I have only been with your company since December 2022 and have not yet made a claim.
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Liz T.Sydney, NSW
- Verified customer
Im so happy with your service! Very personal and upfront!
It was super easy to set up with Knose, and I was skeptical at first being first time Pet owner but you went over and beyond to give me all the infos i need before deciding for my pet. Very upfront which I found too hard to be true this day but I had made a few claims (poor my lil pups right?) and very quick response and payment back into my bank.
1 comment
Tiaan D.Knose
Thank you for your support! We are glad you and your pups are happy and on the mend!
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Lindsay-Anne T.South East Queensland, QLD
- 2 reviews
- Verified customer
Fantastic insurance
So far I am extremely happy with this fund. They are very upfront - nothing hidden. 0 excess, 25k limit, no sublimits. Very well priced for my 2 spoodles. Couldn’t go past it!
1 comment
Tiaan D.Knose
Hi Lindsay-Anne
Thanks for the review. Simplicity and transparency are core values. We are pleased you found us and grateful to have you and your Spoodles on board.
Tiaan
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Josh B.Sydney, NSW
- Verified customer
Finally a true competitor
Have not claimed so unsure of that side of the company but for everything else its 5 stars. Finally a competitor underwritten by another company. Offering a fresh new approach to a very hungry insurance market i hope it is one to stick with and rising premiums don't kill what seems to be a well price fully covered insurance policy.
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STEVENSydney, NSW
- Verified customer
Real pet insurance unbeatable value
The best value for money with the highest annual claim limits when compared to other insurances.
The service of which majority is online, is outstanding, fast efficient, and reliable.
The website is extremely user friendly and simple to navigate around.
The policy is completely crap free, and no law degree is required to understand the language used to explain your cover, and best of all there is no obserd limits or covered but not covered clauses or Sub clauses.
After extensive research to find the right cover for my girl Lily, Knose was spot on and exceeded my expectations.
If they offered human cover with the same value and level of service i would switch my own health cover in a hart beat!.
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Lorna S.Canberra Central 2601, ACT
- Verified customer
Value for money, common sense policy
After many hrs reading the fine print in product disclosure statements and looking at Choice and reviews, this is the only pet insurance that seems value for money and not a scam. The only one I saw that covers infection of parvovirus etc if dog is infected while up to date w immunisations. Haven’t claimed but easy to set up and friendly, responsive Syd-based staff.
1 comment
Tiaan D.Knose
Hi Lorna. Thank you for the kind review. I'm glad you found our Australian based staff friendly and responsive. I am also glad you took the time to read our PDS and noted how we think about infectious... Read more
diseases when up to date with immunisations. It is part of our aim to offer Pet Insurance that is simple, clear and easy to understand. Regards TiaanSimilar opinion? Write a review on ieatwords.com.au!
Alan HarrisSouth East Queensland, QLD
- Verified customer
Great service, awesome policy, nice price
Our 4 dogs have been insured with R.S.P.C.A pet insurance since they where puppies, we just kept paying the premium, recently Things have been a bit tough so weve been talking with all our service providers to see if we could get a slightly better deal ? R.S.P.C.A where the only company that flat out refused to budge on the premium without downgrading our policy so I decided to have a look around. I came across Knose, I give them a call to get a quote and ask a couple of questions, the customer service was outstanding and I saved $809 a year on...Read more
the new combined policy with higher limits. Its a new company so it doesnt have the fancy customer portal like some others but it definitely has a cheaper far superior policy to look after your pets healthSimilar opinion? Write a review on ieatwords.com.au!
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Kyle HSydney, NSW
The best value for money pet insurance that I could find.
I had just got my first dog in years and started with a clean slate for pet insurance. I used some comparing sites but they were spammy and didnt give the whole picture. I found Knose and was surprised with what the policy offered and at the (relative) low price. Easy onboarding, no terrible reviews online and an Aussie business; very impressed and certainly recommend.
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Katica K.Greater Melbourne (Metropolitan), VIC
- Verified customer
Uncomplicated and excellent value for money!
Easy to purchase online and great feature of having no excess to pay. Flexible and easy to understand. This company provides something different without compromising on the level of cover.
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Stuart
- 2 reviews
- Verified customer
Such a great policy. Fantastic customer service.
Excellent value for money. Easy online purchase of my policy. Before buying I spoke to the customer service team they explained everything in easy to understand language and set my mind at ease.
1 comment
Tiaan D.Knose
Hi Stuart. I'm glad you found the team easy to deal with. Here's to healthy and happy pets!
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nrich77Victoria
- 29 reviews
- Verified customer
Great customer service
Hopefully I don't ever need to use this insurance but I wanted a plan just in case.
I looked into a few options to insure my new pup and found Knose offered one simple plan that was easy to understand and provided great limits. With three coverage options of my choosing, and at affordable prices, I have chosen to opt for 80% coverage.
After noticing errors in my policy (my mistake) I needed to contact customer service and make some changes. I found the staff at Knose to be extremely helpful and quick in their responses. Really lovely to deal with.
1 comment
Tiaan D.Knose
Thank you for the kind review. I'm glad we got the policy sorted.
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Samuel F.
- 2 reviews
- 1 like
- Verified customer
Fresh approach to pet insurance
Knose policy is simple to understand, as it has no sublimits. All you do is set the reimbursement rate (up to 90%!) and that's it. This means you'll be able to utilise the annual benefit when your pet needs medical treatment the most. The annual benefit limit itself is amongst the highest of all products in the market.
Knose's simplified policy is a positive direction in the Australian pet insurance market, which currently lacks competition and is still underdeveloped. If you're after no frill pet insurance, this is the one!
1 comment
Tiaan D.Knose
Thanks, Samuel. Great to have you on board.
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AninasAU
- 2 reviews
- Verified customer
So far happy with what is on offer and premium
Easy to set up the policy. No claim yet so cannot comment on the outcome of that. Premium however much cheaper for better coverage than the previous insurer. Love the no excess and choice between 70, 80 or 90% refunds. The waiting periods also better, as on illness, for example, most other insurers have 21 days whereas Knose has 14. I will definitely be on the lookout for the yearly premium increase as that was what made me run from my previous insurer.
1 comment
Tiaan D.Knose
Hi Aninas. Glad you found the sign-up process easy. Thank you for choosing Knose.
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Questions & Answers
Shireen Kelmanasked
Hi Knose
I have a 6 year old that I have insured with RSPCA and just about to get a new puppy boy 8 weeks old and looking around at insurance for both of them
Would you be able to tell me how you differ to RSPCA ?
Who is KNOSE underwritten by ?
Many thanks
Shireen
No answers
Anna Fe Goodreidasked
Just enquiring if there is a deal if you insure more than one pet? I have two kittens that I would like to get insured.
Regards
Anna
1 answer
Hi! No there’s no deal for 2 pets. However it did work out to be cheaper for me in comparison to other companies because of the breed of my 2 dogs.
Nadineasked
Do you cover neopolitan mastiffs
1 answer
Tiaan D.Knose
Yes, we do! We use the spelling variation with an A.
Look for Neapolitan Mastiff in the quote tool.
Regards
Tiaan
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Tiaan D.Knose
Hi Jackson. I'm glad you had a good experience and I hope your puppy gets better soon.
Tiaan